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Discount VW Audi Centre

About Discount VW Audi Centre
‘Reputation built on recommendation’
** 2015 CELEBRATING 31 YEARS IN BUSINESS **
Offering a high quality, lower cost alternative to the main dealers.
With thirty years experience in Volkswagen, Audi, Seat and Skoda vehicles, Discount VW Audi Centre in Hoylake on the Wirral, is an efficient, friendly and professional family-run business offering a real alternative to paying main dealer prices for all your SERVICING, REPAIRS, MOT'S, and PARTS. Importantly this also applies if your vehicle is under warranty due to the automotive block exemption regulation.
Founded in 1984 as Beetlemania, the company, through natural progression expanded to specialise in all Volkswagen Audi Seat and Skoda vehicles. Moving to larger premises Discount VW Audi Centre evolved. The company is family run and fronted by brother and sister team offering all customers a friendly and professional welcome.
Our on-site PARTS DEPARTMENT opened in 2002 and carries a huge and varied range of parts which are immediately available, thus eliminating un-necessary delays in the return of your vehicle. We are delighted to offer up to 70% saving against main dealer prices where possible. With the mechanical and technical back-up of the garage this has become a winning combination.
The opening of our MOT bay in 2006 completed our full range of 'in house' services which makes us not only financially advantageous but also more convenient for all our customers.
In the interest of our customers, we have invested heavily in DIAGNOSTIC and AIR CONDITIONING equipment and training, in order to keep pace with developments in car design and to provide the highest quality service for the vehicles of the Volkswagen Audi Group.
We are also delighted to offer you free use of a COURTESY CAR which enables you to carry on with your day whilst your vehicle is with us.
The growth of Discount VW Audi Centre since 1984 is due to its excellent competent and conscientious staff, some of whom have been with the Company from the beginning.

