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Renault Liverpool

Our passionate sales team, combined with the skills of our trained technicians, ensure that an expert service is provided for all our customers in every aspect of their experience. Being an approved Renault dealer, we also hold a wide variety of quality used Renault vehicles, which are readily available to test-drive. If you would like to discuss your vehicle requirements with one of our experts, please give us a call on the number below.

Renault Liverpool - Renault

  • Email:
  • Phone:
  • 0151 552 8071 *
  • Web:
  • Contact:
  • Mr Chris Weinling
  • Sefton Street
  • Liverpool
  • Merseyside L8 6PZ
Motor Codes subscriber #4011
  • 92%
  • Overall Experience
  • 94%
  • Recommend to friends or family
  • Total number of survey returns
  • 156
Score:
90% CHECKED
17.10.13
  • Date of feedback 28/05/2015
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    Great service
  • Date of feedback 28/05/2015
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    It was a clear smooth transition, the mechanic explained every issue that I had and how it would be rectified.
  • Date of feedback 27/05/2015
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    I would recommend Renault Liverpool because they staff there had a good knowledge and were polite and helpful.
  • Date of feedback 27/05/2015
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    No Additional Comments
  • Date of feedback 27/05/2015
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    Excellent service all ro
  • Date of feedback 27/05/2015
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    Based on this last experience I would state definitely however on the occasion before this where the Turbo failed I had to contact Renault head office to progress the car repair and sort a courtesy car. All worked well in the end and for the visit this time however and the staff were VERY helpful
  • Date of feedback 22/05/2015
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    You were really good!
  • Date of feedback 22/05/2015
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    Never had a problem with any of my cars put in there for a service.
  • Date of feedback 22/05/2015
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    Honest reliable and trust worthy
  • Date of feedback 22/05/2015
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    The staff where very friendly and effi
  • Date of feedback 22/05/2015
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    Convenient and great
  • Date of feedback 22/05/2015
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    THe young lady on reception was very pleasant and helpful. She said that the service would be approx. 3 hours and provided a taxi to take me into city centre. My car was ready for me to collect at the time stated and was washed before I left. All the necessary paperwork was updated .
  • Date of feedback 22/05/2015
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    Excellent service an polite staff
  • Date of feedback 21/05/2015
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    Friendly staff, who were informative regarding waiting time etc - job was done in very good time and the car was c
  • Date of feedback 21/05/2015
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    Friendly helpful service, Jenna is very knowledgeable
  • Date of feedback 21/05/2015
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    I can only speak as a Motability customer so technically do not 'pay' for services given. However, I have used Renault for many years and generally have been very satisfied with the customer service given. In particular the ladies who work on the Service desks are very helpful and give great assistance where required, which is really appreciated when you have mobility issues.
  • Date of feedback 21/05/2015
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    Always found service friendly prompt and efficient
  • Date of feedback 21/05/2015
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    Great communication
  • Date of feedback 21/05/2015
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    Arrangments and Service First class,
  • Date of feedback 20/05/2015
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    Helpful polite staff, make u feel valued customer really high class service very impressed !
  • Date of feedback 20/05/2015
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    Staff are helpful and friendly and the work is carried out to a high standard
  • Date of feedback 20/05/2015
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    Service was efficient and courteous
  • Date of feedback 20/05/2015
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    Was told car had had a courtesy car wash , but it had not been washed .
  • Date of feedback 20/05/2015
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    Great customer service and lovely staff
  • Date of feedback 19/05/2015
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    Good service from staff made to feel welcome, any issues are discussed in full
  • Date of feedback 19/05/2015
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    Fantastic service
  • Date of feedback 19/05/2015
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    You did what I asked you to do when you said you would do it.
  • Date of feedback 18/05/2015
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    Its the first time I have taken my car for an MOT/service to Renault. Since then the check steering light has been on and my indicators/hazard lights appear faulty. It now has to gi back for diagnostics therefore costing more money.
  • Date of feedback 18/05/2015
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    Booking in was swift. Made to feel welcome and given refreshments. Car was returned cleaned and valeted. Sales staff I chatted to whilst there were very present too.
  • Date of feedback 18/05/2015
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    I was looked after very good and offered to have car washed and cleaned
  • Date of feedback 18/05/2015
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    They did what it said on the tin. Booked in on time,returned to me when they said it would be ready. Super service.
  • Date of feedback 18/05/2015
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    A friendly, professional service
  • Date of feedback 18/05/2015
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    Staff were kind and considerate
  • Date of feedback 18/05/2015
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    Great service, friendly, seen to on the day without appointment and parts delivered and repaired the following morning. Confident that the job was done right and car drives much better.
  • Date of feedback 18/05/2015
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    The Staff are friendly and always happy to help you if needed it
  • Date of feedback 18/05/2015
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    Staff on reception and when booking, friendly and helpful. Money paid towards taxi, one way, or car collected and returned. Easy, then, to pay over the phone. Car cleaner on return, than it was when I left it.
  • Date of feedback 18/05/2015
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    Because of the kind way in witch everything was delt with
  • Date of feedback 18/05/2015
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    Good service, polite staff
  • Date of feedback 16/05/2015
