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W Livingstone Ltd
Voted Scottish winner in the 2011 Golden Garages competition, W Livingstone Ltd is a family owned & run business established 50 years ago in 1961. We have held the SEAT franchise since 1991. We offer a great choice of new and used cars and outstanding levels of service. Our on-site Sales, Service, Parts & body shop departments cater for all your motoring needs. For full details on our Business go to www.firstforseatcars.com.

- Email:
- Phone:
- 01698 817137
- Web:
- www.firstforseatcars.com
- Contact:
- Mr Robin Livingstone
- 34 New Edinburgh Road
- Uddingston
- Glasgow
- Lanarkshire G71 6BS
- 98%
- Customer satisfaction
- 96%
- Recommend to friends or family
- 98%
- Booking process
- 96%
- Quality of work
- 95%
- Quality of information
- 95%
- Level of customer service
- Total number of survey returns
- 113
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I researched the web and found your garage. Delighted with the service and attention I received. Very personal service so seldom seen these days, Thanks I will be back next year
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Excellent service all round! Thanks
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Excellent customer service on both occasions visiting this garage. Service carried out within reasonable time and great facilities to use while waiting. Would definitely use this garage again and recommend to others.
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Can't fault the service from obtaining a quote to having the work done.
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I have used this garage since the purchase of my car. The staff are friendly, helpful and explain everything to you, they are always upfront and honest. I would not take my car anywhere else.
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There was a small problem in that the work carried out (a routine replacement of wheel bolts) wasn't what I asked for. But when I took this up with the staff, they immediately arranged for the correct bolts to be fitted. The staff were very friendly and helpful.
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Pleased with efficient service, I trust this garage to carry out work.
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I found level of service I received from W. Livingstone Ltd to be excellent, I have used this company in the past and intend to continue to use them in the future.
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excellent service
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This family run business is just that a family - with smooth relationships between the front desk, service sction and after sales staff. As a result as a customer you feel well treated and respected and indeed welcomed as a member supporting the family. 100% satisfied.
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I have purchaesd two cars from this garage, the second being SC53 UFX. All servicing and repairs on both vehicles over a period of about 17 years have beeen carried out by Livingstones. The standard of service and quality of work provided by Livingstone's has always been of the higest level.
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I cannot fault this garage. The staff were very helpful and friendly over the telephone and in person. The service received was comprehensive and efficient. I will certainly be using them again when the next car service is due.
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Excellent customer service. Had taken the car for MOT and Brake fluid replacement at a non registered Seat garage only to find out when this service was being carried out that the brake fluid had not been replaced. W Livingstone called to inform me of this and asked if it was ok to go ahead with the extra work. Lesson learnt buy cheap pay twice!!!
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Service & MOT completed on time and fully satisfied
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Used garage for number of years and can not fault any work done. Staff always helpful & friendly and level of service far exceeds another major garage that I previously dealt with and had probelms with.
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I have dealt with this garage for many years and the service has been consistantly excellent. From reception staff, to mechanics, to management, everyone is pleasant, helpful and knowledgeable. Nothing is ever too much trouble and all questions are answered and explained willingly. I am always kept up-to-date with what is happening with the car while it is in the garage and nothing is ever done without my consent. The excellent level of service is very much appreciated. Thank-you.
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Car booked for service - offered loan car - we refused and were run to local Bus Stop at our request. Phone call when service completed. Excellent service and so many smiley faces. Would definately go back - really nice people.
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Helpful staff make you feel you are in good hand here.
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Have been a long standing customer of this particular garage for many years. Would not be returning if the level of service was not excellent.
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I've been a customer for many years and have never had any cause for complaint. Highly recommended
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I have used this garage for 9 years and am more than happy with the level of service provided and the friendliness and professionalism of the staff. It is evident that the business see this as an important matter to them.
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Super family orientated garage with superb staff.
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Very happy with the customer service, friendly attitude and mechanical work carried out. The car, although 8 years old, did feel "tighter" and smoother after the service and the repair successfully stopped the doors leaking-in a torrent of rain water. The only thing I wasn't too happy about was the scratches and marks left on the doors which, to me, look like they've been made while leverage has been applied. They are however very small and aren't worthy of a complaint unless it allows rust to form.
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Everything done on time, car left clean, very helpful. invoice number can be provided if required
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Excellent service and all explanations given
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Whilst booking my car in for it's MOT, I was on an extremely tight schedule. I explained this to the customer services dept, and they were very helpful as they reorganised their bookings in order to fit me in, this was much appreciated. They were also very prompt in informing me that the work was complete. All in all my dealings with W Livingstone Ltd was hassle free, and the work was carried out to a good standard. They were also very clear and up front with the work that was required. I would therefore recommend this garage to any of my friends and family, and I look forward to dealing with them in the future.