Discount VW Audi Centre

  • Email:
  • Phone:
  • 08433835220 *
  • Web:
  • www.discountvwaudicentre.co.uk
  • Contact:
  • Mr Derek Holmes
  • 37 Carsthorne Road
  • Carr Lane Industrial Estate
  • Hoylake
  • Cheshire CH47 4FB
Motor Codes subscriber #4926
  • 100%
  • Overall Experience
  • 100%
  • Recommend to friends or family
  • Total number of survey returns
  • 38
Score:
100% CHECKED
17.01.14
  • Mr Nathan Cairns Date of feedback 03/07/2015
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    Fast and friendly service. When i phoned for a quote i was stunned by how fast received a number and really felt satisfied that i was talking to a professional. Will definitely be using these guys for any future work.
  • Mrs Sheila Trueman Date of feedback 01/07/2015
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    This is the first time I have owned an Audi and the first time I have used this garage. I found the whole experience trouble and problem free.
  • Mrs A Jones Date of feedback 30/06/2015
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    Excellent family run business. They treat you with respect, do not patronise and allow you to make an informed decision. The cost and turnaround is good. I would not hesitate to recommend them wholeheartedly.
  • Mr Browne Date of feedback 24/06/2015
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    I find this garage a pleasure to deal with nothing is repaired until they have been in touch and all repairs are explained in lay mans terms and they only do the work which has been discussed they will advise on any other work that needs doing and advise you how much time scale you have before you need to have the repair done
  • Mr Paul Wilkinson Date of feedback 29/04/2015
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    Another pleasant experience :-)
  • Mrs Wade Date of feedback 22/04/2015
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    Garage staff are always helpful in investigating and explaining what is the cause of any problem with the car, speedy in resolving the problem and helpful in giving advice if asked. I recommend it highly.
  • Mr David Esteves Date of feedback 19/04/2015
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    I bought the car in October 2014 & thought the best place to have it serviced & maintained was to choose a garage that specializes in VAG engineered vehicles plus provide a courtesy car without being charged dealership prices. The first visit to DVAC was in January this year for a service & a few things I wanted looking at & I was impressed with the booking process which was efficient with a friendly smile. I left my car in their capable hands in exchange of one of their courtesy cars which enabled me to carry on with my plans that day. Later on I received a call from Sandy at reception to be the bearer of bad news, she read a multitude of things that the car required thinking back to the day when I first saw the car blinded by its shiny paintwork & immaculate interior, I felt sick to the stomach!! Sandy then advised me what was priority & what we can leave another time until the car was due for it's MOT. After agreeing on certain parts to be replaced I had problems settling the bill through my bank, DVAC were very kind enough for me continue using the courtesy car until I can pay for work carried out. Three months later after several appointments the car starts & drives as it should with a full MOT & peace of mind. Despite spending a vast amount of money for their services I'm safe in the knowledge that my Octavia is looked after by specialists that offer a professional & friendly service at not extortionate prices.
  • Mr Paul Balshaw Date of feedback 10/04/2015
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    Once again the service provided has been excellent.
  • Mr DAVID HUGHES Date of feedback 30/03/2015
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    Efficient service yet again. The offer of a free courtesy car is a big plus. They also run a loyalty programme which entitles me to a free MOT test as I have been with them for 10 years, which was a pleasant surprise. Sandy, on the front desk, is very helpful and on the ball as usual.
  • Ms Clare Millichap Date of feedback 18/03/2015
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    I was extremely satisfied with the whole experience...from my initial telephone contact, to the friendly staff keeping me informed about what repairs were needed, to the speed of the work done, the free courtesy car provided and collecting my own vehicle upon completion of the work...a very happy customer!
  • Mr Hill Date of feedback 12/03/2015
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    Excellent garage. Very helpful and friendly
  • Mr Hill Date of feedback 12/03/2015
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    Excellent garage. Very helpful and friendly
  • Mr Ken Bryning Date of feedback 12/03/2015
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    Been a customer for over 10 years. Does that say it all ?
  • Mr David Pearson Date of feedback 19/02/2015
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    Professional service.....comprehensive printouts of service criteria which includes advice on matters which may not necessarily have to be dealt with on that occasion but need to be monitored. Friendly and welcoming staff....all in all I feel very confident that the car will be serviced to a very high standard. ps..just to add a little humour to the survey...if I'm allowed.....if there are any Jason Statham lookalikes out there you are guaranteed an extremely good discount as Sandi on reception.....shall I say ...LIKES him...woo hoo !!
  • Mr Zac Kennedy Date of feedback 17/02/2015
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    Probably the best garage I've had to use in my time driving. Excellent customer service, courtesy car provided as well for no extra cost. Will use them from now on.
  • Mr Sean Cubbin Date of feedback 07/02/2015
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    Friendly Professional service. Appreciated the efforts made to successfully rectify, rather than replace a brake part causing problems during last MOT. Despite this extra work, car was returned in quick time.
  • Mr Neil Morrison Date of feedback 07/02/2015
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    The customer service particulary from Sandi and Derek at VW Discount is exremley friendly, professional and the staff are very knowledgable. I am impressed that each time I use this garage I am provided with one of their courtesy cars without any fuss.
  • Mr Rod Trotman Date of feedback 06/02/2015
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    This excellent family-run business ticks all the boxes for me and has done so for a number of years, the standard appears to be improving all the time.
  • Mr Jonathan Alexander Date of feedback 03/01/2015
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    The satisfaction largely comes from having trust in them to identify the appropriate work and complete it at a fair price.
  • Mr PHILIP ALLEN Date of feedback 14/12/2014
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    None.
  • Mr Paul Wilkinson Date of feedback 16/11/2014
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    Been using this garage for 3-4 years always very pleased with the work, friendly and always feel they treat your as if it were their own and you as an individual.
  • Mr Arwel Edwards Date of feedback 24/09/2014
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    Top notch service with friendly and honest staff. Highly recommended
  • Mr Harold Mason Date of feedback 01/09/2014
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    First class service. Although nearly 40 miles away from where I live, I have used this business twice in the last few months, once for a brake bleed, and today for an electrical problem. I cannot speak too highly of the positive attitude, the loan of a courtesy car plus a modest charge for the work done.
  • Mr Steve Davies Date of feedback 16/08/2014
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    Had to use Main Agent last week, very good but nothing beats Discount VW Audi Centre for friendly. humorous and quality service.
  • Mr martin newby Date of feedback 12/08/2014
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    nothing was a problem work was carried out within 1 day of contacting curtesy car offered but not requied friendly and helpful family business
  • Mr Ben Kader Date of feedback 08/08/2014
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    This is the first time I have used this garage, and the level of service is excellent. I was kept informed of the works and costs, I would recommend this company without hesitation and I will be using them in the future. I am very impressed with the overall experience, only one word can describe their professionalism and customer service and that is Excelent I look forward to dealing with them in the future Many thanks Ben
  • Mrs A Jones Date of feedback 28/07/2014
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    Have been using this garage for years. Totally trustworthy, explain things in a non patronising way, advise of costs before doing anything, female receptionist so less intimidating. Cannot recommend highly enough. Give it a try - you won't be disappointed.
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Opening Hours

Monday8:15-17:15
Tuesday8:15-17:15
Wednesday8:15-17:15
Thursday8:15-17:15
Friday8:15-17:15
Saturday
Sunday

* Phone numbers prefixed by '0843' should only be used for for bookings, quotes, estimates or garage information.

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