Marshall Land Rover of Peterborough
Welcome to Marshall Land Rover of Peterborough
Marshalls was founded in 1909 and remains a family-owned business with over 60 dealerships across the country. Our aim is to develop life-long partnerships with our customers, so that we can help you with all your motoring needs and enable you to buy with confidence, Safe in the knowledge that you are dealing with a professional and friendly business. Call now to experience for yourself The Marshall Way...
- Email:
- Phone:
- 08433832691
- Web:
- www.marshallweb.co.uk
- Contact:
- Mr Guy Fitz-Gibbon
- 7 Mallory Rd
- Boongate
- Peterborough
- Cambridgeshire PE1 5AU
- 90%
- Customer satisfaction
- 87%
- Recommend to friends or family
- Total number of survey returns
- 287
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Mr A Glover Date of feedback 12/06/2013On my final arrival of my new car, the car complete and love it. The service lady on the day was great, along with amit in sales. All I await on info, is auto main beam dip distance. Best regards Rob Glover
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Mr R Kennedy Date of feedback 05/06/2013My appointment for annual service and MOT was made as a result of a phone call by a third party agency, I was unaware of this at the time of booking. However, I agreed a price and suitable date for the work to be carried out and the booking was arranged. Unfortunately, on arrival, the Service Assistant was totally unaware of my booking. NOT GOOD CUSTOMER SERVICE ...but I don't feel it was any fault of the service team as they did their best to accommodate me in the circumstances
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Mr Sleight Date of feedback 28/05/2013Excellent professional service with what seems to have been a vital repair, well identified, at a key moment. Thank you.
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Mr M Ramsay Date of feedback 26/05/2013Took three calls to get the vehicle booked in for the job!
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Mr J Gilbert Date of feedback 25/05/2013one end of the number plate retention broke and was fixed before I could finish my coffee
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Mr Yeo Date of feedback 23/05/2013yes make it cheaper
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Mr J Clary Date of feedback 23/05/2013Having had a service recently the fault was diagnosed and parts ordered and repaired within a week, our car was then returned in pristine condition
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Mr H Fordham Date of feedback 22/05/2013Grumpy service, work not completed. Despite a long waiting time
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Mrs L Purser Date of feedback 21/05/2013I was treated very well. The MOT and service were carried out as had been discussed and the nformation given to me afterwards was very helpful. The time taken and the cost were very good. I am very satisfied with the customer service given Lynda Purser
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Mr R McNish Date of feedback 20/05/2013When I ring your dedicated service desk numbers there is often no reply and the enquiry in not diverted to reception.
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Mrs L Gordon Date of feedback 17/05/2013Staff were excellent!
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Mr M Turner Date of feedback 17/05/2013As always first class customer service. Special thanks to Guy in the LR service department for dealing so promptly.
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Mr G Stygalls Date of feedback 14/05/2013Pleased that Saturday servicing was available
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Mr Blencowe Date of feedback 14/05/2013An associated fault developed immedidately after the agreed work had been completed and the vehicle returned to me. From then on I cannot fault the efforts, diligence and courtesy extended to me during the subsequent resolution of the problem.
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Mr M Ball Date of feedback 07/05/2013A better service than before, many thanks.
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Mr J Smith Date of feedback 03/05/2013The team in the service department are always polite and pleasant and a pleasure to do business with
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Mr B Roberts Date of feedback 02/05/2013Excellent service support and customer care as usual
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Mr G McMahon Date of feedback 29/04/2013Cannot add anything to an already marvellous team!
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Mr B Harper Date of feedback 28/04/2013The service was fine (if pricy at
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Mr G Cowley Date of feedback 22/04/2013The service checklist indicated this was a 32,000 mile service. At the previous service Marshalls informed me the Freelander is serviced every 15,000 miles. I pointed out to the service manager that the log book (and Landrover HQ) said it was 16,000. Marshalls Peterborough insisted the service interval is 15,000 because of this it would appear I have brought my car in to be serviced earlier than required. I need a definitive reply. What is the service interval for my car?
