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Top Marques Repair Garage Ltd

An independent garage renowned for its quality of Customer Service and vehicle maintenance.

We undertake Servicing, Mots, Brakes, Air Con servicing, Exhausts, Tyres, Clutches, Mechanical Repairs & Electronic Diagnostics on most makes of car.

Most of our customers come to us through word-of-mouth recommendation and our aim is to be so good at what we do that we keep customers for life. So if you live in the Hitchin, Baldock, Stevenage or Letchworth area then please contact us for a quote on your servicing, either by phone or email, or pop along and see us.

Please book 3-5days before you need your service, especially if you need a courtesy car; and remember even if you have a new car we can service it and maintain your warranty by using genuine, original spares.

Top Marques Repair Garage Ltd

  • Email:
  • Phone:
  • 01462 437142
  • Web:
  • www.topmarquesgarage.com
  • Contact:
  • Mr Mark Scott
  • Brooklands House
  • 42 Wilbury Way
  • Hitchin
  • Hertfordshire SG4 0AP

Current offers

MOT only £39!
Motor Codes subscriber #3747
  • 100%
  • Customer satisfaction
  • 100%
  • Recommend to friends or family
  • 99%
  • Booking process
  • 99%
  • Quality of work
  • 98%
  • Quality of information
  • 99%
  • Level of customer service
  • Total number of survey returns
  • 263
  • Mrs Patricia Cook Date of feedback 24/01/2012
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    I recommend this garage to all my friends - everyone there is helpful, friendly, and they never talk down to me. Car is always returned clean and working beautifully. Their advice is always freely given if I need it.
  • Mr Andy Clements Date of feedback 03/01/2012
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    I would recommend to anyone very polite and honest service.
  • Mrs Eleanor Coldwell Date of feedback 24/12/2011
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    Lovely to deal with, impressed by service given including additional items carried out at no extra charge. Professional attitute and working environment gives confidence.
  • Amy Glover Date of feedback 19/12/2011
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    Very friendly and trustworthy garage which carries out quality repairs and servicing. We have used them for 4 years for both of our ageing cars with no problems and have recommended them to friends. It is great to see the company growing and that they encouraging young mechanics too. I enjoyed driving the brand-new courtesy car too!
  • Mrs Vicki Maria Date of feedback 15/12/2011
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    The garage discovered extra urgent work on my car while they were working on it. I was kept well informed and received regular updates from very friendly staff. I would only go back to this garage and would definitely recommend them.
  • Mr Nick Cattle Date of feedback 12/12/2011
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    Certainly the most welcoming and friendly garage i have used. Top Marques were very helpful as i went in at short notice (10 minutes) and they were able to carry out a test drive whilst i was there and they repaired my vehicle within 24 hours.
  • Mr Timothy Nash Date of feedback 11/12/2011
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    Brilliant garage and 100% trustworthy - would always recommend to a friend...
  • mr michael stubbs Date of feedback 07/12/2011
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    Top Marques is a garage you can trust. The work carried out on my car was done to a high standered and i will be using them again. The staff are very friendly and know what they are talking about. It is nice to know there are still some garages out there like Top Marques that wont rip you off. I will recommend this garage to others.
  • Mr Peter Bracey Date of feedback 06/12/2011
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    Excellent service from top to bottom
  • Mr Bheema Raju Bayaneni Date of feedback 05/12/2011
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    Had an emissions problem in my car and it was repaired swiftly. Also had a service done while I was at it and very pleased with the work.
  • Mrs Lisa MacInnes Date of feedback 05/12/2011
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    Great customer service from start to finish, well done Top Marques Garage!
  • Mrs KELLIE Mcgrath Date of feedback 01/12/2011
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    speedy booking in process, no complaints at all will definiately recommend in the future
  • mr john berry Date of feedback 01/12/2011
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    We have 3 cars that Top Maques services for which we have always been very satisfied over the last 10 years or so.
  • Mrs June Young Date of feedback 01/12/2011
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    Excellent service and very friendly staff.
  • Mrs Judy Langridge Date of feedback 25/11/2011
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    Highly recommend. Have been a customer for many years
  • Mr Will Rogers Date of feedback 25/11/2011
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    For the past 5 years I have used Top Marques, and their customer service and standard of work has been exemplary. It's easy to book your car in, they explain work prior to carrying it out to ensure you are kept informed and they are always happy to talk through issues and give recommendations of other businesses/competitors if they themselves can't do the work. When your car is ready they call and send a text message, which is ideal when you're busy and can't ring back straight away. Most importantly however is the fact they are trustworthy. Whether you're talking to the receptionist, a mechanic or the boss, you get the same level of attention - and they always remember your name! Best of all though is they now have this awesome little room full of kidstoys which my boy Charlie loves, along with a huge flatscreen TV where I can sit and either watch my MOT happening or alternatively Jeremey Kyle berating some poor sap for sleeping with his mother's best friend's daughter's dog. What's not to like!? Lovely people, great service, sensible prices. You can't ask much more from your local garage to be fair.
