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Renault Wolverhampton

Our passionate sales team, combined with the skills of our trained technicians, ensure that an expert service is provided for all our customers in every aspect of their experience. Being an approved Renault dealer, we also hold a wide variety of quality used Renault vehicles, which are readily available to test-drive. If you would like to discuss your vehicle requirements with one of our experts, please give us a call on the number below.

Renault Wolverhampton - Renault

  • Email:
  • Phone:
  • 08433836110 *
  • Web:
  • www.renaultretailgroup.co.uk
  • Contact:
  • Mr Chris Norman
  • 2-24 Bilston Road
  • Wolverhampton
  • West Midlands WV2 2PT
Motor Codes subscriber #2491
  • 89%
  • Overall Experience
  • 91%
  • Recommend to friends or family
  • Total number of survey returns
  • 172
  • Date of feedback 30/11/2014
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    this was our first service on a new car reaching three years old we have had no issues with the car at all during this period so we have only this service to judge the workmanship so we marked at yes probably we were totally happy with the service and would have no hesitation on returning to renault for any further issues
  • Date of feedback 30/11/2014
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    On time
  • Date of feedback 30/11/2014
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    The service I got was first class
  • Date of feedback 30/11/2014
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    Good service, friendly helpful service advisor
  • Date of feedback 29/11/2014
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    Problem still hasn't been rectified
  • Date of feedback 29/11/2014
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    Why not
  • Date of feedback 27/11/2014
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    Very good customer service
  • Date of feedback 27/11/2014
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    telephone contact gavin was reluctant to give the price of a part of an abs unit until the technician had carried out another two hours labour on top of the one hour that had already bean carried out. i subsequently told him to end work and i would collect my car. on arival to collect the car i was told the abs unit was faulty. how was it possible to diagnose this without spending two more hours on the car. he sugested that the tech had got a second hand unit which he could fit at two hours labour at
  • Date of feedback 27/11/2014
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    Have always received good service from your service department.
  • Date of feedback 25/11/2014
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    your prices are very high for a service and diagnostic services
  • Date of feedback 24/11/2014
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    very helpful and efficient, explained anything that required work or would be due at a later date
  • Date of feedback 23/11/2014
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    Depends if they have a ren
  • Date of feedback 21/11/2014
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    Good service
  • Date of feedback 18/11/2014
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    Lack of knowlege of how to operate the part fitted
  • Date of feedback 18/11/2014
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    Informative helpful
  • Date of feedback 17/11/2014
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    Everything was dealt with correctly
  • Date of feedback 17/11/2014
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    The Gentleman who served me was very courteous and explained things thoroughly
  • Date of feedback 14/11/2014
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    Cost
  • Date of feedback 11/11/2014
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    The service was great, and it didn't take long!
  • Date of feedback 07/11/2014
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    They were very helpfull on the service desk, it was only a minor fault, and they were very prompt in putting it right.
  • Date of feedback 06/11/2014
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    It was clearly explained what the costs would be. When I dropped car off, they asked what time I would like it back by. Confirmed my mobile number on which they would contact me . Repaired my wives car key whilst we were there. Bill had no surprises and on time.
  • Date of feedback 03/11/2014
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    Very quick and smooth process.
  • Date of feedback 03/11/2014
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    I expected the drivers door problem to be looked into after it was reported and logged on the service inventory sheet.
  • Date of feedback 03/11/2014
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    always good service and on time
  • Date of feedback 30/10/2014
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    Telephone when they say they will,instead of waiting for calls that never came.
  • Date of feedback 30/10/2014
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    Great customer service, kept informed on what was happening and how long it was going to take and drinks were available.
  • Date of feedback 30/10/2014
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    I paid for a small simple repair which was not done, and I was told on two separate occasions that they had washed and vacuumed the vehicle. It was filthier inside and out that when I had dropped it off.
  • Date of feedback 28/10/2014
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    Didn't think you serviced vehicles other than Renault
  • Date of feedback 26/10/2014
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    very friendly staff
  • Date of feedback 25/10/2014
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    The customer service department is in my opinion the best, Davi the customer service guy is always so helpful and professional and gets things sorted with the minimum of fuss, just excellent. Thanks again Davi keep up the good work
  • Date of feedback 25/10/2014
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    Good service
  • Date of feedback 24/10/2014
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    Very good service in all aspects
  • Date of feedback 24/10/2014
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    Response to myself good and no problems with the service received, very helpful.
  • Date of feedback 24/10/2014
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    Service was efficient and courteous and reasonably priced
  • Date of feedback 24/10/2014
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    I was very happy with the service provided
  • Date of feedback 20/10/2014
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    I have always been happy with work and friendly service
  • Date of feedback 20/10/2014
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    have been a customer there for 25 years plus - have always received excellent service - buy all new/used vehicles from there.
  • Date of feedback 20/10/2014
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    No key box facility to leave keys if you need to drop your car off before you open. Also when telephoning the local dealer very difficult to get an answer. Line went dead or no one answered the phone.
  • Date of feedback 19/10/2014
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    Service is fairly reliable - and there is a good turnaround time with Vehicles normally.
  • Date of feedback 18/10/2014
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    prompt service courteous staff excellent work