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    Friendly service
  • Date of feedback 16/05/2015
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    Good service
  • Date of feedback 16/05/2015
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    I feel they are trustworthy/honest
  • Date of feedback 15/05/2015
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    Good customer service
  • Date of feedback 15/05/2015
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    The staff were very friendly and helpful and the work completely quickly and to a high standard.
  • Date of feedback 15/05/2015
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    Friendly courteous and efficient service.
  • Date of feedback 15/05/2015
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    Didn't feel like we got good finishing product. The door handles were sticking so they oiled them then car washed and the oil ran. I was expecting a valet
  • Date of feedback 15/05/2015
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    Really friendly and professional
  • Date of feedback 15/05/2015
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    Very efficient service. I asked for car to be ready by lunchtime after dropping off early. Got a call to say car ready by 11.30 washed and hoovered. I was very pleased. Nothing seemed to be a bother.
  • Date of feedback 14/05/2015
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    Staff very friendly and knowledgeable. Also any repairs done are reasonably priced and you know your not going to be ripped off also the work is carried out to a high standard
  • Date of feedback 14/05/2015
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    Parking is dificult. I had to park on a grass verge for my recent service, therefore would not recommend this situation
  • Date of feedback 12/05/2015
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    Since buying my car from Renault I have always booked my car in for MOT because of the excellent service
  • Date of feedback 12/05/2015
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    Very professional service
  • Date of feedback 11/05/2015
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    Great professional service from all front desk service staff
  • Date of feedback 07/05/2015
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    Really good service
  • Date of feedback 07/05/2015
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    Front of house staff crucial - so the desk inside as one enters Renault is good service. Good idea having coffee machine whilst waiting for car to be valated after the service. Staff friendly and efficient.
  • Date of feedback 05/05/2015
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    First class service. Friendly and helpful. Showroom well presented
  • Date of feedback 02/05/2015
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    Always friendly and efficient
  • Date of feedback 02/05/2015
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    Service completed quickly and staff helpful
  • Date of feedback 01/05/2015
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    The staff are very polite, keep me well informed and deliver as promised.
  • Date of feedback 01/05/2015
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    The desk staff are always lovely and really helpful! I have taken my car to other garages closer to home for convenience and never feel as though they do a good enough job! Renault always make the car feel brand new again!
  • Date of feedback 01/05/2015
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    Fast, efficient service, friendly competent staff
  • Date of feedback 30/04/2015
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    Renault have done a great job, but I dont know enought to advise what is good and what isn't when it comes to a service, I am on the + 4 deal and I do not pay for services.
  • Date of feedback 29/04/2015
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    Friendly greeting by all staff, car ready to pick up earlier than time I had specified
  • Date of feedback 22/04/2015
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    They don't drive Renault cars & don't live near
  • Date of feedback 31/03/2015
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    Personal service - Jenna was extremely helpful
  • Date of feedback 09/03/2015
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    Excellent service all round
  • Date of feedback 30/11/2014
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    I found everyone helpful, it was completed by the agreed pick up time and was valeted and and washed
  • Date of feedback 27/11/2014
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    Fast reliable polite service
  • Date of feedback 27/11/2014
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    The cover of the diagnostic port under the radio has obviously been levered off with a screwdriver damaging the plastic. What else has happened that I can't see?
  • Date of feedback 26/11/2014
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    Quick turnaround
  • Date of feedback 25/11/2014
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    Excellent customer service. Friendly and knowledgable staff.
  • Date of feedback 17/11/2014
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    The service rep was great and communicated well on everything that was asked
  • Date of feedback 15/11/2014
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    reduce the cost for servicing
  • Date of feedback 09/11/2014
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    it was the 1st time that the car had been serviced,so I only have one visit to judge on,though all was done to a high standard
  • Date of feedback 06/11/2014
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    It was a company car so i have no idea of costs, however if it was based on customer service alone i would definitely recommend
  • Date of feedback 05/11/2014
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    I get the impression I'm being ripped off,
  • Date of feedback 03/11/2014
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    when I took my car in to have my drivers door fixed I waited 3hrs the first time then had to go back to have another part fitted and waited 3hrs again but when I got my car I had to go back in to reception because the door panel was not fitted right then got it back with finger marks all over the door,window and roof top inside I went back in again to find the young lad who done the work,am not putting any blame on the lad but the people who are training him .
  • Date of feedback 30/10/2014
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    I love Renault! the staff are so friendly you can ask them anything and you don't feel stupid asking. Being a women in other car companies they seem to look at you like you don't know what you are talking about...... not Renault. I had a Renault a few years back and I was treated like I was their only customer.
  • Date of feedback 29/10/2014
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    It was because we have a mobile car and we don't need to worry about how we are going to manage to payment for the service although thy are effective in the work
  • Date of feedback 27/10/2014
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    Very efficient and completed on time. Also friendly staff
  • Date of feedback 25/10/2014
