Staff very friendly and accommodating at all times. Would definitely use garage again.

Work was completed on time and to a high standard. Staff are polite, helpful and friendly. Premises are clean and pleasant.

Very happy with my visit to Maidstone kia. Friendly, helpful and did the required work in the timescale given.

Very pleased with the whole experience

Feel that time scale (3 weeks ) for repair should have been a lot shorter no real reason was given

This was a difficult problem (water ingress to floor of car) and the garage has made every effort to correct this although the specific point of entry of the water remained unsolved. Extra sealant has been used and we are hopeful the problem will not recur. I have dealt with this garage for over 25 years and have always found them helpful and reasonably priced and have recommended them to friends and family.

I have used this garage for many years and have always found it very good and the staff excellent.

I have used this garage for the last four years and have been treated professionally by the staff at all levels. The work that has been carried out has been of a high standard and I have been kept informed throughout repair or service.

Allways VERY helpfull 100% will take our other car for service or repair

Excellent customer service and work done was of a high standard. I was particularly impressed with the detailed paperwork.

matters discussed over the phone when booking hadn't been passed on. I was assured I would have my car back by 10 am as it was the first MOT test of the day, the certificate was issued at 09.14,garage called to inform me it would be available at 11. this made me late for work & cost me an hours pay. The garage also carried out a free vehicle condition check somewhat duplicating the MOT test just completed.

Excellent service, fitted me in for the initial Diagnostics test while I waited on the unplanned call in visit and did not charge for the test. Booked in for the repair identified with parts ordered and fitted within the next 24hrs of my request to proceed.

Maidstone Kia service and sales team are always polite and helpful, services to my car have always proved to be very satisfactory. I would definitely purchase a replacement car from this garage as and when ready to do so.

Jude in the service area was polite, organised and helpful. The loan car was GORGEOUS, clean, tidy and I WANT ONE FOR XMAS! lol I have Always believed that Main dealer work would be pricey and a rip off..I certainly have changed my opinion. Excellent service.

most kind in helping me understand the work to be done car was ready on time

quite expensive

I have always been very happy with the work that has been carried out by this garage.

I have always been very happy with the work that has been carried out by this garage.

I have always been very happy with the work that has been carried out by this garage.

I have always been very happy with the work that has been carried out by this garage.

Very satisfactory

I always receive good customer care from this garage and will continue to use them although they are not local to me.

honestly a very efficient and helpful friendly service,returned car early,sorted out loan car no problems and were polite,cleaned our car inside(which was very messy) and outside very well too.

The staff where very friendly and accomadating

Have used the garage for the last three years and I can only praise everybody in the garage.Would recommend this garage to anyone in the future.

This was my second service at this garage. Both were carried out very efficiently,and I was completely satisfied with all aspects of the services.I would have no hesitation in recommending Maidstone Kia to my family and friends.

very satisfied customer

Very good customer service with dealing with the repair problem instantly

I was completely satisfied with the work and very pleased with the courtesy valet service

We have dealt with this garage for some 20 or so years and have always found them to be satisfactory - that is why I go back! Our friends bought a car from them, on our recommendation, and also return for servicing.

Great friendly services as usual!

EXCELLENT SERVICE AS USUAL

They forgot to stamp the warrenty book. The so called courtesy wash and leather left the car more dirty than when it went in. They promised to phone when the car was ready they failed to do so

I bought my car from this garage and have subsequently had all my services carried out here because of the very good customer service, prices and honesty as to the work carried out.

Car collected at the time advised, in addition to the first scheduled service a check on the brakes was carried out as requested, was phoned to say the car was being returned and when delivered it had been washed and the interior cleaned at no extra charge. Although a body condition check is normally charged as an extra, this was included in the service charge.

Sales side excellent, servicing appears professional but.....seem to focus on finding something else that needs replacing or done, Failed to stamp service book (twice) and we know how important that is. Terrific product, but charges fo service and parts extortionate, but with 5 or 7 year warranty you are manacled to the main dealer, but I think more and more people take a chance and have servicing done elsewhere, which in my opinion ruins what is otherwise set up.

I have used the garage before for repairs and was very pleased with the level of service received. The staff couldnt be any more helpful and friendly, and the service can not be faulted at all. And to top of this 5* experience, the price is competive compared to other local repair centres.

i was thoroughly satisfied with the staff at the service reception and had a break down of the services provided on the phone and also after the service had been carried out to justify the cost - time keeping excellent.

Completely satisfied the service done. Was delighted by the politeness and professionalism of the staff.

Excellent service as always. Expalined that although vehicle had passed MOT, from a safety point of view additional work was required and recommended that it was carried out sooner rather than later. Quotation for work matche final invoice.

