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Discount VW Audi Centre

About Discount VW Audi Centre
‘Reputation built on recommendation’
** 2014 CELEBRATING 30 YEARS IN BUSINESS **
Offering a high quality, lower cost alternative to the main dealers.
With thirty years experience in Volkswagen, Audi, Seat and Skoda vehicles, Discount VW Audi Centre in Hoylake on the Wirral, is an efficient, friendly and professional family-run business offering a real alternative to paying main dealer prices for all your SERVICING, REPAIRS, MOT'S, and PARTS. Importantly this also applies if your vehicle is under warranty due to the automotive block exemption regulation.
Founded in 1984 as Beetlemania, the company, through natural progression expanded to specialise in all Volkswagen Audi Seat and Skoda vehicles. Moving to larger premises Discount VW Audi Centre evolved. The company is family run and fronted by brother and sister team offering all customers a friendly and professional welcome.
Our on-site PARTS DEPARTMENT opened in 2002 and carries a huge and varied range of parts which are immediately available, thus eliminating un-necessary delays in the return of your vehicle. We are delighted to offer up to 70% saving against main dealer prices where possible. With the mechanical and technical back-up of the garage this has become a winning combination.
The opening of our MOT bay in 2006 completed our full range of 'in house' services which makes us not only financially advantageous but also more convenient for all our customers.
In the interest of our customers, we have invested heavily in DIAGNOSTIC and AIR CONDITIONING equipment and training, in order to keep pace with developments in car design and to provide the highest quality service for the vehicles of the Volkswagen Audi Group.
We are also delighted to offer you free use of a COURTESY CAR which enables you to carry on with your day whilst your vehicle is with us.
The growth of Discount VW Audi Centre since 1984 is due to its excellent competent and conscientious staff, some of whom have been with the Company from the beginning.