  • Miss Erica Pearce-Howard Date of feedback 20/10/2011
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    Once again Top Marques were professional in their dealings with me. I have been used to patronising remarks at other so called "professional" garages (being a woman) but never have I had any problems here. Work was carried out quickly and remedial work identified to me and price quoted was price paid.
  • Mr Neil Poulton Date of feedback 08/10/2011
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    Excellent service from Top Marques
  • Mr Andy Woodhouse Date of feedback 07/10/2011
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    I am very happy with the service I receive from this garage since being recommended by a friend and have since recommended them to friends.
  • Mrs Hannah Mann Date of feedback 05/10/2011
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    Both my husband and I have been using this garage for about 10 years. I completley trust them and they have been more than helpful. I have no technical skills in relation to vehciles and they have always been very helpful, fully explain what has been done and are extremely honest in regards to the work required for my vehicle. I would highly recommend them to anyone.
  • Mr Nick Crabtree Date of feedback 05/10/2011
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    I supplied the parts and Top Marques did the work for me so the car could pass the mot this year. I was very happy with the service I received from them.
  • Mr Nigel Ratcliffe Date of feedback 05/10/2011
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    Top marks again!
  • Mr Nickolas Welch Date of feedback 03/10/2011
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    Good friendly service, investigated my clutch and contacted me with the options
  • Mr Christian Renaud Date of feedback 01/10/2011
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    Have confidence with this garage. You never know with cars if the garage's adding extras on unecessarily! From past experiances else where.
  • Mr Rodney Maggott Date of feedback 30/09/2011
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    Absolutely Brilliant service! Will go back again and recommend to others.
  • mrs Matilda Wonham Date of feedback 30/09/2011
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    always an excellent service with friendly staff
  • Mrs Jane Chaney Date of feedback 23/09/2011
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    As always a first rate job
  • Mr Bruce Waller Date of feedback 23/09/2011
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    Very satisfied customer.
  • Mr Matthew Crannis Date of feedback 22/09/2011
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    Usual good service and everything explained well.
  • Mr Husy Salih Date of feedback 20/09/2011
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    Five star service. Ford, Vauxhall etc should visit site and learn from the Customer focus, experience and service levels. My personal thanks to both Mark and his Team.
  • Mrs Ina Machen Date of feedback 19/09/2011
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    I always find this garage very helpful and trustworthy. They seem to carry out the work efficiently and I have never had any grounds for complaint of any kind.
  • Mr Richard Smith Date of feedback 16/09/2011
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    I have complete trust in the Top Marques team providing quality to the customer, very helpful. i will continue to use them for repairs, services, MOT's or any vehicle advice.
  • mr barry wallace Date of feedback 14/09/2011
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    All good really. I don't know if it's the cheapest or not but I was happy with the work and price and plan to re-book for further work. Very satisfied.
  • Mr Martin Ward Date of feedback 14/09/2011
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    Can always rely on this garage to do a thorough job and know that the invoice reflects the work done (no overcharging). A friendly and caring attitude to all customers,even my wife and daughter feel comfortable here and my grandaughter loves the free drinks machine and the toys in the waiting room!!
  • Mrs Rosemary Richards Date of feedback 12/09/2011
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    I have used this garage for many years. I have complete and utter faith in their workmanship and their honesty. The staff are courteous, efficient and friendly. My MGF is my pride and joy and Top Marques is the only garage to whom I will entrust her care.
  • Mr Alan Stokes Date of feedback 05/09/2011
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    Top Marques is an excellent Garage they are very helpfull and the work is first class
  • Mr Neil Poulton Date of feedback 03/09/2011
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    Always get great customer service and total honesty.
  • Miss Erica Pearce-Howard Date of feedback 02/09/2011
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    Being a female driver I am always wary of being taken advantage of by areas in which I am not qualified. I live a distance from the garage but always take my care there because I am guaranteed excellent customer service, and prompt and efficient work. My car broke down and they were able to deal with the issue the same day and provide a hire car whilst my car was being repaired so that I could get to work.
  • Mr Stephen Ward Date of feedback 02/09/2011
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    as per usual, excellent friendly service. I came away knowing my car was road worthy, that i was treated well as a valued customer which gave me a nice warm fuzzy feeling .....
  • Mr Jon Thurlow Date of feedback 01/09/2011
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    Very professional and, in most respects, an excellent service. I will be using Top Marques again.
  • MISS SALLY WIDDOP Date of feedback 31/08/2011
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    First time I had used this garage but was very impressed with the polite and helpful staff. I wouldn't hesitate to recommend Top Marques and would certainly use them again.
  • Mr John Drew Date of feedback 28/08/2011
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    The welcome, standards of work and customer support are outstanding. This is a garage well worth recommending.
  • Mr Paul Chaplin Date of feedback 28/08/2011
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    I have used this garage for repairs and servicing for the last six years (I bought the car new seven years ago). Their customer service is the best I've ever encountered and the quality of their work is excellent. I have recommended them to friends who have also been completely satisfied with the service they've received.
  • Mrs Marion Drew Date of feedback 26/08/2011
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    The staff are well informed and courteous. Mark always takes time to explain what will be done and snsures you understand the work that is to be done. A most professional service with the customer at it's heart.