  • Date of feedback 18/10/2014
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    I felt as though I was being treated in the right way. The guy who looked after me and explained what was going to happen was excellent as was the work carried out.
  • Date of feedback 18/10/2014
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    Good service
  • Date of feedback 18/10/2014
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    Very friendly and helpful staff
  • Date of feedback 18/10/2014
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    prompt, courteous treatment throughout
  • Date of feedback 18/10/2014
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    Good Service
  • Date of feedback 18/10/2014
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    Friendly service and always meets the deadline for returning the vehicle .
  • Date of feedback 18/10/2014
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    Friendly service
  • Date of feedback 18/10/2014
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    The re all so helpful and I feel confident that they do a good job
  • Date of feedback 18/10/2014
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    Being disabled it would have been better for me to have the vehicle collected from my home and courtesy car left at same time but was advised it was one or the other, if I wanted a courtesy car I had to collect it. They would only collect if I did not have courtesy car.
  • Date of feedback 18/10/2014
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    Good service very friendly very help
  • Date of feedback 18/10/2014
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    I booked my car in for service there was a courtesy car was waiting for me I was asked what time I would like my car back someone rang me to say my car was ready to pick up within that time scale the only thing I have noticed since is that my washers were not topped up with screen wash only water.
  • Date of feedback 03/10/2014
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    They may not have a Renault vehicle and whilst other makes of vehicles are MOT/serviced by you they may feel happier going to their own d
  • Date of feedback 15/09/2014
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    Excellent service, easy drop off, advised when car would be ready. Very efficient.
  • Date of feedback 14/09/2014
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    It was very expensive
  • Date of feedback 12/09/2014
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    Quick and polite service.
  • Date of feedback 12/09/2014
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    Efficient service with friendly Staff. Car handed back with valet service.
  • Date of feedback 09/09/2014
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    Excellent service from entrance to exit-polite pleasant employees from ALL at renault wolverhampton.
  • Date of feedback 09/09/2014
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    good customer service
  • Date of feedback 07/09/2014
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    Parking difficulties on arrival
  • Date of feedback 07/09/2014
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    Quick and friendly service
  • Date of feedback 07/09/2014
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    Friendly, approachable staff, easy to arrange a booking time and able to choose a time and day i requested, work carried out and explained on pick up, ready for pick up at the time given, car had been cleaned on the outside which was a nice surprise.
  • Date of feedback 05/09/2014
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    I've always received a good service from Renault Wolves and the staff are always friendly.
  • Date of feedback 02/09/2014
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    good service all round
  • Date of feedback 02/09/2014
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    very good service as always
  • Date of feedback 01/09/2014
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    Advused on service that car horn had failed yet still operated.
  • Date of feedback 29/08/2014
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    Excellent service good communication friendly staff
  • Date of feedback 29/08/2014
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    The service where very prompt in dealing with the matter
  • Date of feedback 29/08/2014
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    staff always friendly and helpful
  • Date of feedback 26/08/2014
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    The garage went over and above to provide an excellent level of service and my car was delivered back in pristine condition
  • Date of feedback 25/08/2014
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    It was actually for an MOT and brake fluid change and I received great and friendly service.
  • Date of feedback 23/08/2014
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    Friendly and efficient service from booking the vehicle in for a service, to excellent service on the day of the service.
  • Date of feedback 23/08/2014
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    i first raised the problem with the garage we had the car from and they said they couldnt find anything wrong (the engine light stayed on) that was 12 months ago so we carried on useing the car until 1 month ago when i raised the subject again as we kept getting msgs on dash board saying hand brake faulty apply hand brake (AT 40 MPH) so they said we needed a new unit on the handbrake and they said the pads on the back brakes were worn down by 80% the car has only done 12000 miles and we were only getting 24-26 miles to the gallon (diesel) and now they have sorted it after over 12 months we are getting 35-38 mpg so am i satisfied with renault NO and all that wasted fuel because of brakes being on at all times?
  • Date of feedback 23/08/2014
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    Easy to make an appointment, service done quickly. Polite and helpful staff
  • Date of feedback 19/08/2014
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    Cheaper pricing
  • Date of feedback 13/08/2014
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    Good service, polite and efficient staff
  • Date of feedback 12/08/2014
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    efficient serice department
  • Date of feedback 12/08/2014
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    We have been Renault owners for many years and always said we keep going back because of the service department Because of cut backs the experience is one I no longer rate, no car whilst yours is in all day,not open Saturday mornings,length of time to get things booked in,staff at front desk not as helpful. I suppose the cut backs made are always at the detriment to the customer
  • Date of feedback 12/08/2014
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    Its just a case of price if any repairs need doing.
  • Date of feedback 11/08/2014
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    The personal service
  • Date of feedback 09/08/2014
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    Friendly staff
  • Date of feedback 07/08/2014
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    Exellent customer service
  • Date of feedback 06/08/2014
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    Friendly and helpful
  • Date of feedback 05/08/2014
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    would only do so if asked,my satisfaction levels may not be those of my friends.
  • Date of feedback 30/07/2014
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    Very professional
