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T L Darby Volkswagen

T L Darby
Family Business for over Forty Years.
We can also Service Audi, Seat & Skoda.
Please ring for a price today on 01283 531331 option 2
We also offer Service Plans to suit customer’s requirements.
2 Year plan from £19.31
Service from £139.00 MOT £39.00
Loan Cars and Collection Delivery available.

Email:
Phone:
08433834613

Web:
www.tldarby.volkswagen.co.uk
Contact:
Mr Andrew Pickering

Brigade House
New Street
Burton upon Trent
Staffordshire DE14 3QW

92%
Customer satisfaction

85%
Recommend to friends or family

Total number of survey returns
13

Mr Graham King Date of feedback 13/03/2013
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My only comment is regarding the free car wash and hoover out. My car was washed to an ok standard but the wheels were missed completely. I did not notice this at the time of collection otherwise I would have commented there and then.
Mr Greg Tomlin Date of feedback 08/01/2013
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T L Darby consistently achieve the highest standards in all there dealings - when you have experienced a lesser standard of service you appreciate the professionalism and care offered by T L Darby
Mr Alex Gilroy Date of feedback 03/01/2013
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I had booked my car in for a service + MOT at the start of December 2012. But when I took my car in on 27th December 2012, I was told that there was no MOT booked. I had asked from my car to be available at 12:30, but because of the mistake with the MOT booking it would now be available around 16:00. My concern is that I have taken out a service plan for the coming years, but feel that I may be let down again
mr michael webster Date of feedback 20/09/2012
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Very impressed with the service and speed of the work and the civilness of our staff.
MR COSTAS SERGHIOU Date of feedback 19/07/2012
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At last there is a garage with a service second to none.After using TL Darby for first time from now on i will buy my cars from there as well as servicing them
Mrs H Pajor Date of feedback 05/07/2012
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Went in for paintwork & completed on time & at a good price. Would recommend for repairs.
Mr Colin McCrorie Date of feedback 15/06/2012
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The standard practice, which my friends, family and I have all experienced in the past with VW, i.e. to wash the car after service, was not carried out. No covers were placed on the seats during the service, hence the seats were covered in grease/dirt/dust on collection, with much of it going onto the floor, so I had to wash and vacuum the vehicle when I arrived home. All passanger seat belts were left secured to the clips and not stowed away. My driving gloves, which I had left on my seat, had been jammed into the glove box and I had some trouble in opening it. Despite being advised that the car would be ready for collection at 4 pm, I had to wait until 5 pm, as it was still being road-tested (I witnessed its return to the garage and noted the driver had no disposable seat covers): no appropriate advisory text messge appeared. So in answer to your text sent today, I was NOT completely satisfied.