Contact garage Make a booking Complete survey Submit issue
Halls Auto Ltd
Halls Auto Ltd is a family run garage based in Richmond, North Yorkshire.
Established in 1987, we have over 40 years experience in the motor trade and can provide a wide range of services for your vehicle.
Our highly skilled mechanics are dedicated to maintaining a high quality service for our customers. This is why the majority of our work comes from recommendations.
Halls Auto Limited are also one of the first tyre dealers in the UK to achieve the prestigious Michelin Certified Centre Status. This scheme is a mark of quality of service and products to our customers.
By maintaining the exceptionally high standard that Michelin demands, Halls Auto Limited are committed to pass the quality on to you, our customer.

- Email:
- Phone:
- 01748810810
- Web:
- www.hallsautoltd.co.uk
- Contact:
- Mrs Samantha Hall
- Unit 9, Station Road
- Brompton Industrial Park Brompton On Swale
- Richmond
- Yorkshire DL10 7SN
- 100%
- Customer satisfaction
- 100%
- Recommend to friends or family
- 100%
- Booking process
- 99%
- Quality of work
- 99%
- Quality of information
- 100%
- Level of customer service
- Total number of survey returns
- 77
-
Halls provide excellent customer care and service
-
Really helpful and knowledgable - used them a few times and always had excellent service. A garage to recommend!
-
i take my car to this garage because the customer service is excellant from start to finish. everything is always explained in great detail and i feel i can trust everything they say.
-
It is nice to have found a garage i trust and who i know are honest. Customer service is exceptional and the staff take time to explain any questions you may have. I would not hesitate to recommend Halls auto to anyone looking for a reliable garage who provide an excllent service.
-
Initially I approached Honda main dealer for the major service and was advised that my car was overdue a Cambelt and Balance belt change at nearly £600 on top of the service, I asked Halls Auto ltd if they could beat the price, within seconds of giving them my veh reg they informed me that my car did not have these belts but had a chain instead. I contacted Honda who confirmed it after an hour. so once again Halls Auto ltd got the work. I have been using this garage for some years now and have never had a problem trusting their advice or workmanship and although I didn't feel the need to look at the four old tyres they were there for me to look at and they were as I had been informed, pretty dire. I have in the past recommended this garage to my friends and I have every intention to continue to do so.
-
Very good service given by all would be happy to recommend very efficiant
-
Thoroughly profesional and cooperative maintaining a friendly manner at all times, I could not wish for a more trustworthy establishment and I am not a trusting person. I have two vehicles maintained by this garage.
-
I have used Halls Auto Ltd for many years and highly recommend to all friends and family. They are always friendly, explain all work in laymans terms so I fully understand the work and complete the work same day. They advise when a future job may need completing rather than repair something before it needs doing, although will also say if it needs doing as a priority for safety purposes. I have never been disappointed with any work and they often go the extra mile in customer service to keep clients content and wanting to return. I would not take my car anywhere else and trust Halls Autos Ltd implicitably with repairs/service and above all my safety
-
Excellent service, had a full cambelt change...when it came to pay wasnt given much information about what had been done etc.... and about the old belt etc..., but very friendly and reliable service, would highley recommend this garage.
-
Halls Auto have always given my family an excellent level of service evrytime we have used them for either service, repairs and tyres
-
Have been using this garage for a number of years now and have always found the staff and owners very helpful and nothing seems too much trouble for them. Highly recommended
-
Halls auto are always friendly and very helpful with everything, they also pick me up with no extra costs and always quick at getting the parts and fixing it
-
The staff at Halls are always very upfront & honest, explaining in laymans terms any 'jargon' Nothing is a problem & even when motoring costs & hourly rates seem higher than ever, i always feel as if I have had value for money service, coupled with integrity & courtesy.
-
This garage has looked after both my cars for eight years and I have always found their operation outstanding in every repect, very reasonably priced and a pleasure to deal with.
-
An excellent garage providing friendly, helpful service and quality work.
-
I have used this Garage for a number of years, and would recommend them to anyone. All the staff are knowledgeable, friendly and helpful, and nothing is too much trouble for them. On a number of occasions I have required urgent assistance and they have been able to help me out at very short notice. I own two cars and would not think of taking them anywhere else.
-
I have used this Garage for a number of years, and would recommend them to anyone. All the staff are knowledgeable, friendly and helpful, and nothing is too much trouble for them. On a number of occasions I have required urgent assistance and they have been able to help me out at very short notice. I own two cars and would not think of taking them anywhere else.
-
I know where to put the Petrol, Water and Oil. I let the Garages use the Spanners and nuts and bolts - with complete confidence, I know I will not have any problem afterwards. Always provides a car, coffee and papers to read if one waits. What could be better!!!
-
Excellent as always.
-
Had tyres changed, requested 205/60/15 got 195/65/15! These are the original tyres for the vehicle however i did explain why i wanted the slightly different tyre and expected what i requested to be fitted - the size i asked for was written in the garage diary!
-
I ALWAYS FEEL THAT HALLS DO A VERY GOOD JOB FOR A REALISTIC PRICE. I WOULD AND DO, RECOMMEND THEM TO FAMILY AND COLLEAGUES.