  • Mr Alastair Batchelor Date of feedback 25/08/2011
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    Very good all round.
  • Mr Hardik Pathak Date of feedback 24/08/2011
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    Good people to do business with.
  • Mr Colin Abbott Date of feedback 22/08/2011
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    Helpful staff who look after owners and car alike.
  • Mr Anthony Whitby Date of feedback 21/08/2011
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    Top class garage that I would recommend to everyone.
  • Mr Mark Sexton Date of feedback 21/08/2011
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    I always use Top Marques Garage in Hitchin as they explain clearly work needed to be carried out and once done any problems they had undertaking the work. Customer service is always excellent - I have no hesitation recommending them to anyone.
  • Miss Sherry Robinson Date of feedback 20/08/2011
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    Really personable service with approachable and knowledgeable people on the front desk. Was iven good advice when booking the van in and when I explained that I wanted to keep costs to a minimum, the staff were helpful, honest and were able to reduce costs a little with recommended alternatives. The work was completed quicker than estimated time. All in all, a good service delivered by nice approachable and honest people.
  • Mr Nick Evans-Pughe Date of feedback 19/08/2011
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    Been using these guys for several years. They are outstanding in every way. I cannot recommend them enough; they are professional, experienced and totally trustworthy.
  • Mr Geoff Morse Date of feedback 18/08/2011
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    The garage was recommended to me by a family member & I was very impressed with the facilities and service provided
  • Ms Patricia Cook Date of feedback 18/08/2011
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    This garage is wonderful - everyone listens to the customer. Explanations of the work are always clear, nothing extraneous is ever done, and they always get back to me when they say they will. Also, my car never has dirty marks or greasy handprints left by the engineers. Prices seem very fair. Thank you Top Marques, and three cheers to you for the future.
  • Ms Annette Davis Date of feedback 17/08/2011
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    A very professional & friendly service. Courtesy car supplied at very short notice. Excellent overall customer experience.
  • Mr Matt Ellis Date of feedback 15/08/2011
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    Would recommend and will be using again
  • Mr Matt Ellis Date of feedback 15/08/2011
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    Would recommend and will be using again
  • Mr David Smith Date of feedback 12/08/2011
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    Once again I cannot fault the service.
  • Mrs Angela Taylor Date of feedback 11/08/2011
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    We have been using Top Marks for many years, and think their quality of work is excellent.
  • Ms Marie Smith Date of feedback 11/08/2011
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    I am very pleased with the work this garage does on my car. Have need my car every day for work and travel many miles. The garage is always prompt and efficient and keeps me motoring
  • Mrs Ann Ward Date of feedback 10/08/2011
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    Very caring and attentive staff. This was a RAC breakdown but they managed to fit the repair in with their scheduled work and I got my car back asap
  • Mr Geoff Croft Date of feedback 10/08/2011
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    Long experience with the garage assures me of a first class service
  • Mr Alex Fortune Date of feedback 09/08/2011
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    Another excellent repair from Top Marques - always friendly, welcoming, and most important reasonably and fairly priced . Used the courtesy car this time too - v good brand new Fiesta (was better than my car!). You can't ask for more from a garage
  • Mr David Bratley Date of feedback 09/08/2011
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    I have used this Garage for many years to my complete satisfaction
  • Mr David Smith Date of feedback 08/08/2011
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    I like this garage. I get good advice, they do good work at sensible pricing, and customer satisfaction seems to be a priority with them.
  • Mr s Harwood Date of feedback 07/08/2011
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    A trustworthy, honest garage which can be relied upon...........need you say more.
  • mrs jane smith Date of feedback 06/08/2011
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    the staff at top marques provided excellent customer service ensuring i was informed of work needed and cost before carrying out work. the car was fixed and ready to collect within the time scale given at drop off of the car and i am very happy to use this garage again.
  • Mrs Barbara Motlow Date of feedback 05/08/2011
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    Unfailingly efficient, honest and friendly
  • Miss Sarah Chapman Date of feedback 05/08/2011
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    i WAS EXTREMELY SATISFIED WITH THE WORK CARRIED OUT - AS AN EXTRA SURPRISE THEY WASHED AND VACUMED CAR - THANKS!!!
  • Mrs Kirsten Barnett Date of feedback 04/08/2011
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    As there was a few things wrong with the car and i was a bit baffled by the cost and with no knowledge of cars i asked for the minimal work to be carried out. When i went to pick up the car i was told i need to sort out the brake fluid which has to be done . If it has to be done im not sure why it wasnt included .
  • Mrs Susan Gray Date of feedback 04/08/2011
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    First Class service. They also remember my name, although I don't go in very often! All the staff are very polite, eager to help and willing to explain anything I ask. In over 40 years of driving Top Marques is by far the best garage for servicing and cost I have ever used. I always recommend my garage to my friends!