Discount VW Audi Centre

  • Email:
  • Phone:
  • 08433835220
  • Web:
  • www.discountvwaudicentre.co.uk
  • Contact:
  • Mr Derek Holmes
  • 37 Carsthorne Road
  • Carr Lane Industrial Estate
  • Hoylake
  • Cheshire CH47 4FB
Motor Codes subscriber #4926
  • 100%
  • Overall Experience
  • 100%
  • Recommend to friends or family
  • Total number of survey returns
  • 66
Score:
100% PASS
16.01.14
  • Mr Len Stear Date of feedback 01/04/2014
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    Clear information always provided.
  • Mr Malcolm Davidson Date of feedback 29/03/2014
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    I have used this garage for over 10 years to handle my car and my wife's. I have always found them friendly, efficient, honest and cost effective. I have recommended them to various people over the years and they have all been pleased with their experience.
  • Mr Malcolm Davidson Date of feedback 29/03/2014
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    I have used this garage for both my car and my wife's for over 10 years and have always found them friendly, efficient, honest and economical. I have recommended them to various friends over the years and everyone has been most pleased with the service p[rovided.
  • Mr Neil Morrison Date of feedback 22/03/2014
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    The Service form VW Discount Centre is outstanding, the staff are extremly friendly, knowlegeble, honest and trustworthy. (including the big dulux dog that usually greets me at the reception desk) My wife and I are particualry impressed with the customer service and workmanship they provide and have always been provided with a courtesy car to keep me mobile while my car is being looked at. I would certainly reccomend this garage to friends and family.
  • Mr John Ferris Date of feedback 17/03/2014
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    As always, the service from booking to collection is excellent. You are advised during the service if any additional parts are required, and their cost. On completion, advice on any future requirements or likely problems that may occur are given. Excellent friendly service and highly recommended.
  • Mr John Ferris Date of feedback 17/03/2014
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    Excellent service from booking to collection. Advice was given when collecting vehicle and updating during service when any additional parts were needed. Nothing seems to cause the company any problems and their advice is always very helpful. Happy to recommend this garage to other VW Audi vehicle owners.
  • Mr Martin Ankers Date of feedback 26/02/2014
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    Friendly, straightforward and cheaper than franchised VW garage.
  • Mr Anthony Churchill Date of feedback 17/02/2014
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    Very pleased with the service I get,
  • Mr Anthony Churchill Date of feedback 17/02/2014
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    Very pleased with the service I get,
  • Mr Anthony Churchill Date of feedback 17/02/2014
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    Very pleased with the service I get,
  • Mr Eric Griffiths Date of feedback 06/02/2014
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    I have used this garage for over 5 years for both my VW cars and have been completely satisfied with their excellent service
  • Mr Eric Griffiths Date of feedback 06/02/2014
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    I have used this garage for over 5 years for both my VW cars and have been completely satisfied with their excellent service
  • Mr Eric Griffiths Date of feedback 05/02/2014
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    I have had my two VWs serviced by this garage for over 5 years and have been complely satisfied with the quality of service received.
  • Mr Eric Griffiths Date of feedback 05/02/2014
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    I have used this garage for my two VW cars for over 5 years and have always been completely satisfied with the quality ofservice they offer
  • Mr Steve Bryce Date of feedback 03/02/2014
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    I enjoy bringing my car to this business. They are enthusiastic, professional, knowledgable and passionate about the cars they service. I value their opinion and trust their judgement. I feel I get value for money.
  • Mr Steve Bryce Date of feedback 03/02/2014
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    I enjoy the welcome and the professionalism of this business. They are also enthusiastic about the cars they look after. I value their opinion; I never feel ripped off; I feel I get value for money.
  • Mr Steve Bryce Date of feedback 03/02/2014
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    I enjoy the welcome and the professionalism of this business. They are also enthusiastic about the cars they look after. I value their opinion; I never feel ripped off; I feel I get value for money.
  • Mr Steve Bryce Date of feedback 03/02/2014
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    I enjoy the welcome and the professionalism of this business. They are also enthusiastic about the cars they look after. I value their opinion; I never feel ripped off; I feel I get value for money.
  • Mr Steve Bryce Date of feedback 03/02/2014
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    I enjoy the welcome and the professionalism of this business. They are also enthusiastic about the cars they look after. I value their opinion; I never feel ripped off; I feel I get value for money.
  • Mr Jonney Wylie Date of feedback 16/01/2014
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    Friendly polite staff (chatty Sandie). Provided with excellent professional service, straight talking explanation of work needed/cost before undertaking, good value & reliable. Free courtesy car which is an added bonus. HIGHLY RECOMMENDED
  • Mr Les Horrocks Date of feedback 20/12/2013
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    Friendly and knowledgeable staff - welcoming and helpful
  • Mr S Nagaraja Date of feedback 19/12/2013
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    Always a pleasure to deal with everyone at this garage
  • Mr MATTHEW LIGHTBOWN Date of feedback 26/11/2013
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    I HAVE USED THIS GARAGE FOR 3 YEARS AND CANNOT FAULT ANYTHING THEY HAVE DONE ON MY CAR THEY ARE EXCELLENT IN EVRYTHING THEY DO AND ITS A PLEASURE TAKING MY CAR THERE FOR SERVICING. I ALWAYS KNOW THAT WHAT THEY QUOTE AND THE WORK THAT NEEDS TO BEEN DONE IS ALWAY GOOD QUALITY, HONEST, TRUSTWORTHY AND VERY RELIABLE.
  • Mr Alan Mather Date of feedback 12/11/2013