-
staff were friendly and work carried out quickly
-
Comments completed on first page
-
very friendly
-
I have used this garage for many years. I have recomended it to friends and relatives and they also have been very satisfied with the service. I trust this garage.
-
The service is always excellent, staff are extremely knowledgeable and helpful. I would not take my car to any other garage and have recommended Halls to many friends and work colleagues. I can always be sure that any work carried out by Steve and his team will be done safely and thoroughly.
-
The service is always excellent, staff are extremely knowledgeable and helpful. I would not take my car to any other garage and have recommended Halls to many friends and work colleagues. I can always be sure that any work carried out by Steve and his team will be done safely and thoroughly.
-
I had this garage recommened and i'm always happy to recommend them to friends and family, There customer service is always great and the parts they use top quality. Everyone i have recomended them to has been very impressed and continued to use them for future work. The staff are great to explain things to both the complete novice and those with a lot of know how.
-
Always excellent professional service and customer care
-
Excellent work carried out by staff, two new tyres purchased and all wheels professionally balanced - would recommend this garage to anyone
-
would always go back there they r so good to deal with
-
Have used this garage for a number of years. I have always found the staff very helpful. They always have time to explain what work was done. Will always give a quote if needed. I have recomended them to numerous people over the years. You cannot get better...
-
Great Garage, will use again.
-
This was my second visit to the garage, to have winter tyres fitted to the rear wheels of the vehicle. The staff were very polite and helpful.
-
I wanted some winter tyres, and two acquaintances have used Hall's Autos, and said how good they were. I phoned up on the offchance and they had some to fit. I bought two initially and then later, on the advice of the mechanic, I went back the next day for the other two.
-
My wife and myself have been using Halls Autos for a long time, they are an excellent garage, always very friendly and fair, completely trustworthy.
-
Brilliant garage, very friendly staff who always take time to explain what has been done, or just have a chat. Highly recommended.
-
Very good business. Explains all aspects of work involved and answers any questions asked in full. The work is always carried out to complete satisfaction. I have recomended them to others who have used and will go back. Fantastic!
-
I have recommended this garage to several of my friends, and have used this garage for years for all 3 cars we own, they are honest reliable and very friendly
-
I wouldn't hesitate to recommend Halls Auto to anyone. They provide a professional but friendly service and unlike some garages the bills aren't over the top.
-
I wouldn't hesitate to recommend Halls Auto to anyone. They provide a professional but friendly service and unlike some garages the bills aren't over the top.
-
Excellent work and excellent management and staff.
-
Great garage, always fit me in quickly, very reliable, competitive prices, don't try to con you, have recommended to many people!
-
I use this garage regularly and would recommend it to anyone
-
Always get a good level of service over the years for a car that, like me is getting older and needing more care !
-
This garage is and staff are the best I have encountered in 25 years of driving, nothing is too much trouble they are always friendly and professional and are a credit to the industry. I would recommend them to anybody.
-
This is a graet garage,have used before and will again.
-
This is a great garage,have used it in the past and will use again as I need it.
-
This garage gives a first class service, it is family owned and both owners and staff are very helpful, curtious and friendly, they explain what needs to be done and prices are very competative. Halls Auto Ltd can be trusted and I would recommend them without reservation.
-
ALWAYS HELPFUL, POLITE AND FRIENDLY
-
I have been using Hall's Auto for many years for both my Husband's and my own car. The work is always of a high standard, the prices are competative and fair and all of the staff are friendly, helpful and well informed. Whilst I have not had cause to complain about any work or service received from Hall's, I feel that if I needed to, I could, and that the problem would be dealt with fairly and quickly. We once had a problem with the wear of a high end tyre purchased at Halls. Whilst this was not the garage's responsibility, they rectified the problem. I would, without reservation, recommend the garage to other people.
-
I think this is an excellent, value for money garage. They are always very helpful, informative and pleasant
-
I have used this garage for many years and they always provide excellent service and on a couple of occasions I have called in for minor work and this has beenFOC because I am a regular nd valued customer. very pleased.
-
I have used this garage for many years and I have always found that they provide excellent service and on a couple occasions I have called in for minor jobs which have been FOC because i am a regular valued customer. Very Pleased.
-
This is an excellent and friendly garage where you are kept in touch and also given a courtesy car.
-
This Garage and staff is the best I have encountered they are polite, friendly and curteous, and advise you of all your options re costs and why any work is essential or if it can wait and an estimated time when work needs to be carried out. They are by far the best.
-
I would recommend this garage to any of my family or friends knowing that their prices are fair and their service is excellent. The helpfulness of the staff and their quick service makes other garages in the area look like cowboys
-
I use Halls Auto for tyres, MOT and minor servicing/repairs. The staff are very knowledgable and enthusiastic (particularly for choosing tyres). The reception area is a pleasant place to sit and read should you chose to wait. The workshop staff are polite, friendly and seem to know their stuff. They seem to treat customers' vehicles with respect. One of the few garages who deserve repeat business.
-
This is a brilliant garage. Top quality work and more often than not the final bill is less than the estimate. I have a 40 mile round trip but get there, but it is more than worth it. Top class. Highly recommended.
















