Back to results

A1 Motorcare Ltd

  • Email:
  • Phone:
  • 02920 793431
  • Web:
  • Contact:
  • Mr Steve Bassett
  • 23 The Grove
  • Rumney
  • Cardiff
  • Glamorgan CF3 3HG
Motor Codes subscriber #5789
  • 95%
  • Customer satisfaction
  • 96%
  • Recommend to friends or family
  • 98%
  • Booking process
  • 98%
  • Quality of work
  • 97%
  • Quality of information
  • 98%
  • Level of customer service
  • Total number of survey returns
  • 57
  • Mr Gareth Hopkins Date of feedback 02/05/2012
    Report to moderator
    A freindly family owned garages that makes customer service a priority . I would and have recommended A1 Motorcare and will continue to use this garage for all repairs, services and MOT work. It is an asset to the local community.
  • Mrs Katherine Verrier-Jones Date of feedback 29/03/2012
    Report to moderator
    I have been fully satisfied with work carried out. I changed my garage to A1 Motorcare following persistent dissatisfaction with and overcharging by the major dealer from whom I bought my car.
  • Mr Robert Bennett Date of feedback 26/03/2012
    Report to moderator
    The best garage in cardiff
  • Mrs Susan Goh Date of feedback 21/03/2012
    Report to moderator
    This questionnaire is far too long and many of the questions are not applicable.
  • Mrs Kathleen Bennett Date of feedback 19/03/2012
    Report to moderator
    The only garage I would go to
  • Mr Andrew Bishop Date of feedback 13/03/2012
    Report to moderator
    If i am asked to recommend a garage i will always pass on A1Motor Care Number without any fear that they will not be happy with the professional and friendly way that they give,I have always gone to A1Motor Care and all my family and freinds go there and receive the same level of care.
  • mrs maureen doughty Date of feedback 09/03/2012
    Report to moderator
    would recommend A1 garage to anyone looking for a trustworthy garage where you can be assured the work is carried out to a top quality finish.
  • Mr John Delahunty Date of feedback 08/03/2012
    Report to moderator
    A First class garage, would recomend to anyone.
  • Mrs janet Miller Date of feedback 06/03/2012
    Report to moderator
    Whenever possible I reccommend A1 Motorcare to friends and family - they have never let me down and has always been polite, professional and very efficient.
  • Mr Ashley Taylor Date of feedback 04/02/2012
    Report to moderator
    This is the 3rd time i have had to visit A1 Motorcare, on all 3 occasions i have found them very professional and friendly. On the most recent occasion the car had to be kept in overnight and with a worry for me about how i would get home, Steve offered to lend me a car, which is great customer service. They have also launched a loyalty card and always do what they can to lower the price of the work carried out. Wouldn't consider going anywhere else.
  • mrs paula kelly Date of feedback 19/01/2012
    Report to moderator
    I would not even consider using another garage having found A1. I recomend them to everyone. Good honest work at a good honest price. well done A1
  • miss lydia daley Date of feedback 30/11/2011
    Report to moderator
    i trust this garage and think they do a great job.
  • Mrs Cynthia Prosser Date of feedback 24/11/2011
    Report to moderator
    I have been using this garage for aprox 20 yrs I have just been informed that I have been paying over £100 more for my service than I would of payed in a main dealer and other grages, as a old age pensioner I find it apporling that this garage has taken advantage of me! And would not advice anybody to use this garage. I have informed trading standards and am following there advice at presant
  • mrs louise mullins Date of feedback 22/09/2011
    Report to moderator
    Fab garage, Steve is A1 and is so friendly and approachable. As a woman it can be a bit intimidating going to a garage but Steve is great, puts you at ease straight away and talks to you rather than through you. He doesn't judge you and treat you stupid... I have no problem recommending him to anyone at all. Well done Steve, keep up the good work... people like you give garages a good name and restore peoples faith in your trade!
  • Mrs Pam Hartley Date of feedback 08/09/2011
    Report to moderator
    Steve and his mechanics provide an excellent efficient service to us as longstanding customers.We have complete confidence in his judgement and know that our cars will be maintained to the highest possible standard.
  • Mr Huw Hanlon Date of feedback 01/08/2011
    Report to moderator
    I have dealt with A1 Motorcare Ltd for many years, and can say without reservation that their attention to detail and the care that they take over the work carried out is exceptional, in my experience. I live within walking distance of the garage and I usually try to arrange the work to be done when I am not in need of transport. However, from time to time, as in this case, if I need a car whilst the work is being done, then they lend me a car. What I find very assuring also is the fact that if I have no need to contact them between services - when I do go in, they know me by first name immediately. They obviously really connect with their customers - they are special - not just another customer. I would recommend them every time, and have done so on many occasions.
  • Mrs Virginia Pritchard Date of feedback 18/02/2011
    Report to moderator
    Excellent service. Friendly staff and good explanations of what was needed.
  • Mrs Caroline Harris Date of feedback 04/02/2011
    Report to moderator
    A1 is a garage that is second to none and once you find a garage like this, you do not need to look anywhere else. The quality of work is excellent and the staff are all brilliant and very friendly. Well done fellas.
  • mrs sonia williams Date of feedback 21/01/2011
    Report to moderator
    Exceptional garage and staff. Would use again and recommend.
  • Mr Nigel Bircham Date of feedback 18/01/2011
    Report to moderator
    Excellent service as usual
  • MR LIONEL DEX Date of feedback 23/11/2010
    Report to moderator
    Have been a customer for the past 10yearsand have never had cause to cmplain either about customer service or quality of work..
  • MR LIONEL DEX Date of feedback 23/11/2010
    Report to moderator
    Have been a customer for the past 10yearsand have never had cause to cmplain either about customer service or quality of work..
  • Date of feedback 08/03/2010
    Report to moderator
    I have used this garage for at least ten years ,with five different cars .The service I have received has been second to none. I recommend them regularly.
Rate your garage Service Reminder

Payment Options

  • Visa
  • Delta
  • Visa Electron
  • MasterCard
  • Maestro
  • Solo

Opening Hours

Monday8:30-17:30
Tuesday8:30-17:30
Wednesday8:30-17:30
Thursday8:30-17:30
Friday8:30-17:30
Saturday
Sunday