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Mr K P Woods Date of feedback 22/04/2013Great service as usual!
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Mr T Wright Date of feedback 21/04/2013Guy at Marshall Landrover Peterborough is as always a credit to the company, many at Marshalls could learn from his high regard to customer satisfaction and service. Tim Wright
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Mr J Cox Date of feedback 18/04/2013Service department would not return calls or even answer calls. It was not until I went into the dealership that I found out what was happening with my vehicle. I believe they need a seperate person to deal with calls and keep customers updated.
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Mrs M Ancill Date of feedback 12/04/2013Car was returned without the interior being cleaned, Marshall Jaguar offer this service, why doesn't Marshall Land Rover?
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Miss C Marshall Date of feedback 12/04/2013Amazing!
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Mr G Murray Date of feedback 30/03/2013No work needed. 3rd part MOT centre incorrectly diagnosed a problem resulting in MOT failure. Marshall clarified after inspection that work was not needed and advised the 3rd party MOT centre which subsequently passed the MOT.
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Mr R Burdock Date of feedback 26/03/2013very pleased with the service given. many thanks for ypur help
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Mr H Ike Date of feedback 17/03/2013Your preliminary outsourcing agent was not knowledgable enough to answer some of my initial questions and did not respond to my request for a quotation for my service. I also believe that a structured/timed transfer service at known times into Peterborough and back would be a better way than what appears to be a first come first serve arrangement currently in operation. Having said this I can not complain about the way I was taken into and out of town.
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Mr M Turner Date of feedback 10/03/2013The interaction with the service was excellent and although I did collected the car at short notice they went out of there way to clean the vehicle prior to me collecting it even though I said it was not a problem if it was not cleaned. Fantastic service why go anywhere else.
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Mrs S Wickes Date of feedback 10/03/2013After sales staff need more training in customer care . I felt under valued & felt the need to complain. Not a position a customer wishes to find them self in
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Mr G McMahon Date of feedback 09/03/2013Work carried out as promised and to my satisfaction.
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Miss C Marshall Date of feedback 09/03/2013Guy is always so helpful! He organised the repair of my Freelander 2 within hours of dropping it off. Superbly efficient! I just want to hug him. Xx
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Mr R Burdock Date of feedback 08/03/2013i was advised while the car was in marshalls work shop it needed new brake pads, i gave the ok to be fitted, when i collected the car they had not been fitted. a big safety issue. i am surpized uou can afford to turn this work away.
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Mr D Fenn Date of feedback 04/03/2013No comments other than 'the tyres were fitted as arranged, at the agreed price'. Perfect!
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Mr N Davison Date of feedback 26/02/2013It was weird to be charged over
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Mr J Roughley Date of feedback 22/02/2013Was very surprised to find my problem was fixed while I waited and the waiting area was very comfortable. The only enhancement I would suggest would be to let the customer have an estimate of how long the work will take and give them the option to leave and return. Overall very pleased.
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Mr A Mackenzie Date of feedback 19/02/2013Have to leave several messages before department ever calls back. Car is never cleaned properly Three times car has been in to fix same alarm fault. No update calls
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Mr R Ivell Date of feedback 17/02/2013James was very helpful on dealing with your care people over the charges for brake pipes.
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Mr K Butler Date of feedback 16/02/2013I think you should be a little bit more proactive with your Allegience Card Scheme. I was disappointed that I was charged for an MOT and a car wash. On the basis I use you to service my car annually the MOT should have been free (its been marked as a second service on my account?) and you've also charged me for a car wash which a) should have been free anyway (as part of Allegience) and b) I distinctly remember saying no to this offer when I booked it in. A car wash should be complimentary given
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Mrs Baughan Date of feedback 12/02/2013Didn't know had warranty Didnt call back Normally deal with James not a problem at all great service , he even call when he had no info to say my car was not forgotten . Car hadn't been clean inside the boot at all While my car was in having a service/MOT with you I got a call asking if I would like to book it iin for an Mot /service !!!! Not the sort of service that am used too from Marshalls.
