Promoting peace of mind for motorists
Motor Codes is a self-regulatory body for the motor industry, with a voluntary membership of thousands of garages all committed to maintaining high standards across new car sales, service and repair and vehicle warranties.
Through our Codes of Practice, subscribing garages pledge to offer clear-cut, honest and fair service provision for motorists, backed by a structured customer advice service.
Established at the request of government, our Service and Repair Code offers easily-definable parameters for delivering first-class customer service. Motor Codes represents the largest garage network of its kind, with subscribers across the UK.
For both motorists and our subscribing garages, Motor Codes offers an independent advice service, with free conciliation and low cost arbitration on offer, where problems arise.
All of our actions and those of our subscribers are overseen by the Independent Compliance Assessment Panel - currently chaired by Trading Standards Chief Executive, Ron Gainsford OBE - offering motorists choosing a Motor Codes garage maximum peace of mind.