Marshall Toyota of Kings Lynn
Marshall Toyota King's Lynn - we are situated along Scania Way on the Hardwick Industrial Estate.
A friendly team of long serving staff members, whose aim is make your visit a comfortable and enjoyable one.
We can provide information on Marshall Toyota Service Plans - an easy way to spread your servicing costs monthly.
Fixed Price Servicing from £99 (inc vat)
Batteries fitted from £70; Brake Pads fitted from £90; Brake Discs & Pads fitted from £195 and Front Wipers fitted from £20 (inc vat) - Genuine Toyota Parts with full 12 monthy warranty.
Please call us for more information.
- Email:
- Phone:
- 08433831104
- Web:
- www.marshallweb.co.uk
- Contact:
- Ms Sharon Camp
- Marshall House
- Scania Way
- Kings Lynn
- Norfolk PE30 4JH
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Current offers
Free Visual Safety Report - worth £19.99 Hurry, book an appointment!
- 97%
- Customer satisfaction
- 97%
- Recommend to friends or family
- Total number of survey returns
- 211
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Mr B Charlesworth Date of feedback 19/05/2013Efficient, cheerful and friendly reception, Responsive to needs. Work carried out well within time specified. Clear explanations given. Very pleased with whole experience.
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Dr M Asif Date of feedback 17/05/2013Thanks for being so helpful and explaining the improvements needed in my vehicle.
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Mr KJ Revels Date of feedback 13/05/2013PRICES FOR WORK TO HIGH WILL GO ELSE WHERE
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Mr S King Date of feedback 05/05/2013Car received annual service Dropped home after leaving car at garage, received telephone call when service finished and picked up
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Mr C Currie Date of feedback 02/05/2013As this visit was for a recall and meant that I was involved in a 50 mile round trip incurring costs and time it is a pity Toyota did not offer any form of recompense even just a car wash would have been nice
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Mrs J Callison Date of feedback 30/04/2013Excellent service as always. Reception staff polite and helpful.
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Mrs J Ellis Date of feedback 23/04/2013As always all done to very high standard and personnel could not be nicer and more helpful Jane Ellis
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Mrs V Shepherd-Rose Date of feedback 20/04/2013My car was in for a routine service, therefore question one is N/A. Very satisfied with the service I received.
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Mr AJ Balmforth Date of feedback 16/04/2013Excellent well mannered service
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Mr D Gatewood Date of feedback 14/04/2013Excellent as always! I brought a friend, a Peugeot owner along and he couldn't believe how friendly attentive and informed the Toyota ladies were at the reception and service counters. Apparently Duff Morgan staff do not treat their customers the same and he is seriously considering a change, trying to convince him on a Prius. Keep up the customer relations and together with the cars reliability you have a winning combination.
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Mr T Owen Date of feedback 12/04/2013Great service, especially from Claire, who went to great lengths to assist me with claiming some of the repair costs against a third party warranty provider.
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Mr R Rose Date of feedback 30/03/2013my car was in for first service, my wife's was for third service and MOT in both cases we were kept fully informed, and were very satisfied with all aspects of our visit, a well done to all staff concerned.
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Mr B Ferguson Date of feedback 29/03/2013The problem required, after an initial attempt to fix it, the replacement of a unit in the dash board. The problem has now been fixed re the absence of illuminated turning arrow...but they failed to set the clock to the correct time. I would have expected that small step to have been taken. I also didn't realise I had to take my service manual in..now I have another journey. In some ways I am nit picking but if you want to deliver the very best of service, I have to tell you. Overall I guess it'
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Mrs Dilley Date of feedback 17/03/2013Having recently moved from Stockport to Sutton St James. This was our first visit, we requested a Health & Safety check before travelling over to Stockport to visit friends. We are more than satisfied with your service, job done before time estimated, politeness of your staff and general friendly atmosphire. We will be visiting again as and when, for MOT, Service etc. We have been under the care of Toyota Garages since buying our first Toyota Corolla 'Hatchback' in 1986.
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Miss V Fincham Date of feedback 12/03/2013The receptionist was extremely helpful, friendly and welcoming. She explained everything clearly to me and was very efficient in her duties. The reason no future work requiremtns were mentioned is because my car is only 1 year old and has done less than 4000 miles, so does not require anything at present.
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Mr A Feary Date of feedback 12/03/2013very pleased with the service and was kept well informed.
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Mr R Meek Date of feedback 09/03/2013I had asked for the rear washer to be fixed...and maybe due to a misunderstanding..they only checked the front washers...but this was the only blip...otherwise they did wonderfully well...Claie Hutton exceptionally kind getting the car ready ahead of time knowing I was in a hurry.