  • Mr Allan Gray Date of feedback 04/08/2011
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    The level of service provided by Top Marques is unbeatable. In over 50 years of motoring at last I have found a company where I can rely on excellent quality of performance in all departments. I am completely confident that I am not being ripped off on price or things are being done that need not have been done just to increase the end invoice. The personal service is something that I have never had from a garage before. As soon as I make contact I know that all the staff know who I am and provide the best possible and friendly service. I cannot praise them enough. I just wish other organisations could do the same.
  • Miss Leanne Markland Date of feedback 03/08/2011
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    Excellent service. Simple and swift to book my car in. Staff kept me up-to-date over the two days. All repair works explained and invoice was broken down well, so I can see what I paid for. Would consider using them again.
  • Ms Judith Sutton Date of feedback 30/07/2011
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    very pleased with level of service, very helpful
  • Miss Sarah Bibby Date of feedback 29/07/2011
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    Just brilliant and friendly customer service and there were a very quick turnaround in fixing the car.
  • Mr Paul Mepstead Date of feedback 28/07/2011
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    bEEN USING GARAGE FOR OVER 4YEARS. wE HAVE 3 OTHER VEHICLES WE SEND THERE TOO. NEVER HAD A PROBLEM, ALWAYS HELPFUL.
  • Mr Mark Coles Date of feedback 27/07/2011
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    Very pleased with service received, have used many times before and always trusted their opinion, plus they don't try and sell you extra's you don't want or need.
  • Mr Michael Bullock Date of feedback 25/07/2011
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    A truly super garage - they do what they say they'll do and I have never had the slightest problem with any aspect of their work or price. If only other garages were like them it would be better for the motoring public!
  • Ms Marie Smith Date of feedback 25/07/2011
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    I have been using this garage since 2005. I am always completely confident that the work carried out will be to a high standard, completed promptly and with an explanation of how the car is running and what I need to do to maintain it. They are always helpful if I telephone for advice about the car. In addition to any work they need to do to the car they help me with small additional things such as replacing lights and tyres which I find difficult to do using the handbook and gaining access to the various parts on the car. As my job involves driving for work everyday I value the prompt and efficient service I get from the staff at Top Marques and the kindness of staff,
  • Mr Daniel Gibson Date of feedback 24/07/2011
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    Good garage. One of few garages I feel I could trust.
  • Mr Paul Eve Date of feedback 24/07/2011
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    No Comments
  • Mr Neil Poulton Date of feedback 24/07/2011
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    I have used Top Marques for a number of years.I have always been impressed by their professionalism and honesty.
  • Mrs Susan Percival-SImmons Date of feedback 24/07/2011
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    I have used Top Marques for a year or more now for mine and my husbands (BMW) cars since becoming very disillusioned about the local Merc garage and it's charges. Top Marques are a very efficient and friendly garage and I have complete faith in them - and that's saying something after what I've dealt with at another garage!!
  • miss stacey griffin Date of feedback 23/07/2011
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    very friendly guys, helpful and honest.
  • mr andy ellis Date of feedback 22/07/2011
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    very happy with this garage, very helpful and transparent
  • mrs Marie Chapman Date of feedback 22/07/2011
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    Very helpful and polite over the phone and at reception. Asked for a specific time and it was acheived, also rang up to let me know it was ready.
  • Mr Nick Baker Date of feedback 21/07/2011
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    They even valeted the car!
  • Mr Mark Clements Date of feedback 21/07/2011
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    Always good service
  • Mr Charlie Wakely Date of feedback 20/07/2011
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    Once again Top Marques were brilliant - they warned me some months ago that the timing belt would be due to be changed, conveniently made the appointment by email, booked it in for my first choice of time/date, finished the work when they said the would, provided a courtesy car and reminded my husband to collect our son after he collected the car - talk about all-inclusive service!
  • Mr Russell Nutter Date of feedback 20/07/2011
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    I was given the option of a loan car or a lift to town
  • Mrs Carol Thompson Date of feedback 20/07/2011
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    Always very friendly helpful and efficient customer service :-)
  • Mr Andrew Underhill Date of feedback 19/07/2011
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    I have used Top Marques for a few years now and find them to be courteous, helpful and very professional and always recommend them.
  • miss anita evans Date of feedback 18/07/2011
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    very good customer service explained everything that the car needed repaired
  • mr michael hemmings Date of feedback 17/07/2011
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    Although not the cheapist garage i've ever used, this was by far the best for presentation, customer service and most of all making sure I understood exactly wot was going to be done and why.
  • Mr Alex Fortune Date of feedback 16/07/2011
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    It's great to finally find a garage where you can trust the advice and work given. Staff all friendly and happy to explain what's been done, excellent, reasonable pricing and standard of work done. What more do you need. Highly recommended.
  • Mr Richard Macklin Date of feedback 15/07/2011
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    great garage. will be using from here on in, so long as I live in this area.
  • Miss Helena Cotter Date of feedback 15/07/2011
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    I have been using this Company for years. They offer a first class service and are always friendly and professional. Moreover, as a woman driver, I am quite cynical about garages having run the gauntlet over the years of rip-off establishments. You won't be disappointed at Top Marques. I am 100% confident in the quality of their work. I know when Mark is going through the invoice with me, pointing out in detail the work carried out, they have actually done it! If you have never been to them before, give them a try. You will, I am sure, become a long term satisfied customer like me. P.s. I travel from Bedfordshire to have my car looked after by them.