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Miss C Marshall Date of feedback 11/02/2013Guy is always a pleasure to deal with.
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Mr D Gioe Date of feedback 10/02/2013I had to hound and pester the service department for return calls. I was advised that they are understaffed". A loaner car was not offered and a hire car was not offered either. Certainly this is no way to treat Range Rover customers."
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Mr M Turner Date of feedback 10/02/2013Good communications and very friendly service.They also provided feedback on the course of action to be taken should the problem reoccur. Keep up the good service please as this is just what I would expect from a Land Rover dealership.
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Mr C Micklefield Date of feedback 08/02/2013Customer advisor was courteous and very engaging, I was sad to learn that he is leaving your company as I have had a good rapport with him when dealing with my vehicle.
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Mr D Fenn Date of feedback 04/02/2013First class as usual. Cannot think of any improvements!
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Mr A Barnett Date of feedback 02/02/2013No, I was very pleased with the way in which the progress of the repair was advised to me .
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Mr R Lamb Date of feedback 02/02/2013Car was returned dirty. Was promised fuel as a good will gesture for returning the car with a door that wouldn't open, none was put in.
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Mr M Evans Date of feedback 02/02/2013Excellent
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Mr T Crookes Date of feedback 01/02/2013This was just an annual service which was completed satisfactorily and without any fuss.
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Mr R Milizia Date of feedback 28/01/2013yes i think i was satisfied with the work carried out on my disco, but the only thing i was dissatisfied with was i did not get a break down on the what work was carried out on my motor, i received nothing, it would be nice to have something for my records that specific work was carried out but nothing was given to me which i feel would be better for the bill payer.
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Mr M Smith Date of feedback 28/01/2013Problem still exists. Will be contacting today (28/01/13) to arrange what will the third visit for same problem
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Mr I Mason Date of feedback 28/01/2013James at Marshall's Landrover Peterborough was very healpful and done evrything he could to get me in for a full service and winter check. This was done and the car was washed outside, unfortunately it was not valeted as agreed. I would use James as a service Manager next time for my other landrover in the near future. Mr Mason, King's Lynn
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Mr T Hindmarch Date of feedback 28/01/2013Thank you for cleaning the car. That was a very nice surprise.
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Mr J Squire Date of feedback 28/01/2013very efficient, friendly and courteous.
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Mr L P Rooms Date of feedback 26/01/2013excellent friendly support
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Mrs J Birch Date of feedback 26/01/2013I was phoned 2 or 3 times to bring my car in for service in January. However, this was 2 months too early as it should have been March. I had only had it a year in March and to date have done less than 8000 miles. The car I had for the day while mine was in for service had very little fuel, I didn't mind getting some but would have been nice not to have to worry about it before I got to my work place and no water in the wash wipers on a day when the weather required me to use it often. I shouldn
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Mrs S Gregory Date of feedback 25/01/2013Service department (specifically James) was excellent which restored some faith in Land Rover following the very poor sales experience we endured. Who knows - we may even recommend Marshalls now.
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Mr P Fryatt Date of feedback 22/01/2013Freelancer was over for a battery check,service advisor was very helpful,with a very satisfactory result! many thanks
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Mr J Clary Date of feedback 20/01/2013The customer service displayed on this occassion was outstanding. Despite some initial confusion over collecting my car and in the first instance not needing a courtesey car. The service department arranged to send someone out to collect the car straight away and delivered a courtesey car for the day before delivering our car back in the afternoon.
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Mr G Sweeney Date of feedback 14/01/2013Rather annoyed at poor communications regarding collection of my vehicle prior to its annual service. Fortunately I saved the original voicemail message from James otherwise I was accused of causing this delay. Disappointing as sales team were excellent.Impression now tarnished by service department sadly .
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Mr M Younghusband Date of feedback 06/01/2013Courtesy cars should be clean
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Mr J Lawrence Date of feedback 03/01/2013My Landrover Discovery 3 was booked in for a 90,000 mile manufacturers service, only to find out after closer inspection that the air filter element had not been changed.This is a requirement of the 90,000 mile service. I now do not trust Marshall service department to properly look after a very expensive car. I will be taking this matter up with the Chief Executive or the Marshall group, BBC watchdog and Trading standards.
