Oil level on min mark Screenwash paid for (v expensive) but reservoir not filled Front pads renewed but fluid reservoir level at less than 50% Front wiper/s replaced without pre advisory

A major service was carried out including a replacement cambelt, and battery. An MOT was also completed. I am very happy with the work, and everything was explained to me. For an old(ish) car it performs well, and significantly better since the completion of this work.

Well run and efficient garage, pleasant and helpful staff.

I HAVE USED THIS GARAGE FOR EIGHT YEARS AND HAVE BEEN COMPLETLEY SATISFIED

Superb customer service. Very reasonable pricing.

Helpful and pleasant staff, full explanation of work carried out

You really feel they know you and your vehicle. The servicing staff appear very knowledgible and if necessary you can speak to the mechanic who has carried out the servicing. They have learnt the lesson that it is wiser to look after your existing customers than always chase new ones.

One of the best garages I have used

Friendly Garage, excellent staff and service. No issues whatsoever. Would re-use and recommend

The booking procedure was clear and efficient and the loan car arrangement worked well. The service and MOT was carried out promptly to my complete satisfaction and the discounted bill was well received.

Used Godfreys since 2004 and I have always been very happy with the quality of their work and their friendly customer services. Courtesy vehicle always provided with no problem and everything explained to me as detailed on the Invoice. Never any doubts as to what work has been carried out and no nasty surprises on the bill. Long may they prosper as I enjoy my annual visit.

Completely satisfied with the service and MOT carried out. Everything explained to me in detail. Checks on various items that I had requested were all carried out (no charge), and advice given as to whether any remedial work was required. In this case there wasn't any garge workshop work recommended.

Extreemly happy with the service and staff

The premises were clean, tidy and well presented and staff courteous and helpful.

First visit to this garage to service our Mazda. Excellent attitude, described in detail investigations done on a few things I wanted checking, practical advice given, courtesy vehicle provided with no problem. Will use them in future.

I have used Godfreys since 2003, when I purchased a new RX8 from them. I have always been happy with the quality of their workmanship, and their friendly and professional approach. Although longer main agents for Mazda, they continue to provide the same level of service.

I used this garage many years ago & they are still getting the product right.

I have always found Godfreys to be efficient, friendly and reliable and would have no hesitation in recommending them to friends and family.

personal touch friendly 8 years on and no complaints says it all

This garage has always provided excellent service over the 10 years I have had cars serviced with them

Helpful advice given about when brakes need attention and recall for timing chain.

Excellent service.

Have used this garage for the last 5 years since moving to the area - they are consistently friendly and helpful.

Excellent Web site which made the booking process very easy on line. The service department personnel were very friendly & efficent and kept me informed of any issues during the day. The service costs were reasonable and i would have no hesitation of recommending the garage in the future

Godfreys is a very good garage tha say what they will do and do it. The staff are knowledgeable and pleasant. They do not try to'maximise' sales and even gave me a 15% discount. I would not hesitate to recomened this garage.

Have used them for 12 years - thoroughly dependable.

Absolutely first class service. Very accuarate verbal estimate of costs, with full explanation of work that will be carried-out. provision of courtesy car at no extra cost was a very welcome surprise (I'm charged for this by my other car's service agent). I will have no hesitation in using this garage again.

A very efficient and customer friendly garage.

Excellent Service plus the free loan of a hire car for the 2 days the car was at the garage. Invoice was exactly the same as the verbal quote where the breakdown costs were explained for the extra work I requested as well as the standard rates for Service and MOT.( Including a 10% discount for customers who purchased the car at this garage.) I had reversing sensors fitted at this service and their working was explained to me when I collected the car. They were painted as the body work and were as if they had been in the car originally. The car was valeted too. In advertently I picked up an additional invoice. On arriving home ten minutes later the garage had phoned to see if this was the case and Ian drove to ashington Immediately to collect the documents when it had been my error not his. Superb Customer relations and very thorough work. Thoroughly recommended to anyone who needs a second hand Mazda or their own Mazda repaired. a unique family run garage that has great respect locally.

The 2011 service experience improved over 2010, where poor communication at times an issue (delay in getting parts, not 'phoning as arranged etc).

Staff always very helpful and resolve all problems

Excellent service as always. All staff very user friendly.

Service sheet shows "disc brakes" as an item for checking "Under vehicle". If you would expect the wheels to be removed for this check to be done then it is highly unlikely that the check was done in that manner. Godfreys advised that 2 new front tyres were necessary and these were fitted (other than by Godfreys) the following day. The tyre fitters had some difficulty removing the wheels and implied it was clear that they had certainly not been removed the previous day. The tyre fitters were kind enough to clean up and grease the hubs and studs to ease removal in future.

Effecient, friendly, well run garage who certainly seem to take pride in their work and reputation. Better than dealing with a large corporate chain and you receive a personal service at good rates. Highly recommended.

Final bill exactly matched quote which was good value.

Layout of computerised invoice appalling. All info there but not presented in logical order

I have used Godfreys of Horsham for many years and have always found their customer service to be first class.

I hope I do not have to go through this form again, I have spent an hout=r and three telephone calls trying to complete it. Other than that Godfreys are good and deliver what they say.

The staff at Godfreys are very freindly and helpful. The work always seems to be of good quality. Unfortunately service costs are rather high.