We bought the car from Carwise in Oct 2010. We had given them our requirements, preferences and budget, which matched this car that they had recently bought. We were very pleased with it, and impressed with the garage. Over the next year, an intermittent fault started to appear. The EPC light would appear every so often, which cut the engine to a "limp home" mode. This could be reset by redrafting the engine. The garage kept trying to detect the source, but it was difficult to track it as it was so intermittent. They suspected (from the engine trace) that it was a historical problem which the previous 3 owners(!) hadn't been able to solve. The problem became more and more frequent, and at the end of July was unable to be reset by restarting the engine. I took the car to Carwise to book it in. They took the car from me straight away and gave me a courtesy car without question. Over the next 2 months they persevered to mend the car. They kept me informed with everything they were trying, remained confident they would find the problem, replaced many parts only for the EPC light to appear again during a test drive. They were friendly and approachable and kept cheerful even though it must have been so frustrating. I also kept their courtesy car for 2 months. Eventually they deduced there must be a problem with the wiring leading from the throttle pedal to the engine unit. They replaced the wiring and the car runs like a dream. Despite many parts and labour spent on the car, they didn't charge me anything as they felt the car had the problem when they sold it to me. I was so impressed by the level of service. Carwise are a fantastic garage which I would recommend to anyone.

Thorough, cheerful and friendly as always!

Excellent personal service by all at the garage

details explained well, helpful service

excellent service as always

I HAVE USED THIS GARAGE FOR SEVERAL YEARS AND ALWAYS FOUND THEIR WORK AND SERVICE OF THE HIGHEST STANDARD

excellent friendly service - wish all garages could be like this one

A superb garage which seeks to keep costs to a minimum and provides outstanding, personalised customer service.