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Mr Freeman Date of feedback 23/12/2012yet again, superb service from James and the team. Many thanks.
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Mr L Scowen Date of feedback 21/12/2012yes i think you should look at providing a collection and delivery service
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Mr D Hall Date of feedback 17/12/2012Excellent professional service received.
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Mr Tanner Date of feedback 17/12/2012Spare part required took several weeks to arrive at dealers - not good enough.
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Mrs A Brown Date of feedback 13/12/2012James was really helpful as usual. However a bit disappointed that despite having bought my discovery from Marshall's in August, the fact that it needed a service just over 2 months later was completely ignored by the sales dept. Surely service should have either been carried out before selling it, or there should be some sort of deal on the service. I' m sure you will say this should have been covered off before buying the vehicle, but this issue combined with the really hard sell on Marshall's
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Mr J Smith Date of feedback 09/12/2012Competent and knowledgable workshop staff virtually knew the issue before vehicle had entered the workshop.
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Miss C Marshall Date of feedback 08/12/2012It's always a pleasure dealing with Guy. Nothing is too much trouble. He even washed my car. Thank you.
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Mrs R Szymborska Date of feedback 06/12/2012I had a complimentary winter health check - everything was fine with the car. The service as ever, was fantastic.
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Mrs C Fitchew Date of feedback 06/12/2012there was no contact with me regarding when my vehicle would be collected or returned. It was not washed after the work was completed. My advice look to the service department staff at Jaguar who are outstanding.
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Mr L Walker Date of feedback 04/12/2012Vehicle was taken back the next day with same problem. No vehicle Health check again. Vehicle wasn't cleaned
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Mr G Lane Date of feedback 02/12/2012The price was taking the mikey a bit,
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Dr M Davies Date of feedback 01/12/2012As booked through 3rd party no booking noted so no car available.
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Mr K Charter Date of feedback 01/12/2012The question on future work requirements is not applicable.
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Mr R Milizia Date of feedback 26/11/2012at last well done you are improving keep it up guys
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Mr R D Burns Date of feedback 22/11/2012I have used you for many years and have bought Toyota Landcruisers,a Jaguar and my Defender from yourselves and have always been delighted with your service.I arrived at 10 am as arranged and waited 1hour and 10 minutes just to get a lift into the city centre, I was informed my car would be ready around 4 pm but I had to wait until well gone 5pm. Having paid I was told my car was ready at the front of your building but then had to hang around for some 10 minutes in the weather. Normally you prov
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Mr L Walker Date of feedback 21/11/2012Clutch was broke after repair Was still oil on the exhaust pipe Oil coming out of axles on wheels Get told they will call in morning I phone 5-6 times on morning get called back at 3:30 No vehicle Health check given again or any paper work to say what been done or work carried out Started to question if the land rover is mine as they have had it more than me last 2 months Never willing to give courtesy car
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Miss C Marshall Date of feedback 19/11/2012Guy Fitz-Gibbon was exceptionally helpful.He is a credit to your department!
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Mrs R Richmond Date of feedback 17/11/2012My brand new car was taken in as I felt it had a problem with the shock absorber. When I collected it I was told the knocking was because they hadn't clicked the back seats in properly! The knocking continued. It was taken in again to have the shock absorber fixed and to fix the spoiler which was coming off. I left with my shock absorber not fixed as they didn't have the part. My back boot had a fixed spoiler but now had scratches over it, with an added coffee stain! I then had to call up after
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Mr D Fenn Date of feedback 17/11/2012Everything was carried out to my complete satisfaction. My thanks to the service staff in particular.
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Mr W Gee Date of feedback 16/11/2012There was a muddle in the booking by the third party booking agency, my verhicle was booked into the wrong dealership and I had to sort this out myself, no complaints at all about the serice I receive at Peterborough though, very good, has improved much over the last few years.