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Mr D Knapp Date of feedback 01/03/2013m plumb was excellent
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Mr M Scarlett Date of feedback 01/03/2013awsome
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Mr CW Donaldson Date of feedback 09/02/2013Expert customer service and always kept informed
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Mrs R Moss Date of feedback 01/02/2013Very pleasant and friendly staff. Car in for a service only.
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Mrs J Potter Date of feedback 01/02/2013My car was in for 1st service and I was really impressed by service department who were very helpful, friendly and professional. Thank you
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Mr S King Date of feedback 18/01/2013Free winter check & Spruce and Shine, and the replacement of a bolt due to 'call back'
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Mrs J Cuthbert Date of feedback 17/01/2013Perfect as always
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Mrs Mellor Date of feedback 15/01/2013The initial appointment was made on the telephone with an external booking agency. When I had a further query & asked for Andy no one seemed to know who he was - it was only when Clare came on the phone that she explained.
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Mr P Wilkinson Date of feedback 10/01/2013Excellent service as always. The reception staff are very friendly professional and make you feel valued. The taxi service into town is always a lovely touch and the drivers are always friendly.
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Mr M Thompson Date of feedback 10/01/2013Since I remained on the premises whilst the service was carried out it would have been nice to have received a periodic progress report verbally.
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Mr T Collins Date of feedback 09/01/2013The regular scheduled service was carried out in a satisfactory manner, but I took the opportunity to address an on-going problem with the noisy brakes on my Auris. It is a long story and I haven't the time or, frankly, the will to communicate it here. If, however, you would like to give me a ring, I will relate the details to you. I would like to stress that all the individuals I have spoken to have remained polite and even friendly, it is the result and time taken in trying to communicate my p
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Mr J Thomson Date of feedback 07/01/2013As always, Claire deserves a special mention for her friendly and efficient customer skills. She takes time to explain everything and ensure you are happy with work done and also allows time should you have any concerns or questions. She is a credit to Marshall Toyota.
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Mr D Ward Date of feedback 06/01/2013As always the work was carried out in a very professional manner I was very satisfied
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Mrs F Cook Date of feedback 30/12/2012As always, the service was flawless and I was made to feel valued at every turn. I will never want to take my car elsewhere, and when the poor old thing (the car!) finally gives up the ghost, Marshall will have our custom. As an aside, over the years I've seen Marshall service desk deal with other customers while I waited for my car. The elderly like every customer always were dealt with especially thoughtfully and with an eye to saving money. Impressive.
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Mr G Wellings Date of feedback 15/12/2012As courteous and pleasant as always.
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Mr J Pickles Date of feedback 08/12/2012Completely satisfactory.
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Mr M Norman Date of feedback 07/12/2012Service Advisor kept disappearing for long periods without explanation Car was kept in for a day longer Courtesy car had not been cleaned inside, it was full of empty food wrappers and packaging
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Mr AW Milne Date of feedback 02/12/2012My appointment was handled quick and efficiently,Thank you
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Mrs P Abbiss Date of feedback 30/11/2012Work not completed on time as spare parts not available. Service completed next day.
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Ms S Lawson-Ince Date of feedback 26/11/2012Claire on the desk is always very friendly and efficient.
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Miss J Allen Date of feedback 19/11/2012Took vehicle in for two safety recalls and replacement of wiper blades. Good customer service, could just do with decent WiFi in the waiting area so customers can work whilst they wait.
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Mrs C Westron Date of feedback 13/11/2012yes it would be good if the work carried out was done in the time specified
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Mr G Hiles Date of feedback 12/11/2012As efficient as always.
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Mr D Taylor Date of feedback 09/11/2012Everyone was very efficient and helpful especially Claire
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Mr I Bubbear Date of feedback 09/11/2012the staff are very effecent
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Mrs J Mills Date of feedback 02/11/2012When I rang to organize the service I was told that I could drop off my car at 08.00hrs but when they left a message confirming the details they said that I couldn't drop off my car until 08.30hrs. I have to be at work at 08.30. Eventually i was able to drop the car off the night before but bit annoyed about the mix up.
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Mrs BG Dean Date of feedback 19/10/2012no need to improve
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Mrs A Turner Date of feedback 17/10/2012Great, cheerful and polite service - as usual!
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Mr M Martin Date of feedback 14/10/2012Very helpful and courteous
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Mrs H Garrod Date of feedback 08/10/2012All marshalls staff were extremly helpfull and were very kind to my toddler whilst we waited
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Mr D Crockett Date of feedback 07/10/2012It took over 2hours to carry out a M O T and a spuce & shine. I picked up a brochure regarding loyal customers able to receive 10% off service parts etc.I asked how long it had been running and no one could help me.Also after the M O T I was told that my front brake pads were 50% worn. I found that strange as in January 2012 new pads were fitted.When I mentioned this I was told it was only a visual check I also spoke to the Manager, about my complaints one he did not no about the loyalty brochur
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Dr D Woodgate Date of feedback 07/10/2012In for routine service only. I am completely satisfied with the service given
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Mr G Machin Date of feedback 04/10/2012After putting my case to yourselves(warranty Claim) I have to praise your staff especially The sales Manager who was most helpful and polite Even after a Mis-understanding she in my mind Is very good at her job and has changed my mind about the Marshall group as a whole ...very well done!!
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Mr Ivor Davies Date of feedback 01/10/2012peace of mind for another year
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Mr DV Camfield Date of feedback 30/09/2012I only had a service which was carried out completely to my satisfaction. Your staff are, and always have been, first class. Many thanks.
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Ms J Merralls Date of feedback 29/09/2012Marshall Satisfied.....as always!
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Ms H Zagorska Date of feedback 27/09/2012Marvellous customer service as usual.
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Mrs L Underhill Date of feedback 24/09/2012I am completely satisfied with the service I received.
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Mrs J Kerby Date of feedback 24/09/2012When I phoned you to book my car for a mechanic to check, I wasn't told that this would take up to 1 hour. It would have been helpfull if I'd known this in advance.
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Mr C Conway Date of feedback 23/09/2012I was advised that brakes felt spongy and that there wld be a check on fluid levels I don't know the result of that test, but at any rate the brakes feel worse now than before it went in for the servce and it is supposed to be the other way around.
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Ms C Clarke Date of feedback 23/09/2012Clare was most helpful, kept me informed all the way and explained everything clearly.
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Mrs W Hague Date of feedback 18/09/2012Clair was extremely helpful in trying to sort an administrative problem with MCA. On further investigation, it transpired EMaC had been writing to our old address No 12 Boadicea Court rather than No15, despite notification of chnage of address. No 12 is unoccupied. Had it not been for our local delivery office we would have not been able to sort out a problem with a direct debit.
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Mr AP Davis Date of feedback 17/09/2012Very efficient, Service Manager gave a quote for work to be done and was spot on. Very happy
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Mrs H Briggs Date of feedback 10/09/2012Brilliant service very helpful.
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Mrs S Rimington Date of feedback 09/09/2012Service was excellent
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Mr S King Date of feedback 08/09/2012Only a Spruce & Shine" plus a car inspection
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Mr R Fayers Date of feedback 28/08/2012The service reception was very informative and helpfull. Regards Bob Fayers
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Mrs T Thomas Date of feedback 26/08/2012Always very helpful & polite, lovely staff.
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Mr O Knott Date of feedback 24/08/2012The service I had done on my RAV 4 was quicker than I expected I was very please with the service and the time taken to ex-plane the details to me.Clare Hutton was very helpful 10/10
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Mrs H Crisp Date of feedback 23/08/2012Vehicle showing the EML on. The diagnostic showed code for air flow sensor but was told I required a new ECU. Speaking to a workshop controller at another Toyota dealership and was told this was rubbish and suggested I returned the vehicle. This I done and another diagnostic check was made with the same code appearing, but after further checks was told that a replacement airflow sensor would do the trick at a fraction of the cost. The job was undertaken and am satisfied with the result but dissa
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Mr AJ Balmforth Date of feedback 17/08/2012Can not fault your service in the slightest
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Mrs S Darkins Date of feedback 14/08/2012My vechicle is new,the problem was manufactures fault. To rectify the problem it took 3visits to Marshalls, 2 hours waiting in the service lounge. The second visit it appeared that the mechanic was unaware what the problem was and I had to point out that it was still not rectified. I paid
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Mr D Gatewood Date of feedback 12/08/2012Only had MOT performed but pleased with efficiency of customer contact staff, Top notch"."
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Mrs P Denniss Date of feedback 11/08/2012excellent service as always
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Mr P Burdick Date of feedback 10/08/2012mot and annual service only . As always I was treated with the best care and attention, your staff are great. Can't praise them enough. Thank you.
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Mrs J Boulton Date of feedback 09/08/2012Another sraightforward service and I cannot fault the efficiency of all staff involved
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Mr D Sidell Date of feedback 07/08/2012good service as always.will b booking in again for next year.
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Mr C Reynolds Date of feedback 06/08/2012A very pleasant experience,thanks
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Mr AJ Balmforth Date of feedback 03/08/2012never any problems with your service
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Mrs H Mellor Date of feedback 03/08/2012I would recommend the service department for the work done but not the price charged which I thought was expensive for a simple, quick replacement job.
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Mr GS Sehmi Date of feedback 31/07/2012I paid extra for a polish and interior clean, and this was not done to a high standard. I sent an email to the email address I was supplied, and I did not get a reply regarding this. Everything else was good.
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Mr M Thompson Date of feedback 30/07/2012Part ordered in was not exactly right, so short delay until this was replaced, but otherwise excellent, as usual.
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Miss J Clarke Date of feedback 28/07/2012caring,polite,efficient.
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Mr L Spencer Date of feedback 27/07/2012Vehicle brought in 'en spec' for a quick diagnosis. Was requested to book an appointment for a fuller diagnostic check which has now found the problem and have rebooked for tomorrow to get the required part replaced
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Mr JD Fountain Date of feedback 24/07/2012Engineer and salesman deal't with our problem expertly.
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Mr G Wellings Date of feedback 23/07/2012Staff always very pleasant and friendly - have had absolutely no issues with servicing carried out to date.
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Mr HC Fowler Date of feedback 17/07/2012very good service and very polite.
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Mr D Burrows Date of feedback 16/07/2012no as its the best.well done...........
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Mr J Pickles Date of feedback 13/07/2012Completely satisfied with everything....though you might want to invest in a new television!!
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Mr A Hing Date of feedback 11/07/2012clare and the team are really lovely and very helpful
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Mr & Mrs Gosling Date of feedback 08/07/2012Very good customer service. Sharon, was very helpful.
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Mr D Brown Date of feedback 04/07/2012Your staff and service were excellent. My servicing was done within the time frame given and I was very pleased with the 'Spruce and Shine', on previous occasions they did not clean the boot area, but this time it was perfect. Thank you.
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Mr B Knights Date of feedback 04/07/2012As you can see we were happy with the service department, apart from having a disagreement with the service manageress regarding the vehicles service record book, which has yet to be resolved. We found this lady very dominant, she was only prepared to listen to her own point of view and not to ours, and we found her parting comment enjoy the rest of your day" quite insulting as it was said in front of numerous other customers who were waiting behind us."
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Mrs EA Bird Date of feedback 03/07/2012Sharon Camp was lovely !!
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Mr M Sanctuary Date of feedback 03/07/2012always very helpful and obliging!
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Mr R Cartmill Date of feedback 03/07/2012Everyone was very attentive to ensure that my car was put in good order at its annual service; and showed concern that I was a contented customer.
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Mr S Marsden Date of feedback 02/07/2012It would have been good to have been advised from the outset how long the work would take. I understand that the mechanic working on my car was called several times to help a mate working on another car with a job requiring more than one pair of hands. I understand that this can sometimes be the case; but it would have been good to have been appraised of the fact that my waiting time would not be two but FOUR hours as a consequence.
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Mr D Buckland Date of feedback 23/06/2012I felt sad to have to raise my problem at all but once taken on board it was very well addressed by all concerned.
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Mrs J Beames Date of feedback 22/06/2012I never have any complaints!! It is so nice to know rhat you can collect my car for service and evryone is so kind.It takes the worry out of being alone! Thankyou.
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Mrs L Vanstone Date of feedback 19/06/2012Friendly efficient staff, but please do not make Toyota service plan's so expensive.
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Mr M Johnson Date of feedback 17/06/2012My only criticism is that the previous time my car was worked on I was not happy and had a big complaint with 2 of your staff. Surprise surprise for the first time in 4 years I wasn't asked to fill in a feedback questionnaire. If you want to really improve I suggest you stop cherry picking those you are going to survey.
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Mrs F Cook Date of feedback 17/06/2012As always, top marks.
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Mr J B Garbutt Date of feedback 16/06/2012The hot chocolate was excellent.
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Mr K Beale Date of feedback 15/06/2012The service dept at KL Marshalls are superb. Cant beat them
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Mrs A Doubleday Date of feedback 15/06/2012It was useful to be given dates of when a service would next be required & when the MOT would be due. Also the free car wash was much appreciated.
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Mr T Williams Date of feedback 11/06/2012Excellent Service as always from the team at Marshalls Kings Lynn Thank you
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Mr C Green Date of feedback 04/06/2012I was quite concerned to be told my six year old Yaris has serious corrosion on the front discs and the cost of replacement was
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Miss P Deacon Date of feedback 03/06/2012Car was taken in for a health check therefore no work was done on it.
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Mr DJ Allingham Date of feedback 25/05/2012My car was in for a free service which was carried out as promptly as could be. The lady in the service department was very helpful on the phone and the gentleman who picked up and delivered my car was charming. The only thing which was wrong with the car was that the CD player was stuck - it isn't now! Many thanks - it is a pleaure to deal with your people and I love my car! Mrs Allingham
Payment Options
Opening Hours
| Monday | 8:00-18:00 |
|---|---|
| Tuesday | 8:00-18:00 |
| Wednesday | 8:00-18:00 |
| Thursday | 8:00-18:00 |
| Friday | 8:00-18:00 |
| Saturday | 8:30-13:00 |
| Sunday |