  • Date of feedback 30/07/2014
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    cost
  • Date of feedback 29/07/2014
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    very profesional
  • Date of feedback 29/07/2014
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    It was a friendly and efficient experience
  • Date of feedback 29/07/2014
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    Collected car and returned - effortless
  • Date of feedback 26/07/2014
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    Professionalism and thoroughness of staff
  • Date of feedback 26/07/2014
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    I've always had good service there
  • Date of feedback 25/07/2014
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    The man was very friendly who took my car. He asked if I needed a lift to work which was very kind. I had arranged for someone to pick me up but if I didn't have a lift that would have been good. He was helpful.
  • Date of feedback 23/07/2014
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    If you have a Renault the customer care is very good.
  • Date of feedback 23/07/2014
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    Car failed mot. They put on car back brake discs and pads the same afternoon to keep my car on the
  • Date of feedback 22/07/2014
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    They have provided an excellent service
  • Date of feedback 21/07/2014
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    Good friendly service at timing to suit me.
  • Date of feedback 20/07/2014
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    prompt and reliable service
  • Date of feedback 19/07/2014
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    The service of work Is good
  • Date of feedback 18/07/2014
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    The Renault employee was very nice and helpful and I felt very happy when I collected my car
  • Date of feedback 18/07/2014
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    The job was done correctly and I receive reassuring anweto
  • Date of feedback 17/07/2014
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    the lack of Saturday servicing can be a problem when working out of the area
  • Date of feedback 13/07/2014
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    The staff were very friendly and courteous, the work was completed on time and i kept informed on the progress throughout the day.
  • Date of feedback 12/07/2014
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    They gave excellent service and they are very friendly.
  • Date of feedback 11/07/2014
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    When we dropped the vehicle off we were advised that the vehicle would be washed and valeted.Nither of these things were done. Also we asked for the rear brakes to be looked at as they squeaked after application we were told that this had been done but they still squeak.
  • Date of feedback 10/07/2014
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    The two people on the front counter are very professional, want to help and always listen!! Not many places can boast that about their staff.
  • Date of feedback 09/07/2014
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    To actually get my vehicle repaired took 2 months albeit i informed them of the issue but was told there was nothing they could do until i forced the issue
  • Date of feedback 03/07/2014
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    Always had good reliable service
  • Date of feedback 19/06/2014
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    The Service was great but autoworld is closer and would be more conveniant
  • Date of feedback 18/06/2014
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    Always receive fantastic service, especially off the mechanics. Pricing is transparent and competitive.
  • Date of feedback 18/06/2014
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    Good time keeping, informative on collection. Good public relations
  • Date of feedback 17/06/2014
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    I took my car to Renault to get my traction control fixed. I know it isn't working as the light does not come on if I were to cause the car to lose traction. The light works because I can turn the ESP on and off. Renault gave me the car back saying everything is ok but it is not. I wasn't charged which was good of them but I wanted my car to be investigated fully. They never did
  • Date of feedback 15/06/2014
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    On completing a routine service they managed to break my air filter to which they had to keep my car and for me to pick it up the following day! Given courtesy car that was running on fumes! Got car back following day nothing stamped or written in book! Computer in car not been updated! Unhelpful staff! Asked them to fix drivers seat handle on return it fell off again! Had to re book car in again!
  • Date of feedback 15/06/2014
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    Personal preference
  • Date of feedback 13/06/2014
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    Great service
  • Date of feedback 12/06/2014
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    GOOD SERVICE
  • Date of feedback 12/06/2014
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    efficient courteous service, fault rectified and car had been cleaned.
  • Date of feedback 12/06/2014
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    My dad works there and always reciece a good proffrss sevice
  • Date of feedback 09/06/2014
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    effiecnt service
  • Date of feedback 08/06/2014
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    good service
  • Date of feedback 07/06/2014
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    expense
  • Date of feedback 06/06/2014
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    Efficient service
  • Date of feedback 06/06/2014
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    The van has been in the workshop for four weeks now. The first week was to sort out the power steering and was delayed by Warranties Direct which is fair enough. However, after another week I was told (when I rang up because you are never updated) it was ready. later that day I was told that the van completely shutdown when it was being moved. That was two weeks ago. In the meantime I have been told that the tool required to fix the issue has broken and another tool needed to be ordered. The only saving grace is I have been loaned another van for now. Even so, a month? I have to say that this is not the first time I have received this kind of service. The best part of it is all they have to do is to give you an update every once in a while and most of the pain would go.
  • Date of feedback 06/06/2014
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    GO SERVICE
  • Date of feedback 05/06/2014
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    great service
  • Date of feedback 04/06/2014
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    pricing was very uncompetative
  • Date of feedback 04/06/2014
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    Always satisfied
  • Date of feedback 03/06/2014
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    Cant fault the garage
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Opening Hours

Monday8:30-18:00
Tuesday8:30-18:00
Wednesday8:30-18:00
Thursday8:30-18:00
Friday8:30-18:00
Saturday8:30-12:00
Sunday

* Phone numbers prefixed by '0843' should only be used for for bookings, quotes, estimates or garage information.

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