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Miss V Robinson Date of feedback 15/11/2012New staff
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Mrs P Wells Date of feedback 10/11/2012WELL DONE MARSHALL'S KEEP IT UP! KIND REGARDS JOHN WELLS.
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Mr Freeman Date of feedback 10/11/2012Yet again, a 1st class experience. Many thanks to all involved.
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Mr R Wood Date of feedback 05/11/2012The Freelander came in with a fault code reference traction. You cleared the fault codes, but within 1 mile of leaving Peterborough dealership fault reappeared, but due to other commitments could not return to garage. I suggest you contact me to arrange for somebody to pick our car up and leave a loan car to use. Rowland Wood Tel. 01832720282 / 07860429103
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Mr A Brown Date of feedback 02/11/2012Friendly, helpful and quick - very satisfied.
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Mrs D Hayler Date of feedback 29/10/2012First service, little disappointed with the internal cleaning of the car but external was very good.
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Mr C Orders Date of feedback 26/10/2012Our car was collected and returned to our home in order for an MOT to be carried out.....this was done in a very polite and efficient way. Many thanks for your outstanding service. Anne & Chris Orders
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Mr I Anderson Date of feedback 22/10/2012I had booked my service about four weeks in advance and also booked a loan car for the day. I arrived at 8.15am aware that messages had been left on my phone the day before to say that a car would now not be availed the following day! I went in anyway and in the end a car did become available and all was fine. The story may have been so very different as I had a days work ahead of me.
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Mr L Walker Date of feedback 18/10/2012Try booking in before warranty ran out. They couldn't fit me in on time for my warranty work so it didnt get done. Told them my self about fuel leak. first thing I did after picking truck up was fill up with fuel and still leaked lost about
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Mr M Eagle Date of feedback 09/10/2012All round good service
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Mr M Smith Date of feedback 06/10/2012Labour rates are far too high
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Mr M Wragg Date of feedback 05/10/2012Vehicle was due to be raedy at 3pm had to phone at 3,20 to see if it was ready, told service department was busy and they would ring me back. At 3.55 rang again to be told by receptionist she would take my name again and get service to ring me, I explained I had already done this. Seemed to me that the message did not reach service department. When I collected the vehicle it was still in the workshop and there seemed to be some confusion on where the keys were. Not a great experiance!!
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Mr D Vines Date of feedback 05/10/2012I was generally pleased with the service but was disappointed that my car had not been washed and cleaned afterwards as on past services it always had been.
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Mrs Gubb Date of feedback 04/10/2012Having booked the service many weeks before it was due I was disapointed that the arranged loan car was not available. I was offered an alternative date but declined. I understand that load cars are numbered. Having been offered a lift etc. the situation was solved by the kind offer of a sales person's car. This was offered by the sales person not requested.
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Mr K Jackson Date of feedback 04/10/2012Very happy with the high standard of service provided when i took my Range Rover in to have a spare wheel replaced.
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Mr A Barnett Date of feedback 01/10/2012Not at this time as I was satisfied with the service received.
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Mr C Abela Date of feedback 29/09/2012I'm afraid the work took twice as long and I wasn't told what had been done to the car. This was the complimentary 3 month check. I would have liked some form of paper confirming that this was carried out and what had been done.
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Mrs T Harrison Date of feedback 22/09/2012Great that you could come and pick up from me at work. Shame you didn't have the part needed so it has to go back to the garage next week too. Thankfully, you are going to pick it up again from me at work. Car was clean when returned and all within the time frame agreed.
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Mr B Grant Date of feedback 14/09/2012Booked online service. Filled in addition work required, 2 faults that needed repairing, but this information disappeared" resulting in Service Dept. not knowing of the work required prior to service appointment."
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Mr N Davison Date of feedback 13/09/2012Specifically requested the advisor to call my mobile when the car was ready for collection - he called my home number instead and left a vmail - no use as I was out. Arranged for the garage to pick me up from home at 15.00 to collect the car on completion - he didn't turn up to collect me until 15.45.