  • Mr Allen Van Halle Date of feedback 15/07/2011
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    Completely satisfied with the work on my vehicle. Have already arranged to take my other car next month for its service and MOT.
  • Mr Sergio Picone Date of feedback 14/07/2011
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    We use this garage for repairs, service and mot on both of our cars, we have always found them to be professional, they carry out the work on time with no hidden extras. We have recommended this garage to family and friends
  • Mrs Tracey Welch Date of feedback 12/07/2011
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    Very friendly and good explanation of work carried out. Good memory of customers.
  • Mr Nigel Ratcliffe Date of feedback 12/07/2011
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    Painless and helpful experience as always
  • Mrs Ann Ward Date of feedback 11/07/2011
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    This garage was recommended by family. Very pleased with the service and will continue to use them.
  • Ms Teresa Hisgrove Date of feedback 08/07/2011
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    I would highly recommend this garage. As a female, some garages have the attitude that they can blind you with technical jargon. With this garage you get "exactly what it says on the tin". I never feel they are trying to "con" money out of me as they always ensure that you get your money's worth out of each part before they carry out the repair/replacement.
  • the book people Date of feedback 08/07/2011
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    always good service at top marques very happy.
  • Mr David Smith Date of feedback 08/07/2011
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    I always get a thoroughly reliable and honest service from this garage. The staff are very friendly and are especially helpful if I need any technical information to help me make any decisions about my repair/serviceing costs.
  • Mr Paul Tossell Date of feedback 05/07/2011
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    A trustworthy team who provide a solid reliable job.
  • Mr James Hampton Date of feedback 05/07/2011
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    No comments thanks, problem with vehicle was identified and carried out accordingly, not problems at all.
  • Mr James Hampton Date of feedback 05/07/2011
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    No comments thanks, problem with vehicle was identified and carried out accordingly, not problems at all.
  • Mr James Mooney Date of feedback 02/07/2011
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    Service carried out to high standard Customer service always fantastic Wont use another garage
  • the book p andy anderson Date of feedback 01/07/2011
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    i have used this garage for a few years and have always had a good service to my vehicles , the service has always been prompt and the staff are very good.i have in the past and still do reccomend this garage to my customers and friends and family.
  • Mr Martin Ward Date of feedback 01/07/2011
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    Always a pleasure to deal with.Free courtesy car provided.Never feel that I am being "ripped off" ia any way.This is how a car repair business should be with old fashioned standards and service brought up to date for the 21st century.
  • Ms Suzanne Parkin Date of feedback 30/06/2011
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    I would, and have, recommended the garage to others. Always a friendly and efficient service given by all. Unlike many garages I am never made to feel patronised and I believe all works carried out have been good value for money. A very professional outfit.
  • Ms Heather Callaby Date of feedback 30/06/2011
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    I travel 58 miles to use this garage as I have complete confidence in their work and their customer service is excellent.
  • Miss Helena Cotter Date of feedback 30/06/2011
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    I have been using this company for years. They offer a first class service and are always friendly and professional. Moreover, as a woman driver, I am quite cynical about garages having run the gauntlet over the years of rip-off establishments. You won't be disappointed at Top Marques. I am 100% confident in the quality of their work and I know when Mark is going through the invoice with me, pointing out in detail the work carried out - they have actually done it! If you have never been to them before, give them a try. You, I am sure, will become a long term satisfied customer like me. P.s. I travel from Bedfordshire to have my car looked after by them.
  • Mrs Penny Constable Date of feedback 29/06/2011
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    Personal and pleasent people with a proactive and positive attitude towards their work, helpful and supportive and they clean your car for you!
  • Mrs Tess Clayton Date of feedback 29/06/2011
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    Friendly, informative and helpful service. Repair seems good. Didnt think to ask about repair guarantee - maybe info should have been provided, not sure. Hope don't need to find out! Excellent service all round i'd say.
  • Mrs V Gardner Date of feedback 29/06/2011
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    Top marques always provide efficient service and fits in our vehicles to suit our requirements.
  • Mr Andy West Date of feedback 29/06/2011
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    Top Marques was recommended to me by my next door neighbour - word of mouth is always a good advertisement in my opinion. Reception staff are brilliant, work is always timely & good quality, never been disappointed!
  • Mrs Samantha Harvey Date of feedback 29/06/2011
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    In my 18 years of driving this is the friendliest, most helpful garage I've had the pleasure to do business with. The staff are always very friendly, helpful and straightfoward.
  • Mr Charlie Wakely Date of feedback 27/06/2011
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    We have used Top Marques for four years now and have had nothing but pleasant experiences with them.
  • Mr Andy Douglass Date of feedback 25/06/2011
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    I've used Top Marques for a few years now and have always found the staff utterly professional, reliable and trustworthy, would recommend to anyone.
  • Miss Vivienne White Date of feedback 24/06/2011
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    great, welcoming and friendly.