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    I first used this garage as I had become very dissatisfied with the main dealer who on previous occasions had fitted a tyre of the wrong size and had messed up wheel alignment to such an extent that I had to have the work undertaken at an independent garage. I had heard of Discount Audi's good works and have been going to them for the last two/three years. They are a small family concern who are geared up to carry out diagnostic servicing using approved parts. The staff are brilliant and always contact you if they find that extra work needs to be carried out. I have never felt that I've been fleeced, they knock my main dealer into a cocked hat and I would have no qualms about recommending them to others.
  • Mr David Straughan Date of feedback 31/10/2013
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    Very courteous and efficient
  • Mr ken lees Date of feedback 25/10/2013
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    Over nearly 40 years of having cars serviced, I have never before been given such good service. Work to be completed was thoroughly discussed / explained and costed prior to being carried out. Additional work required identified during the service (replacement glow plugs) was notified and costed before the garage proceeded. The final invoice provided a full breakdown of work done and parts provided and the final cost was as quoted. In addition a full written report was provided detailing work done and observations.
  • Mr TONY roberts Date of feedback 18/10/2013
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    I have used this garage for a number of years and they have always provided a high level of service. I am happy to recommend them to others.
  • Mr peter horsley Date of feedback 13/10/2013
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    I needed a service & help with diagnosing an intermittent engine problem. The problem did not appear in diagnostic tests run on the car, but i received good advice of what data to capture next time it happens & their opinion of problem, based on working on audis for many years.
  • Mr gareth barrett Date of feedback 20/09/2013
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    The women on the reception was very polite, and explained to me exactly what would happen and how long it would take. I noticed the young mot tester fitting covers to my seat and floor which I was pleased with. Very happy with service.
  • Mr Dave Williams Date of feedback 19/09/2013
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    Very efficient, courteous staff. Free courtesy cars an absolute bonus plus time taken to explain faults invaluable. The personal touch is evident throughout, nothing is too much trouble and made to feel extremely welcome and at ease. Have been using this garage for over thirteen years and envisage continuing using it for many years to come.
  • Mr Malcolm Davidson Date of feedback 29/08/2013
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    I have used this garage for several years both for my car and my wife's. I hold them in the highest esteem. They are unfailingly effiicient, obliging, knowlegeable, cost effective and a pleasure to deal with. They will always put in that important extra effort to satisfy their customers.I have recommended them to acquaintances and each one has been equally impressed with the service they received.
  • Mr ade powell Date of feedback 29/08/2013
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    i LIKE THE SUPPLY OF THE COURTESY CAR WITH NO FUSS OR APPARENT COST IMPLICATIONS . V ERY USEFUL
  • Mr Gary Rushby Date of feedback 25/08/2013
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    I cannot thank the garage enough in regard to my Audi issue. They looked at it immediatly at first regarding the warning lights and spent considerable time to solve the problem. They paid the garage the amount so i didnt worry about it. After care regarding statements/proof of fault has also been carried out with out question. Both Sandy and Gareth looked after us and ( i hope) i will be using them for a long time!
  • Mrs S Hughes Date of feedback 12/08/2013
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    A wealth of knowledge and experience by all staff, an absolutely trustworthy garage.
  • Mrs Deborah Favager Date of feedback 31/07/2013
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    I had used this garage for years with complete satisfaction, then having bought a brand new car 3 years ago with which came a 'free' servicing package, I used the dealer garage in this period. Now on return to Discount VWAudi I find that their level of service and attention to detail has been raised even further. I feel that the family care and motivation is clearly evident in the service they provide. I am keen to support businesses in Hoylake where I live and, in my opinion, this one deserves its sustained success.
  • Ms Sue Kellett Date of feedback 28/07/2013
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    As a female car owner I have always found the service and explanations of work carried out very easy to understand. Their customer service is excellent.
  • Mrs Dawn Meyer Date of feedback 02/07/2013
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    Very satisfied with all aspects from initial booking in to collecting car following repair
  • Mr Paul Myers Date of feedback 26/06/2013
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    Very pleased with my dealings with this company, good value for money, good communication from them, would recommend.
  • Dr James Davenport Date of feedback 15/06/2013
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    Excellent service and explanation of work carried out. The whole experience surpassed anything I've had from the main dealerships.
  • Mrs A Jones Date of feedback 06/06/2013
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    Family owned garage and the reputation they have built up over the years is well earned. Booking is easy, courtesy car supplied if needed, you deal with a female so no patronising or confusing 'traditional' male role model. Everything explained up front, all charges explained and excellent paperwork provided at the end to clarify everything. Part of Trading Standards scheme so you know you can trust them. Have used them for years and never had a problem.
  • Mr Stuart Nott Date of feedback 04/06/2013
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    Good value, always explain the work being done, and keep you informed of progress. Would recommend this garage.
  • James Proudlove Date of feedback 21/05/2013
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    Service was excellent in every way
  • Mrs Susan Cook Date of feedback 17/05/2013
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    Really great garage. All staff a really friendly and helpful. Have never had a problem in all the years I have been going to them (7 years)
  • Mr Eric Griffiths Date of feedback 15/05/2013
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    A regular user of this garage who provide reliable, friendly first class service
  • Mr Robert Smith Date of feedback 11/05/2013
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    Very satisfied with the service from this garage.
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Opening Hours

Monday8:15-17:15
Tuesday8:15-17:15
Wednesday8:15-17:15
Thursday8:15-17:15
Friday8:15-17:15
Saturday
Sunday

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