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Arnold Clark Renault Preston

Match any like-for-like servicing and repair quote using genuine manufacturer parts

Carry out a full Vehicle Safety Inspection as standard

Keep customers on the move with a range of mobility options while their vehicle is with us (including free collection and delivery)

Explain every invoice in full detailing the work completed, applicable charges, and the benefits of labour and parts guarantees

Provide an open, transparent, and fair business as we subscribe to The Motor Industry Code of Practice Service and Repair

Special Offers:
£19.99 Seasonal Health Check including 12 months RAC breakdown cover

Arnold Clark Renault Preston - Renault

  • Email:
  • Phone:
  • 01772 329900 *
  • Web:
  • www.arnoldclark.com
  • Contact:
  • Mr Craig Swinglehurst
  • Riversway Motor Park
  • Admirals Way
  • Preston
  • Lancashire PR2 2TY
Motor Codes subscriber #4139
  • 90%
  • Overall Experience
  • 96%
  • Recommend to friends or family
  • Total number of survey returns
  • 97
Score:
95% CHECKED
07.10.13
  • Date of feedback 27/05/2015
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    A professional approach right from the start and to top it all g
  • Date of feedback 26/05/2015
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    Friendly efficient service
  • Date of feedback 23/05/2015
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    Prompt and efficient service good customer relationship
  • Date of feedback 23/05/2015
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    Efficient service with the package I purchased with the new car
  • Date of feedback 23/05/2015
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    They are always very good
  • Date of feedback 22/05/2015
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    The customer service was excellent and details provided on the condition of Brake pads etc was first class. A level of excellence I have not previously experienced outside of the aviation sphere.
  • Date of feedback 22/05/2015
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    I asked them to take a look at a loose part on the car and it was handed back worse than when it went in. The car has to go back. My advice would be not to send the car back if it's in worse condition than when it arrived.
  • Date of feedback 22/05/2015
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    The gentleman who picked and dropped the car off was on time, courteous and sorted all the issues out on the vehicle - I also needed a new tyre and this was sorted out straight away too
  • Date of feedback 22/05/2015
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    There was a delay in me actually getting in as there has been an issue with my car since I bought it
  • Date of feedback 21/05/2015
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    The whole Team at Arnold Clark are delightful and informative, the collection service is fantastic and turnaround time brilliant.
  • Date of feedback 21/05/2015
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    Efficient. no hassle
  • Date of feedback 21/05/2015
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    Friendly and helpful staff, use of courtesy car, my car was returned to me clean inside and out
  • Date of feedback 21/05/2015
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    I have always received first class service at Arnold clark's
  • Date of feedback 21/05/2015
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    The car developed a fault having been driven 0.5 miles from the garage
  • Date of feedback 21/05/2015
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    As I wasn't able to drop the car off in person so they offered to collect and drop my vehicle off for me.
  • Date of feedback 21/05/2015
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    I have only had the vehicle for 12 months and purchased it from Arnold Clarke and they had over
  • Date of feedback 21/05/2015
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    A good result and pleased with the outcome over the last few years
  • Date of feedback 20/05/2015
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    You were aware of the vehicle`s up and coming requirements and offered to undertake them without any delay!
  • Date of feedback 20/05/2015
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    Approachable staff, efficient service and excellent explanation of work including email and video!
  • Date of feedback 20/05/2015
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    The service staff where very helpful and friendly This makes all the difference on a 1sr visit
  • Date of feedback 20/05/2015
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    From booking to collection of vehicle excellent communication and friendly service. All aspects of the service and mot were clearly explained and the drop off/collection service is essential and timings were spot on.
  • Date of feedback 19/05/2015
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    Everything concerning the way my air con service was handled was first-rate. Unexpectedly excellent!
  • Date of feedback 19/05/2015
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    Good service
  • Date of feedback 18/05/2015
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    They did what was required
  • Date of feedback 18/05/2015
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    They were very efficient and prof
  • Date of feedback 18/05/2015
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    very professional service, competitive price, easy to book in, appointments available the next day.
  • Date of feedback 18/05/2015
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    Got my car back, with the problem still not sorted out and have now been waiting a week for someone to return my call regarding what is going to be done to sort the problem out.
  • Date of feedback 18/05/2015
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    If your car is on warranty your take it back wouldn't you ok
  • Date of feedback 18/05/2015
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    They were very helpfull
  • Date of feedback 15/05/2015
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    n/a
  • Date of feedback 15/05/2015
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    Work completed to customer satisfaction.
  • Date of feedback 15/05/2015
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    I had to contact Renault to ask if my car needed a service, no one contacted me. I was contacted the year before when my car was a year old but I told them my car was a 2 year service (as I was advised upon buying my car) they did not disagree, question or advise differently. I have now discovered I have missed a service which I am really not happy about.
  • Date of feedback 15/05/2015
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    came back with dorr misaligned
  • Date of feedback 15/05/2015
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    Collect my car as arranged at correct time
  • Date of feedback 15/05/2015
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    very professional & friendly people with excellent customer service.
  • Date of feedback 14/05/2015
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    Great thorough service
  • Date of feedback 13/05/2015
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    Great customer service
  • Date of feedback 12/05/2015
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    the staff were courteous, helpful and very accommodating, particularly with regards to the warranty work, which was accepted without any questioning.
  • Date of feedback 12/05/2015
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    Valued regular updates whilst waiting on site
  • Date of feedback 02/05/2015
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    Polite and informative.
  • Date of feedback 29/04/2015
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    Family friendly warm welcoming atmosphere from all staff that makes customers feel at ease. Fantstic lounge and waiting area with free drinks and biscuits and tv and free wifi. Also pet and child friendly.