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Mr & Mrs A Campbell Date of feedback 13/09/2012Didn't receive any tyre or brake pad wear report, although two front tyres were c.2mm. All very pleasant though, but not as thorough as Marshall Jaguar.
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Mrs Baughan Date of feedback 10/09/2012AA recovery arrived within 15 mins excellent service AA guys were great very funny . James from Marshalls kept in touch to see how things were progressing while the AA were there James even offered to call the AA for me. Car was fix on time was updated by James also a very very dirty car came back very very clean so could not of been happier .
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Mr S Ward Date of feedback 10/09/2012Whenever I visit for a service you always seem to advise about worn brake discs. Not sure they always need replacing. Other than that service very good.
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Mr A Brown Date of feedback 10/09/2012It was an annual service - and the service was very good.
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Dr J Savory Date of feedback 09/09/2012The car was in for service, mot and recall. I was not told the outcome of the recall but presume there was not a problem
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Mr G Cowley Date of feedback 06/09/20121 a part required and known about for 2 weeks prior to the service was not available. 2 I remain concerned about the service interval for my vehicle. The service dept insist it is 15000 miles but the service handbook says 16000 (Freelander 2011). I would like this clarifying in writing please.
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Mr S Jagger Date of feedback 30/08/2012On initial contact one gets the feeling that the customer must fit in with Marshall's time frame. Would appreciate more consideration at this stage.
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Mr R Conway Date of feedback 27/08/2012Great service from Marshalls Peterborough. I purchased a second car which had 2 minor faults within the first few days. When I reported these, the service desk arranged a time to fix them at my convenience and the work was done promptly . I am very happy with the level of service and the whole buying experience - and this is from someone who does not like buying cars!! I highly recommend Marshalls.
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Mr T Butson Date of feedback 26/08/2012The only real query I have is that after less than a month after having a free visual check on my car before driving through France, it failed the MOT because of corroded brake pipes. Surely the brake pipes could not have corroded in such a short time, or is the visual check not as thorough as I thought it would be?
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Mr N Perera Date of feedback 25/08/2012I found the Marshall Peterborough Team which include James from the Service Department highly professional on their approach, greatly knowledgeable on the field and genuinely caring standard of service.
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Mr D Bradford Date of feedback 23/08/2012The service plan that I was offered would have cost
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Mr A Barnett Date of feedback 23/08/2012I WAS VERY SATISFIED WITH THE SERVICE i RECEIVED.
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Dr J Weeks Date of feedback 17/08/2012poorly, grossly incompetent at every level. Deeply dissatisfied with every aspect of the work.
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Mrs C Lee Date of feedback 17/08/2012A genleman named James (I didn't catch his surname) was extremely helpful and friendly. He sorted everything for me with no hiccups at all. Thank you very much indeed :)
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Mr A Broughton Date of feedback 12/08/2012Very good and professional service
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Mrs C Kime Date of feedback 10/08/2012No problem at all with the way the service team deal with car but the cost of an annual service is very expensive so is the reason would not recommend. Your reception staff are excellent and it is a shame you cost yourselves out of the servicing market.
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Mr & Mrs D G Padley Date of feedback 06/08/2012Emergency repair fixed promptly. Curtesy car delivered to home and appreciated.
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Mr D Parry Date of feedback 06/08/2012unfortunatly the first repair didn't cure the problem but the second one did. two different people told me differing times, very confusing !!
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Mr A Mackenzie Date of feedback 06/08/2012Valet was. Or very thorough. Backs of seats wre not even wiped down with a cloth, just missed them.
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Mr W Gee Date of feedback 29/07/2012Very good service as usuall
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Mr R King Date of feedback 28/07/2012Very polite , service manager was excellent
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Mr M Shaw Date of feedback 28/07/2012On going fault with knocking from the steering, was charged for work, told the fault had been sorted but next day the fault was still there. Service dept said they dont know what the fault is. I said I had vehicle booked into the garage where the car came from for them to sort as they had no idea what to do next. service dept said to let them sort it and jokingly said dont bring it back. all joking aside they dont want the car back...NOT Good service! espically as im looking to change the car an
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Mr C Sanders Date of feedback 26/07/2012Appreciated phone call to say car woul bee ready in 30 minutes so we walked back just at the right time
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Mr C Easeman Date of feedback 24/07/2012Jo and John are a complete asset to Marshall Volvo. I receive great, friendly service everytime I talk to them.
