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GM Autotech
- Email:
- Phone:
- 01379 853721
- Web:
- www.gmautotech.co.uk
- Contact:
- Mr Leighten Ball
- Units 1-4 Mayflower Way
- Harleston Industrial Estate
- Harleston
- Norfolk IP20 9EB
- 100%
- Customer satisfaction
- 100%
- Recommend to friends or family
- 99%
- Booking process
- 98%
- Quality of work
- 99%
- Quality of information
- 99%
- Level of customer service
- Total number of survey returns
- 53
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I have used GM Autotech before to service and MOT 3 vehicles belonging to our family. On all occassions I have found them to be very helpful and have had no reason to complain. On one occassion they discovered that a repair to the front suspension units of one of the vehicles had not been carried out properly and rectified the fault and persuaded the original garage to contribute towards the labour costs of the new work. I have found them to be accommodating, helpful in staggering payment of large bills and have no hesitation in recommending them to others.
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Carried out repairs as agreed within estimated cost provided a courtesey vehicle cleaned my car, good communication throughout process. All round we are very satisfied with the service received and will be going back.
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A great garage, very friendly and helpful, and willing to go that bit further in giving customer satisfaction - very highly recommended!
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I have now been to this garage several times now on recomendation of a friend and been very happy with the work that they have carried out.On this occasion they had to have my car for a few days and the bossman even let me have one of his cars to get to work and back which was very good of him as this was one of his own cars not a courtesy car.
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GM always provide a fast and reliable service, the staff are very helpful.
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Would recommend Leighten and the team to anyone. All our vehicles have been professionally looked after by GM for the last 10 years without any problems. Mr Hull
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Good local garage. Always helpful and easy to book my vehicle in when required. Friendly and approachable staff and professional thorough work carried out.
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I am a new driver. My father suggested that I should use this garage, based on his experience of them over the last 9 years. I like the good relationship they have with customers - some garages are rather standoffish and unwelcoming. My car is an oldie but, despite that, they treated it with respect and care as if it was new! I particularly like the good explanations of technical issues in terms I can understand. Keep it up guys!
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This is an excellent garage with excellent management and staff. I have used it for the last 9 years and have always been thoroughly satisfied. My family has four vehicles and GM Autotech has proven to be reliable and very professional on the many occasions when we have called on their services.
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would recommend again too anyone,great service and very knowledgable
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Excellent service and quality workmanship. Highly recommended.
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Very good, quick tyre change and very pleased with the price as well.
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Really friendly and helpful service, recommended.
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Fantastic customer service, from local garage, would and have recommended!
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As always, first rate customer service, always completely satisfied with work carried out, even when car fails Mot. Curtosey car always available.
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brilliant service with kind and considerate staff. Wonderful as always
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Very Helpful Staff and excellent quality of workmanship from this garage. Will definately use again.
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excellent service and staff very friendly helpful and informative gave lift home to wife ........worked on to get job done highly recommend
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The work undertaken whilst not always the cheapest option always provides value for money.
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We have been using GM Autotech and Waveney 4x4 for 10 years or more now and they have always provided top quality service. The latest repair to my Disco was a new cylinder head at £2,200 all-in, gulp. However, the garage provided me with a courtesy car for the whole duration at no extra cost and at all stages I was involved in the decision making even down to sourcing the new head. Can't recommend these guys enough and Jono is a Landy-legend !!
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extremely happy with the work and the way i was kept imformed about how the work was progressing. no hidden extras unlike other garages i have used in the past happy to recomend them to anyone
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Very Satisfied With Work And Price
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Spot on with all aspects. The price, quality of work and customer service!
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Excellent service always
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Being a retired mechanical/electrical engineer and running my own business for over 40 years I consider GM Autotech and it staff to operate as I used to run my own staff they are helpful-understanding to your problem-and above all take the time get you sorted out. I would recommend them to anyone without hesitation.
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Very nice company to deal with. All very approachable, particularly if you don't understand the mechanics of your car. Have been using this company for years and have always found them to be reliable and helpful.
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Once again 'rescued ' by Leighton and his team for which I am (as is my wife) extreemly grateful. Wife's car failed early in the morning requiring her to use our second vehicle for work ( I work nights and in consideration for my required 'beauty sleep') the sick car was collected, diagnosed, repair costs provided and agreed, repaired and without prompting returned in working order. How can I fault such service this further endorses my comments of the 23rd September. Nothing phases these guys (and girls 'Helen') A Terrific Team..
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I have always had confidence in the quality of staff and service given when I have had work carried out on my vehicle.
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a very friendly garage staff very help full and will be using again thanks
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We have been using this garage for nearly 20 years and the staff have been more than helpful, they have allways been excellent
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Very helpful garage
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Work arose from failed MOT. (replace brake pipes) . Happy with explanation and every aspect of dealing with garage.
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I came to this garage after two others had failed to correct an on-going problem I have been having. They were able to fix the problem and had a greater understanding of the car than the others. They also noted other potential problem areas which have since been corrected and the car is now running well . I then used them for my MOT which highlighted other areas and which they repaired quickly and very efficiently. Very freindly, professional service. Good people to entrust your vehicle with.
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I've beenusing Autotech for over ten years and they continuouslly offer a very high standard at all times.
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I have been a satisfied customer with this garage almost as long as it has been in business. I have had a variety of vehicles serviced, repaired and MOT'd by them (as have members of my family, one at the time resident in France, and one travelling from London to use their services) between us we have never had cause for complaint and have always received great service. I am now the owner of a Landrover and have just used the 'Waveny Land Rover and 4x4', side of this business. I cannot endorse the dedication and enthusiasm enough "Jonno and Landrovers" is akin to "Strawberries and cream" both complement each other in that reassurng way. To summarise This is an extremely friendly knowledgable and well managed business with great engineering staff and support personel. I have no reservation in recommending them and do so at any opportunity.
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can't fault them.
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Fantastic service.
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First class operation, ably run and service is excellent.
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My only criticism would be the cost of labour. This would be the one factor that stops me having much more work carried out on this vehicle.
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Superb customer service and great level of expertise especially from Jono Rout and Waveney Land Rover and 4 X 4 The team are excellent, friendly and considerate.
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A fine example of an independently owned, reputable garage. Please can I ahve the five hundred quid?
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Work required an extra part which was not in the original quote. The first part ordered was incorrect and second part was bad fit so the job took longer than expected, but I was kept informed during process. Overall I was happy with work done.
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very good














