Motor Codes Ltd was established by the Motor Industry to act as the self regulatory body for the automotive sector and is a wholly-owned subsidiary of Society of Motor Manufacturers and Traders (SMMT). Motor Codes is responsible for operating three automotive codes, the Motor Industry Code of Practice for New Cars and the Motor Industry Code of Practice for Service and Repair and the Motor Industry Code of Practice for Vehicle Warranty Products.
The Motor Industry Code of Practice for New Cars, was the first code of practice in any industry to gain 'full approval' from the Office of Fair Trading (OFT) in 2004, when it was launched as the SMMT New Car Code. In April 2009 Motor Codes took over responsibility for running the Code from the SMMT. The code commits car manufacturers to providing high levels of customer satisfaction as a core element of their business. Over 99% of all new cars registered in the UK are covered by the Code.
The Motor Industry Code of Practice for Service and Repair was launched to the public in August 2008. The first Motor Codes brand, the launch marked a major development in consumer protection in the automotive sector. With the support of the industry, government, Consumer Focus and Trading Standards, the Code has completed stage one of the OFT's Consumer Codes Approval Scheme and is now active in more than 5,000 garages across the country.
The Motor Industry Code of Practice Vehicle Warranty Products was launched to the public in July 2009 replacing the longstanding SMMT Code of Practice for Mechanical Breakdown Insurance Schemes. The Code covers numerous after sale products such as extended warranties, roadside assistance and MOT Test Insurance.
Forbes House
Halkin Street
London
SW1X 7DS
United Kingdom
Registered in England with registered number 06517394
Motor Industry Codes of Practice have the full support of:
