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Quay Garage Ltd

Quay Garage Ltd (Mercedes-Benz Specialist) is owned locally by Ian Woollacott, originally based in Braunton on Velator Quay he took the Quay from Velator Quay to form Quay Garage Ltd, after a couple of years it was clear he was outgrowing the site and moved to the current vehicle sales site on the Exeter Road in Braunton, Ian quickly established himself within the area for providing a high quality of service to all his customers, as the business grew His wife Penny and eldest daughter Hannah joined Ian to assist in the growth of the business, we expanded to our current site in Barnstaple to accommodate our growing customer base, our car sales centre still operate from Braunton selling our range of Mercedes-Benz vehicle with Penny and Hannah having key roles within the sales and valeting side of the business, with the newly added workshop facility in Braunton we can assist more with our Braunton customers.

At Quay Garage we are focused on customer service,Nic Brayley mimi joined the company to head the team (Dan and Mike) in 2010, since then we have been working hard to create a better customer experience and overall achieving a higher, consistent customer satisfaction record.

With specialist services in Mercedes-Benz we bring the same skills and standards to each and every vehicle we see giving our customers the best possible experience as you would expect from a local independent company.

All of the team take pride in the work they do and are very proud to be part of the company with its outstanding reputation gained over the years.

We are a Unipart Car Care Centre for Barnstaple (the only Unipart Car Care Centre within 35 miles to achieve 100 % customer satisfaction), this allows us to offer a nationwide guarantee on the Unipart parts and labour we fit anywhere in the UK, backed by Unipart UK, this also applies to new vehicles without invalidating the manufacturer's warranty.

We cater for all makes and models from the daily run around to the weekend Aston Martin, you can trust Quay Garage Ltd with your pride and joy!

As a member of the 1link programme, we can also maintain your company fleet vehicle(s) for you whilst you are at work or attending meetings, please call for more details.

With the festive season upon us our free car park will be essential for any shopping as we are only a 5 minute walk from the town centre and if you have lots of shopping our staff will be happy to collect and store your shopping whilst you continue.

A free collection and delivery service within the local area is sometimes preferred or we can offer a while you wait service instead.

Our workshop lead/booking in time is very short so you do not have to wait weeks for repairs to be carried out, plus in the event of a breakdown we aim to diagnose the fault within an hour of arrival and provide a cost to repair the vehicle within that time.

Please visit www.quaygarage.co.uk for car sales.

As spring is upon us and summer is looming, why not have an air conditioning service and system clean carried out before it gets hot! Modern air conditioning will still assist in the winter to de-mist the windows quickly so why not have the air conditioning system serviced and recharged today!!


We offer and deliver the best possible experience you would expect from a modern After Sales Centre with a local touch!

Should you require any help or advice please feel free to contact us, we are here and happy to help...

Quay Garage Ltd

  • Email:
  • Phone:
  • 08433 834549
  • Web:
  • www.quaygarage.co.uk
  • Contact:
  • Mr Nic Brayley
  • Barbican Trading Estate
  • Barnstaple
  • Devon EX32 9HE
Motor Codes subscriber #6097
  • 100%
  • Customer satisfaction
  • 100%
  • Recommend to friends or family
  • Total number of survey returns
  • 22

RAC Inspection - 100

Inspected
100%
14/01/2013

See RAC Report

  • Miss Lynda Rowland Date of feedback 11/05/2013
    Report to moderator
    Great local garage where they take time to explain what needs doing and why which is why I am happy to return each year
  • Dawn Jackson Date of feedback 10/05/2013
    Report to moderator
    Really good garage - Nick provides excellent customer service!
  • Mr Terry Paget Date of feedback 11/04/2013
    Report to moderator
    small but reliable garage that look after 3 vehicles for me. They try very hard to find the least expensive option without cutting corners. Trusted service provider.
  • mr clive jones Date of feedback 18/02/2013
    Report to moderator
    good, honest professional garage business. Reasonable cost for excellent service
  • Mrs Ginny Bellew Date of feedback 02/01/2013
    Report to moderator
    Myself and my husband would certainly recommend this garage to another person, family and friends. They were extremely polite and answered all questions that we asked very quickly and in terms that we could understand.
  • Mrs Janet Smith Date of feedback 18/12/2012
    Report to moderator
    We are always pleased to be kept informed of any work that needs to be carried out. Any repairs required are always completed very quickly with excellent customer service. Would recommend this garage.
  • Mr Daniel Clarke Date of feedback 13/10/2012
    Report to moderator
    Friendly and helpful staff, would us again.
  • Nr Matt Owen Date of feedback 31/08/2012
    Report to moderator
    Very efficient an helpful Able to sort my car immediately.
  • MRS CHRISTINA SCREECH Date of feedback 30/08/2012
    Report to moderator
    I was very impressed with the ease of booking, clear communication of all aspects of the work undertaken and the quality of work in the agreed timescale.
  • Mrs Jacqueline Schofield Date of feedback 21/08/2012
    Report to moderator
    I have used Quay Garage for a number of years now and have always found them to be absolutely brilliant. They have on several occasions helped me out of a difficult situations with my car. Their staff are friendly and have always been exceptionally helpful
  • miss clare leworthy Date of feedback 20/07/2012
    Report to moderator
    i couldnt of asked for more,were very helpfull in every way. even assisted with pick up and drop offs. being a female i dont understand all car stuff but everything was explained clearly. very pleased.
  • MR ROBERT VAN-HUYSSE Date of feedback 31/05/2012
    Report to moderator
    Very pleased as usual!
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Payment Options

  • Visa
  • Delta
  • Visa Electron
  • MasterCard
  • Maestro
  • Solo

Opening Hours

Monday8:30-17:30
Tuesday8:30-17:30
Wednesday8:30-17:30
Thursday8:30-17:30
Friday8:30-17:30
Saturday
Sunday

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