A bit pricey

My wife and I have used this garage several times and have always found all members of staff to be friendly and helpful.

No problems encountered. Staff very amiable and professional.

I purchased my vehicle from this dealer, and have had services done by them in the past and I am very satisfied with their work, they are very helpful and take time to explain any problems. They are very friendly and courteous, and the work was completed well within their time estimate.

It is difficult to imagine anyone having a complaint about the service levels or quality of work associated with this establishment. I have no reservations abour recommending Maidstone Kia to anyone.

Nothing but good things to say. They were courteous, friendly, prompt and professional, and very impressive attention to detail and to me, for just an MOT test. Highly commendable.

I have always found the service team at Maidstone Kia to be exceptionally helpful, courteous and clear in explanations of work needed and pricing. They have been competitive for the work carried out compared to quotes I've had from non-manufacturer garages. I always feel confident in their expertise and the work undertaken and am happy to recommend them to friends and family.

Courtesy car forgotten, so had a short wait to get one sorted. Courtesy car wash done, but very poor. I would prefer it was done properly . Car still had dirt on it, some bits missed andinside poorly hoovered.

I've used Maidstone Kia for many years on my Vauxhall cars always with a very good service. They are very courteous and always seem to go that extra mile for customer satisfaction. As well as being very helpful people the garage is also situated within a mile of home which makes the logistics of leaving it there that much easier too. Hasta la Vista Maidstone Kia - I'll be back.

As this is the first time I have used this garage for any kind of work I was impressed by the courtesy and friendliness of all the staff that I had contact with.

Very good customer service all round

From the start of buying a car from this garage the sales person i delt with was unproffesional,to point of when i was booked in to collect the car he was dealing with another coustmer and asked if i would wait while he took them for a test drive.As if this wasn't insult enough i then had to wait another hour while he sorted out the finance.And this is desipte calling me into the garage the night before to sign paperwork he had not organised in the 3 to 4 week run up. Then i had to suffer the joy of the same sales person phoneing my home on the after sales check and asking my wife if she was in the bath??? The service i had done today was fine except for the fact that it was booked for 10:30 and when i arrived i was told that the car would be ready in the afternoon! In all 3 hours later i was able to pick up my car.The price i was told when i phoned to double check the week before was 15 pound short. All in all the coustmer service at this garage is of the lowest quailty it has been my misfurtune to have to deal with,as this is not the first new vehichle i have had,and i will not be returning to the garage.

A good and friendly garage the staff are polite and well mannered they take the time to explain your needs, this is the third time I've been to this garage and every time have come away satisfied with the service i've had

This is an excellent garage for body repairs

I have used Maidstone Kia since 2005. I have always found the staff I have met to be friendly,polite and helpful.

Briliant service from booking the car in until the end of the work completed. Polite staff and will be back every year.

Have bought from and used this Garage over many years and alway had satisfaction,

A very friendly dealership where everyone appears to be very straight with you and makes you feel like an appreciated customer.

Friendly helpful service - stressfree.

Excellent service, as always

The overall service was very good apart from the cost involved .

I bouhgt my Kia from this garage and they have provided excellent after sale service. I would not take my car anywhere else. The staff are always helpful and patient as I know little about what makes a car go!

Verry good job expertly done i am pleased with the results looks likle a new car

Excellent friendly service

Very helpful staff, able to book a "waiting" appoinment as had to journey to appoinment. Comfortable waiting area, Service completed in stated time.

a friendly knowledgeable team who exceeded my expectations

not the first time i have dealt with the garage, they are very helpful and have even before now returned the vehicle to my home address, thanks Frank

Staff are excellent and friendly.

I have dealt with this garage for around 20 years and they have always been very helpful. On my recommendation, my friend purchased a car from them and is also satisfied.

Only one person was dealing with booking in cars for service, although he was very good in dealing with people, this caused a fair amount of waiting. When I left, there were 4 people behind me waiting to be booked in. Although I had booked my car in by telephone over a week before, there did not seem to be any record of this, although the car was serviced.

A very nice experience with no 'surprises'. Excellent empathy with customer needs demonstrated. Thanks again and will always be using this garage following this first service, repair and MOT visit. -(prior visit only for very minor reason)

Thoroughly satisfied by the service received - Courteous & helpful staff gave clear explanations and volunteered all information needed.

had to ask for the garage stamp to be put in service book. black marks on rear bumper that i had to clean off that were not there before taking it to the garage.

I have been using Maidstone Kia for many years now,I have a nearer Kia dealer but have been very satisfied with Maidstone Kia so I will still support them.

expensive first service as i bought two cars.

I am always very satisfied with customer service and work carried out to date on both of my vehicles.

I have used this garage for all my Kia vehicles for many years and would recomend them to anybody.You could not find better service anywhere.