  • Mr Andrew Darley Date of feedback 23/06/2011
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    Top Marques do not generally contact me to authorise additional work (which would be a small improvement) but I trust that they would do if the problem was completely unexpected and the cost significant. Basically, when it comes to customer service, cost and quality of workmanship, all garages should be like Top Marques.
  • mr robert stanley Date of feedback 22/06/2011
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    very polite and helpful and the new premises are impressive
  • Mr Parminder Sarai Date of feedback 21/06/2011
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    I have been using Top Marques for a number of years and have found the work of a very high standard. The staff are very polite and have now got to know them.
  • Mr Nigel Hall Date of feedback 19/06/2011
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    Very good customer service. Friendly staff
  • miss judy lawrence Date of feedback 19/06/2011
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    Have been using this garage for a few years now and would highly reccommend them .....................A*
  • Mr Derek Jenkins Date of feedback 17/06/2011
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    Very helpful staff from managment down and a most efficient garage in every respect. I would have no hesitation in recommending them to anyone.
  • Mr David Howard Date of feedback 17/06/2011
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    Over the long period of years that I have driven and consequently experienced many many types of garage repair service, including main dealer franchises, I have never before experienced the quality and efficiency shown by 'Top Marques' of Hitchin. The experience was quite honestly a revelation and goes a long way to restoring my faith in British workmanship. They are emphatically one of the best car repairers, if not the best, that I have ever encountered in over 45 years of driving experience. From the above, you may quite rightly deduce that Top Marques of Hitchin have won myself and my family and friends as life long customers. This incredible service started from my first initial telephone call to them and finished as we left their premises. It is so encouraging to find this quality of service from any UK business, let alone garage repair shops that normally enjoy a very bad reputation. When arriving at their premises and I have never met any of them before (My wife has) it is almost like talking to an old friend. This feeling emanated from all of the staff, with particular reference to the Manager/Receptionist and the owner himself. Should my compliments sound too flowery and contrived, then I apologise, for I found them to be quite astounding and certainly very refreshing. David Howard
  • Mr Jason Darby Date of feedback 17/06/2011
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    Excellent service and very good value. Would recommend Top Marques to anyone in the catchment area.
  • Dr Dennis Haylett Date of feedback 17/06/2011
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    Hassel-free experience. Friendly staff.
  • Miss Rachel Heelis Date of feedback 14/06/2011
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    First time using this garage and would most definately use them again and recommend to family and friends. I am often cautious about getting ripped off from garages or garages not carrying out the work they say they are going to. Top Marques were excellent in their customer services and explaining to me cleary the work that needed to be done to my car. Plus I was able to have a courtsey car whilst the work was being carried out which was a definate bonus! Brilliant and friendly service and will definately be going back for service and MOT.
  • Mrs Ieneke Rayburn Date of feedback 28/05/2011
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    Top Marques gives fantastic, prompt service at reasonable prices AND it's clean and very organised! I would definitely recommend them to a friend, which is how we found out about them in the first place.
  • Mr Heinz Wehrmann Date of feedback 26/05/2011
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    I have used this company for over six years and ALWAYS received the same high standard of service and value for money.
  • Mr Matthew Hibbs Date of feedback 25/05/2011
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    Extremely friendly, and lovely new offices (including very nice waiting room).
  • Ms Debby Golding Date of feedback 25/05/2011
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    I always use this Top Marques and recommed it to everyone,the staff and the care that they offer is second to none, nothing is a problem.
  • Ms Debby Golding Date of feedback 25/05/2011
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    I always use this Top Marques and recommed it to everyone,the staff and the care that they offer is second to none, nothing is a problem.
  • MR Lee Shadwell Date of feedback 10/12/2010
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    An excellent garage that my family have been using for years which I would highly recommend.
  • Mr Steven Smith Date of feedback 09/12/2010
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    efficient, friendly and very pleasant staff. service provided was very good, car returned in a timely manner, and cleaned on the inside too! all in all a very good service, and a garage i will be highly recommending!
  • Mr Nick Tillett Date of feedback 02/12/2010
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    Excellent customer service
  • mr david jefferies Date of feedback 30/11/2010
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    I have used this garage for three years now for two cars and although not cheap the work is carried out to a very high standard by a very professional organisation
  • Mr Chris Whitehead Date of feedback 30/11/2010
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    Very good service, thank you!
  • Mr David Langridge Date of feedback 29/11/2010
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    Excellant customer service- always reliable
  • Mr Andrew Ircha Date of feedback 28/11/2010
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    On time and clear explanation.
  • Mr Greg Hutton Date of feedback 27/11/2010
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    Great service. Customer friendly and focussed. On-line booking would be a good next step.
  • Ms Sophie Huc Date of feedback 25/11/2010
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    I have always received a very good level of service and customer care! I would certainly recommend this garage to friends and relatives.
  • Mrs Victoria Amess Date of feedback 24/11/2010
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    I would highly recommend this garage to friends / family. The standard of work carried out is always excellent and the staff are all very knowledgable, approachable and friendly. Brilliant customer service.