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Mrs C Myland Date of feedback 23/07/2012I have been greatly impressed with the high levels of service from Marshall Volvo Peterborough from when I was sold the car 3 weeks ago by Sarah Smith to sorting out quickly the alarm problem. This has changed my initial perceptions of dealing with Marshall.
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Mr T Johnson Date of feedback 23/07/2012Guy, always a pleasure!
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Mr S Bowater Date of feedback 23/07/2012I found the service was perfect. much better than ford or vauxall.
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Mr Williams Date of feedback 19/07/2012Absolutely brilliant service.
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Mrs J Seymour Date of feedback 19/07/2012Very good service overall, The waiting area is very poor, No news papers, No current info on L/R, TV very loud. If you have to wait a long time, This is not the place to spend it.
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Mr J Thorpe Date of feedback 16/07/2012My vehicle is 3 months old & has a misfire. I was asked to bring the car in for a roadtest on 9th July which I did (66 mile round trip) & the technician who drove it said there was definately something wrong so I booked it in for 11th July & left it there for the day (another 66 mile round trip), also mentioning that there was a vibration when it was idling. James called at about 4pm to ask if they could keep the vehicle overnight to which I agreed as long as a loan car was available, he agreed
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Mr D Phillips Date of feedback 15/07/2012Outstanding as ever......
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Mr T Butson Date of feedback 14/07/2012A safety check was carried out prior to our holidays, a problem with a leaking radiator box was found and fixed the next day! good service, thank you.
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Mr R Rush Date of feedback 07/07/2012My vehicle was not fixed the first time because it is a left-hand drive and parts were not readily available within the UK. I was satisfied with the service department. Both Mr. John Wadsworth and Mr. Keith Simpson were exceptional and catered to our needs.
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Mrs P Wells Date of feedback 07/07/2012Many thanks an excellent job!
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Mr S Bone Date of feedback 05/07/2012The service advisers are always friendly and effective and are a credit to the business. The issues with the vehicle were exacerbated by severe delays with Land Rover delivering the parts which took over 6 months. I still have a fault with the vehicle which has been acknowledged but has been difficult to trace, so have been advised to keep going until it gets worse, which it has been doing for some months. I'll be glad when it is finally sourced and fixed.
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Mr S Beard Date of feedback 02/07/2012Range Rover in for a service & took 2 days when only booked for 1 day.
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Mr J McLelland Date of feedback 28/06/2012JAMES FIRST CLASS.
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Mr Bailey Date of feedback 28/06/2012Fantastic customer service...
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Mr G Fitz-Gibbon Date of feedback 28/06/2012Always a pleasure!!
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Mr J Larson Date of feedback 25/06/2012Yes disapointed that my LandRover was not cleaned after the high cost service.
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Mrs S Northcott Date of feedback 22/06/2012JO HANDLED THE SERVICE AND REPAIR EFFICIENTLY AND SARAH KINDLY LENT ME HER CAR AS MY PLANNED PICK UP DID NOT HAPPEN AND ALL UNDER WARRANTY - BRILLIANT ! THANKS
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Mr G Mayer Date of feedback 21/06/2012The help I was given by Guy and Karl to understand the problem my Freelander had with its differential was excellent.
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Mr C Kostyrka Date of feedback 21/06/2012Don't tell lies to customers about non existent defects in order to boost revenues by unrealistic amounts.
Payment Options
Opening Hours
| Monday | 8:00-18:00 |
|---|---|
| Tuesday | 8:00-18:00 |
| Wednesday | 8:00-18:00 |
| Thursday | 8:00-18:00 |
| Friday | 8:00-18:00 |
| Saturday | 8:00-17:30 |
| Sunday | 10:00-16:30 |