  • Date of feedback 08/04/2015
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    Very Good Job
  • Date of feedback 24/11/2014
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    Did not feel as though the Dealership were interested. Too much time waiting watching people chatting away but not interested in the Customer
  • Date of feedback 24/11/2014
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    First class
  • Date of feedback 22/11/2014
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    Good customer service
  • Date of feedback 21/11/2014
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    Very organised efficient service from start to finish, easy to arrange and kept informed during the process by very polite and capable staff
  • Date of feedback 17/11/2014
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    The treatment I got was very good
  • Date of feedback 13/11/2014
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    because the staff were very efficient, polite and helpful and the service was very good
  • Date of feedback 10/11/2014
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    Good service
  • Date of feedback 05/11/2014
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    Depends on the car they had
  • Date of feedback 03/11/2014
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    Brilliant service from the start to the finish. No hassle or problems what so ever.
  • Date of feedback 30/10/2014
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    Location is not my home town which makes it more time consuming.
  • Date of feedback 29/10/2014
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    Top draw service all round.
  • Date of feedback 27/10/2014
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    Quick efficient job. Kept informed at all stages of the service.
  • Date of feedback 26/10/2014
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    I am on a prepaid service plan with the car but prices are cheaper elsewhere
  • Date of feedback 25/10/2014
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    Good and efficient service. Friendly staff
  • Date of feedback 20/10/2014
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    Reduce cost
  • Date of feedback 18/10/2014
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    Everything went smoothly
  • Date of feedback 18/10/2014
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    Excellent service
  • Date of feedback 18/10/2014
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    .Reliable service and friendly staff can't go wrong.
  • Date of feedback 18/10/2014
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    All the staff at Arnold Clark were polite and efficient. The waiting area was clean and smart with drinks facilities and toilet facilities plus TV and newspapers were available. It was a pleasant area to wait if you wished to do so. The staff kept me informed about what was happening and where the service check was up to. A very positive experience compared to some other car services I'd had previously with other dealership/garages.
  • Date of feedback 18/10/2014
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    The staff explained in detail what was needed, how long the part was going to take to arrive and what and when was involved with fitting which was backed up with a chat with the mechanic and a E-Mail to comfirm .
  • Date of feedback 18/10/2014
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    Everything I was assured about was carried out.
  • Date of feedback 01/10/2014
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    Great service. Courtesy car provided. Painless experience.
  • Date of feedback 14/09/2014
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    Picked it up from home which was hugely convenient.
  • Date of feedback 14/09/2014
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    Some friends might feel the price too high for the cost of a service
  • Date of feedback 13/09/2014
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    Most of them already have a regular garage
  • Date of feedback 05/09/2014
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    Nothing further really, communication could be better, however if a friend had a Renault, I would recommed
  • Date of feedback 04/09/2014
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    very good service
  • Date of feedback 29/08/2014
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    Quick, efficient and friendly service. They advised me of the work required before carrying it out.
  • Date of feedback 25/08/2014
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    Efficient and helpful
  • Date of feedback 24/08/2014
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    I'd probably only recommend to a friend, relative or colleague who had a brand of vehicle which I knew to be a brand carried by Arnold Clark
  • Date of feedback 12/08/2014
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    THEY COME AND COLLECT THE CAR. FRIENDLY AND CARING. GOOD SERVICE BY YOU GET BY PHONE OR FACE TO FACE.
  • Date of feedback 12/08/2014
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    The people were very friendly and didn't make me feel intimidated which I often find in garages
  • Date of feedback 12/08/2014
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    Ok
  • Date of feedback 09/08/2014
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    The was repaired without any fuss on the time specified and returned the same day fully valeted, which was a very nice touch.
  • Date of feedback 09/08/2014
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    Happy with service
  • Date of feedback 28/07/2014
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    Work always done on time and car valeted. Trust that no unnecessary work carried out,
  • Date of feedback 25/07/2014
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    everything was done well
  • Date of feedback 21/07/2014
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    Good Service. Competent Mechanics. Friendly and Helpful Staff
  • Date of feedback 20/07/2014
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    Friendly efficent team, Knowledgeable. Lovely Driver. Clean car on return. Great service.
  • Date of feedback 16/07/2014
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    Fast, friendly and reliable.
  • Date of feedback 13/07/2014
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    Everything went well, and smoothly. Staff were great.
  • Date of feedback 13/07/2014
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    Excellent Service. Competent technicians. Always provide transport home.
  • Date of feedback 10/07/2014
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    service was excellent, staff were polite and attentive, booking service was efficient, phoned when ready
  • Date of feedback 10/07/2014
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    Everything goes according to plan. From the booking process to the end product! Very efficient and friendly reception, the work is done on time and to the correct standard. Never experience any problems at all.
  • Date of feedback 09/07/2014
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    they bentover backwards to sort my problem out
  • Date of feedback 09/07/2014
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    Excellent service, very pleasant staff and kept informed on progress on service and finished earlier than expected. Also the car was.handed back in a great condition.
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Payment Options

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Opening Hours

Monday8:00-17:30
Tuesday8:00-17:30
Wednesday8:00-17:30
Thursday8:00-17:30
Friday8:00-17:30
Saturday8:30-12:30
Sunday

* Phone numbers prefixed by '0843' should only be used for for bookings, quotes, estimates or garage information.

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