  • Mr. Harry Wagstaff Date of feedback 23/11/2010
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    I only recently found this feedback website so I thought I'd drop a line. I brought my car in sometime during the summer of 2006 for Top Marques to have a look at the brakes. I felt there was something wrong with them (the car veered when brakes were applied). The garage identified the problem as something to do with a column being corroded and "repaired" the brakes. Total cost was around £300. A day later I was driving down to London and the brakes completely went, nearly causing me to crash my car. I made it back to Hitchin and the following morning called the garage and brought the car back in. They said that it wasn't their fault and that the work they did had not been related to the new problem. Some bullshit about the new column applying more pressure to another part of the brakes which had then caused a separate, worn-out part to collapse. How they didn't pick that up in the first place is beyond me. At the very least they missed something pretty bloody obvious. All I knew was that brought in a car that had brakes that worked but didn't feel right. After the "repairs" the brakes then completely ceased to operate. After identifying this new, unrelated problem, Top Marques then charged me another £530 to sort out the new problem. So all in all, I had handed over in the region of £850. Have never gone back and have told everybody around Hitchin to avoid Top Marques. I only ever took my car there because my idiot friend uses the garage constantly. He's a mug. Anyway, I have no want to follow the matter as it's so long time ago (hence I am writing under a false name). Just wanted to let Top Marques know that I was very disappointed in their work and that at least in my case your work was shoddy and fell below the level expected. And to let these Motor Codes people know that Top Marques has some issues surrounding their work. Just in case there are others out there who feel they have been done the same way as I was
  • Mr Louis Rhodes Date of feedback 16/11/2010
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    Exellent service from all at Top Marques
  • Mr David Bratley Date of feedback 08/11/2010
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    I and my family have used this garage for several years and never had a comlaint
  • Ms G Parry Date of feedback 05/11/2010
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    My colleagues use this garage and we are always impressed with their prompt and friendly service.
  • Mr Eric Johnson Date of feedback 04/11/2010
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    I have used this garage before for new tyres and MOT’s, but this is the first time I have used them for a service. The staff are friendly, helpful, professional and above all I trust what they tell me, and I cannot say that for some garages I have used.
  • Miss Sarah Kirwan Date of feedback 04/11/2010
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    Very good service and pleased with work carried out.
  • mrs deborah dawson Date of feedback 29/10/2010
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    We have used this garage several times and the standard of work and service is excellent. We have recommended them to all our friends.
  • Mr Bernard Lovewell Date of feedback 25/10/2010
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    Very friendly people who I feel I can fully trust. This is important as I have no technical expertise myself. I have no hesitation in recommending them to others.
  • Mr Alan Brown Date of feedback 25/10/2010
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    This is the 5th year I have taken my car to Top Marques for servicing, tyres, MOT etc. and have always found Mark, Dave and the rest of the team to be honest, straightforward and helpful.
  • Mrs Andrea Merry Date of feedback 22/10/2010
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    Great garage! Very friendly and helpful staff. Would definately recommend to friends.
  • Miss Moya Donaldson Date of feedback 18/10/2010
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    This garage was recommended to me by a friend who uses them. She said they were very efficient, reasonable and very friendly. I found they lived up to her recommendation and the work was carried out very quickly so that I had as little disruption to my work as possible.Also I found that they did not treat me, as a woman driver as if i didn`t understand cars and that goes a long way. I will definately use them again and will be going there for my MOT in march.
  • Mr Rodney Maggott Date of feedback 16/10/2010
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    This has been my first time at Top Marques Garage. I was thoroughly impressed with the level of customer service and professionalism. A friendly, warm welcome and detailed explanations of the process. The service carried out was very satisfactory, with a marked improvement in the car's performance. I will definately continue to use Top Marques for all of my motoring needs. Thank you.
  • mrs heidi mackie Date of feedback 15/10/2010
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    have used the garage for many years and always feel well treated, fair charges and excellent explanatory skills.
  • Mrs Tania Hawkins Date of feedback 12/10/2010
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    Great garage. Regularly recommend.
  • Mr Alan Chaney Date of feedback 24/09/2010
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    Have been using this garage for many years. No complaints. Cannot fault them. Very friendly and always fair
  • Mrs Catherine Marsden-Jones Date of feedback 24/09/2010
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    I have always had excellent service and treatment by this garage.
  • Date of feedback 25/03/2010
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    Vehicle was left with the garage and request a call when ready to collect and call received within 45 minutes. Very quick and efficient service.
  • Date of feedback 09/12/2009
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    Very impressed with the service and attitude of the people who work there. They seem to genuinely care about providing a good service to their customers.
  • Date of feedback 10/11/2009
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    The people at the garage went above and beyond. They were aware we were going away and needed the car so pushed to make sure work was finished on time. What most impressed me though was that as we would be without a car for 2 days they were kind enough to give us a courtesy car which was such a help. I really can't praise them enough for an all round excellent service.
  • Date of feedback 29/10/2009
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    I have seldom come across such amazingly good service in dealling with my requirements and completeing my repair in a totally professional manner. Would that all customer serivce be this good. David Smith
  • Date of feedback 21/10/2009
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    An excellent independent garage providing a very high level of customer care and service. I thoroughly recommend this garage to anyone looking for value for money and piece of mind in an industry where it can be difficult to find a garage open to such honesty and integrity.
