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Station Garage (park Gate) Ltd
- Email:
- Phone:
- 01489584567
- Web:
- www.stationgarageparkgate.co.uk
- Contact:
- Mr Neil Kirkland
- Park Gate Business Centre
- Chandlers Way
- Southampton
- Hampshire SO31 1FQ
- 100%
- Customer satisfaction
- 100%
- Recommend to friends or family
- 99%
- Booking process
- 99%
- Quality of work
- 98%
- Quality of information
- 99%
- Level of customer service
- Total number of survey returns
- 46
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My wife and I have used Station Garage for a number of years for both our cars and they have always been friendly, helpful and honest in what they do. They aren't necessarily the cheapest but they can be relied upon to do what needs to be done and not to add work for the sake of it.
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As always excellent and friendly service
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Thankyou
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Since discovering Station Garage several years ago, I have been delighted with every visit and the service provided. The fact that I am saving a small fortune on main dealer prices whilst actually receiving a better overall service is a huge bonus. My wife's 2007 320i Coupe has also benefited from the same treatment as have the cars of some of my colleagues to whom I have recommended Station Garage.
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I have used this garage for many years and have found their customer service to be excellent, I hope this continues now that the original owner has retired and family member taken over.
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Great speedy service and even managed to do the work for less than they quoted me!
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A trust worthy Garage who have provided me with good professional advice and fair and friendly treatment. Staff are most helpful and have always been "up front" with every visit and have gained my confidence.
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I have used this garage now for around 6 years ever since moving to the area. Having previously used a local garage where we used to live, finding a new one just as reliable was important to me. This garage is extremely helpful, knows my family and our cars and on occasions have pulled out all the stops to do emergency repairs to my wife's car with no advanced notice whatsoever. The attitude is friendly and nothing is too much trouble. I trust their opinion as to whether work needs doing or not and they assist by being up front and honest in this respect, thus i never feel that they are profiteering. if they say work needs doing then i am happy it needs doing. I fully intend to continue bringing my car to this garage for as long as they are willing to see me and it arrive on their doorstep.
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Managed to get me seen within 24 hours. I was kept informed about progress and costs at all times. Freindly and efficient service.
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In this day and age, it is rare to find a garage that both inspires and rewards confidence and trust. Station Garage in Park Gate is that rarest of things, a friendly, helpful, enthusiastic repair centre where their professionalism and quality are matched by their excellent customer service. Quite simply, they are head and shoulders above their local peers and I would have no hesitation whatsoever in recommending them to anyone.
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Brill service
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Very helpful and honest about works needed or recommended
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Fantastic garage, this is the second time they came to my rescue, only recently had a new clutch fitted and again the repair and explanations were fantastic. This time they fitted the timing belt within a couple of hours ofthe RAC man dropping off ny car to the garage. thay explained costs and the car drives really well again. I would recommend this garage to everyone i know in the area. It had been recommended to my husband by one of his work colleagues at NAT'S and he also uses this garage.
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Very impressed. Even reduced my bill when work I thought needed doing was found not to be required. Wonder how many other garages would be so honest?
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I find Station Garage very friendly and efficient.
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Really friendly garage, helpful. Always able to assist in an emergency. I recommend then to anyone!
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Since moving to the area, we have used this garage for five years for both our vehicles. The friendly team go out of their way to ensure the work is carried out promptly and always discuss the cost and if there are any other options available to you. Because it is family owned the staff take pride in the service they provide as opposed to chain or dealership garages which we have had to use in the past. My wife and I would have no hesitation in recommending Station Garage.
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We have used this local garage as a family for servicing, MOTs, repairs & breakdowns for a number of years & always found them very helpful, friendly, reliable, trustworthy, prompt & efficient. Excellent service
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Ive been using this garage since it was recommended to me 4 years ago ... whilst i cant control costs or work that is needed to maintain my car im always happy with the service and trust in what they advise and carry out
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I have been a customer for 20 years - they are family run business and are honest,hard working, friendly and very reliable. I first used them when I was married. I am now single and they understand my car is my only vehicle and how important it is to me to keep it on the road. As a result of this they can always squeeze my vehicle in if needed. I cannot fault their customer service and I trust them with my car implicitly.
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I use Station Garage for all work (service/repair/MOT) on both my wife's and my own cars. They always provide efficient and friendly service. They always contact me with details of prices/any additional work required and will advise whether noticed faults need to be rectified immediately or can be left till a later date.
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Great service, has been for years.
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The invoice shows a description of the work done, which included an investigation of a problem with the drivers side door. The description of the problem on the invoice was not entirely clear, but overall was satisfied with this garage. Great customer service from the lady on the desk- very friendly and helpful.
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We have been using the garage for a few years now and the service is excellent , and the staff are very polite. Would recommend the garage to anybody.
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A very professional job. Staff helpful & polite. Nothing seemed too much trouble. All requests complied with. Pity all garages aren't as good.
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excellent garage,highly recommended
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I have been using this garage fir about 7 years, mainly for getting the MOT test carried out on my car. I have always found the staff very helpful and courteous.
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Have used Station Garage for many years and I have found that they are reliable, honest and excellent for all repairs and servicing. I have had no hesitation in recommending them to friends and colleagues. Keep up the great work and many thanks.
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My husband and I have been using Station Garage for many years and have always recieved exceptional service. We have recommended this garage to many of our friends and family and will continue to do so.
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Felt welcome when booking in the car. When getting quote for timing belt, they explained that water pump needed changing and quoted price. Great service!
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I have recommended this garage to friends and family as I've found the staff to be very cheerful and pleasant. They make time to explain problems and give advice on dealing with them. Nothing is too much trouble, and if they can't do a repair there and then, they will ensure that it is done the next day thereby minimising the time the car is off the road.
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all very satisfactory
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I have used this garage for approx. 15 years and the level of service has always been excellent. They are a trustworthy garage.
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I have used Station Garage for the past eight years. They have always provided a superb standard of service.