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    Friendly reception staff. Kept informed of progress. Previous good service and trust them to only carry out work if necessary.
  • Date of feedback 25/10/2014
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    My repair quoted 214 but another garage quoted me 90.its a shame renault is so more expensive. Had to go for the lower price.
  • Date of feedback 24/10/2014
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    a good reliable serice
  • Date of feedback 24/10/2014
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    staff very helpful
  • Date of feedback 24/10/2014
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    If you have a car under warranty , you have to ensure that the car is fitted with the right components
  • Date of feedback 19/10/2014
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    The staff were friendly, helpful and even arranged transport to city centre (no charge) while our car was being serviced and promptly contacted me when the car was ready. I even forgot to mention a slight fault with the interior light console when I took the car in, but mentioned it when I collected the car. The people who were looking after me immediately checked the light and ordered a new part (which is now available to me and awaiting arrangement to be fitted). Nothig seemed to be any trouble to them.
  • Date of feedback 18/10/2014
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    The staff stayed until after 12 pm close to fix a problem so my car would pass its mot
  • Date of feedback 18/10/2014
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    Reception staff extremely friendly and efficient. Work completed as detailed by the reception staff, car ready actually earlier than initially indicated..
  • Date of feedback 18/10/2014
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    The staff and service are excellent
  • Date of feedback 18/10/2014
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    Cheerful, polite and helpful staff. Good service reasonable prices.
  • Date of feedback 18/10/2014
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    Efficient and friendly staff
  • Date of feedback 18/10/2014
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    As ever excellent service and care given
  • Date of feedback 18/10/2014
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    Staff very helpful, Attenative & friendly, Excellent service from everyone.
  • Date of feedback 16/09/2014
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    efficient service and friendly staff
  • Date of feedback 15/09/2014
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    There was confusion as to when the vehicle would be available
  • Date of feedback 11/09/2014
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    everything was fine
  • Date of feedback 11/09/2014
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    Great customer service, work completely quickly. A very friendly girl on the desk.
  • Date of feedback 11/09/2014
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    Good service fast and easy
  • Date of feedback 09/09/2014
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    Everything That I wanted was dealt with
  • Date of feedback 08/09/2014
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    Excellent service
  • Date of feedback 08/09/2014
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    My contacts from booking in the car to collection were very positive and my cars have always been well looked after by Renault.
  • Date of feedback 08/09/2014
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    Work good quality
  • Date of feedback 08/09/2014
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    everything was completed quickly and efficiently including the car being valeted
  • Date of feedback 07/09/2014
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    Very professional
  • Date of feedback 04/09/2014
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    After having my service seven days later it failed its MOT due to the fact a leaking n/s shock absorber was leaking oil. I telephoned Renault in Liverpool and was told someone would get back to me in 20 minutes, eleven days later I am still waiting. I was told by a woman that all services are filmed and she would check to make sure the shock absorbers had been checked. So for this reason I feel I could not recommend Renault to anybody.
  • Date of feedback 31/08/2014
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    Reliable service
  • Date of feedback 29/08/2014
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    It would be down to cost, as my car id still under warranty i have no idea of what i had done would have cost
  • Date of feedback 29/08/2014
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    Staff were polite and helpful
  • Date of feedback 26/08/2014
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    The repair could have been carried out cheaper locally, however the remedial work was urgent and Renault was able to fit me in earliest
  • Date of feedback 25/08/2014
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    Efficient and courteous staff
  • Date of feedback 23/08/2014
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    Did all the work requested and the collection / delivery driver very helpful and friendly.
  • Date of feedback 23/08/2014
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    Very friendly and could not do anoth for you
  • Date of feedback 21/08/2014
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    Friendly helpful staff
  • Date of feedback 18/08/2014
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    good friendly service . the people in the showroom even asked us if we wanted we wanted driving back to liverpool til the car was ready wich was a nice gusture .
  • Date of feedback 17/08/2014
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    very good service , very fast , excelent staff
  • Date of feedback 13/08/2014
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    Good service xx
  • Date of feedback 10/08/2014
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    It was such a easy and simple transaction and the replacement car was ready and waiting for me
  • Date of feedback 07/08/2014
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    Friendly service and car returned before stated time. Renault Liverpool phoned to say vehicle was ready. Car had been washed and valeted inside
  • Date of feedback 07/08/2014
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    Great service friendly staff
  • Date of feedback 06/08/2014
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    Helpful staff - car cleaned after job done.
  • Date of feedback 06/08/2014
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    very efficient ,friendly and helpful
  • Date of feedback 06/08/2014
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    The service that I received from not only the very helpful young lady but also the mechanical staff were also helpful
  • Date of feedback 04/08/2014
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    Fix the car on the 1st visit
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Monday8:00-18:00
Tuesday8:00-18:00
Wednesday8:00-18:00
Thursday8:00-18:00
Friday8:00-18:00
Saturday8:00-12:30
Sunday

* Phone numbers prefixed by '0843' should only be used for for bookings, quotes, estimates or garage information.

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