  • Date of feedback 16/10/2009
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    This is one of the best garages I have used, very fair and can be trusted
  • Date of feedback 02/10/2009
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    I only booked an MOT after finding their website and being impressed by their professionlism. All the staff I met were very friendly and helpful, and being a woman, not at all patronising. I will definitely use this garage again.
  • Date of feedback 27/09/2009
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    My family has used this garage for a number of years and always find the sevice excellent
  • Date of feedback 20/09/2009
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    I have used Top Marques for this MOT and a service earlier this year, having had them recommended to me by a couple of contacts. They are extremely courteous and friendly, and give good advice. Whilst they may not be the cheapest, they certainly seem to do a good job and i do not feel in anyway sold short. I shall continue to use them and am happy to recommend them to others.
  • Date of feedback 10/09/2009
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    A very well run small business giving great value for money. Workmanship is first class. I have been using Top Marques for over 5 years now and have recommended them to at least 8 friends who now also use them.
  • Date of feedback 09/09/2009
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    This garage is how all garages should be. Friendly honest people who aren't trying to rip you off and who supply excellent workmanship. It has been such a pleasure to do business with Top Marques.
  • Date of feedback 07/09/2009
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    I thought the level of service was excellent. I will certainly be using them again .
  • Date of feedback 04/09/2009
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    Very friendly atmosphere. Clean and tidy reception and waiting area. Staff give confidence in the work to be carried out.
  • Date of feedback 04/09/2009
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    Speedy, friendly and professional company which I will be pleased to recommend. Will use for next service if convenient.
  • Date of feedback 04/09/2009
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    I have used Top Marques Garage for the last 8 years and three vehicles, Rover 414, Ford Focus 1.8LX and now a Citroen C8. I have always found the standard of service is exceptional in every way and the staff polite and very professional.
  • Date of feedback 04/09/2009
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    I have used Top Marques Garage for the last 8 years and three vehicles, Rover 414, Ford Focus 1.8LX and now a Citroen C8. I have always found the standard of service is exceptional in every way and the staff polite and very professional.
  • Date of feedback 04/09/2009
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    I have used Top Marques Garage for the last 8 years and three vehicles, Rover 414, Ford Focus 1.8LX and now a Citroen C8. I have always found the standard of service is exceptional in every way and the staff polite and very professional.
  • Date of feedback 04/09/2009
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    Excellent value for money and made us feel we were expected to become customers for the long term rather than getting ripped off by some get-rich-quick merchants. Nice folk to talk to and felt comfortable trusting them.
  • Date of feedback 02/09/2009
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    Excellent garage, been going here for many years and would never hesitate to recommend them to others.
  • Date of feedback 02/09/2009
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    I feel as though I am being dealt a fair and honest quote for works being carried out. Thankyou.
  • Date of feedback 27/08/2009
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    Top Marques Hitchin is a fantastic Garage. Very friendly, accommodating, reliable and trustworthy. Work is carried out promptly, to a very high standard and the staff are happy to explain/discuss any repairs. I have recommended this garage to friends and family and will continue to do so.
  • Date of feedback 26/08/2009
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    Well trained staff, clean and tidy premises. All in all a pleasant experience.
  • Date of feedback 13/08/2009
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    I have used this garage for several years as does my wife and daughter and have always been totally satisfied with their work and excellent customer attidude.
  • Date of feedback 12/08/2009
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    Would definitely use again and have already recommended to others.
  • Date of feedback 12/08/2009
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    The work was carried out speedily and I was kept informed durring the process. Excelent service, I would recomend this garage to anyone.
  • Date of feedback 31/07/2009
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    Good garage to deal with and as a woman I don't feel intimidated or patronised by them which is refreshing.
  • Date of feedback 30/07/2009
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    When I've needed work done urgently at short notice they have always been able to find the time, for which I am very grateful!
  • Date of feedback 30/07/2009
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    The best garage I've ever used. Thought it would be expensive because it's so smart and conveniently located, but every time the prices are very reasonable and work kept to a minimum. The first garage where I don't worry about getting overcharged because I'm a woman - very refreshing! Everyone working there is friendly and helpful at all times... I couldn't recommend Top Marques more highly.
  • Date of feedback 30/07/2009
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    Nothing but praise
  • Date of feedback 23/07/2009
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    I have used Top Marques Garage for the last six years they have never let me down! The team are always very polite and explain repairs and servcie in a clear way, without being patronising to me as a women! They are always been very helpful I have recommend to my friends. Catherine Evanson
  • Date of feedback 22/07/2009
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    Excellent customer service. Very helpful and polite staff. Would definitely recommend this garage
  • Date of feedback 17/07/2009
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    Superb garage. Havr used for 6 years without complaint. Very reliable. Extremely polite. They understand the ethos of customer service. Have and will recomend to friends and family.
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Opening Hours

Monday7:30-17:00
Tuesday7:30-17:00
Wednesday7:30-17:00
Thursday7:30-19:00
Friday7:30-17:00
Saturday
Sunday