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I left my car at the garage at 9.30am on Monday 11th July for an MOT and service. Later that day the garage contacted me to say that the car would need to stay in the garage overnight to get work done which was fine. I was told that the card would be ready by early afternoon the next day. When I phoned the next afternoon to find out if it was ready, I was told that the car would need to stay in for another night because the work had still not been completed. This was very inconvenient and I don't think I received good customer care. I finally got the car back on the Wednesday morning. My husband and I have used this garage on a number of occassions and this is the first time that we have not been satisfied.
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As always top class service, buying a new or used car or having the vehicle serviced it it always a pleasure to use this very pleasent and warming dealership.
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Have used this franchise garage for 4 years (since purchasing my Seat Leon) for all my routine servicing. They have always been polite, courteous and have clearly explained work to be carried out or when completed. I have not experienced any problems and would have no hesitation in recommending them.
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An excellent family run garage where customer service is a priority
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first class service
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Excellent job as always
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W Livingstone is a family run friendly business where they do everything to ensure that you leave satisfied. I have used the garge for the last two services and have recommended to friends.
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Excellent service from friendly and helpful staff.
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The price quoted for the repair was more than what I actually paid as the job took less time than expected and the labour bill was reduced accordingly. I'm not convinced this would be the case with large monopoly garages.
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Garage does a reasonable job.
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Really cant fault my garage for anything, everytime I've used them, the works done in the given time, also the paperwork is simple to understand but they also explain it too.
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First Class garage, ive never had any complaints or problems with W Livingstone and my family have been using them for over 10 years.
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Work could have been done quicker
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I have dealt with the garage when I had a company car and always found the level of customer service excellent. When it came to buy a car we used W Livingstone because of this excellent service.
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A friendly, local garage which I have used for many years. I am kept informed, by phone, of progress, and th garage will accommodate clients even at short notice. Very much the personal touch. On returning the car, it is washed and valeted free of charge. Costs are not excessive.
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This garage always provides a friendly, knowledgeable and efficient service. Having used them for a number of years I always recommend them to family, friends and colleagues.
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Livingstones make it so easy to drop off and collect the car when it's suits me. I like the fact that the receptionists have knowledge of the work being done on the car.
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I have taken my car(s) to W.Livingstone for several years and have always found them to be open and honest about work requiring to be carried out but also about advising what work can wait. A very friendly family run garage.
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Excellent service, as ever.
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very helpful
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This is a family run garage which I have chosen on the basis of high quality service even though it is not always the cheapest price.
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Excellent service
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first class garage.
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A friendly garage rrecommended by a work college who said they were the most thorough garage he had been to. They did an excellent job and fixed my problem with my accelerator peddle under warranty. Will definatey go back to the garage again.
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Very happy with the service received, which went above and beyond the service I have received from other car dealerships. Staff were very customer focussed. I was offered a courtesy car on booking the car for the service and staff ensured that manufacturers recommended servicing was done on the vehicle, after checking with myself first. Staff were friendly and approachable. When I was unable drop off the hire car and pick up my own car (due to delays caused by traffic) before the servicing department were due to finish, service staff ensured that sales staff still present were able to assist on my late arrival. As some one who always feels let down by companies customer services I was glad to see that there is still a company that pride themselves in providing not just a good service but the best service that they can and strive to assist the customer, where possible. A short time after the service, the weather in Scotland turned to heavy snow and as I travel along the M8 from Airdrie to Linwood, am glad that I took the car to this garage, as I do not believe that other garages would have performed the work to the same standard and I would not have felt as confident in the vehicle as I did and still do.
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My wife and i have been using this garage for several years and have the highest regard for the quality of their work and the staff involved
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Very good service as usual.
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Generally speaking, this particular visit to this garage was very good indeed and I cant complain with the work done, new parts fitted and level of customer service. Although. I do tend to find the reception staff somewhat a bit "nippy" or a tad frosty and to be honest I have seriously considered going somewhere else but there are not that many Seat dealers garages in the area (there is an Arnold Clark Seat dealer in Glasgow, but I certainly wont be going to them!). I find the workmanship of work done to be good although I have had one repair done to a previous Alhambra (which in a round about way I had had enough and deceided to sell the car as it was getting on in age) and the so called" repair" was never fixed properly. this really did disappoint me very much but I really have no other Seat garages to take my car to. it seems to be a case that I just have to accept this, I suppose I could take it to an independent garage but past experience has let me down there too. I hope this info that I have given is in some way useful. Thank you
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this is the 7th car i have bought from this garage and that says it all
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I was advised by service manager that my car needed 2 new tyres immediately and the invoice stated it should 'not be used until they had been replaced'. I was told that one of the tyre had cord exposed. When I asked to see this the mechanic stated it was "almost" through to the cord. I took my car to another garage who told me one tyre should be replaced very soon as it had only 2 mm tread left. The other so called defective tyre had a minimum of 3 mm tread and did not require to be replaced immediately. That garage provided me with a full visual inspection report. Both tyres were still legal at that time. I will not return to this SEAT garage because of their false information.
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Went to the garage with a knocking noise coming from the suspension. They replaced a part but this did not resolve the problem went back to the garage but they said they acknowlegded the noise however the problem is still there but there was no offer of refund for parts replaced in my view needlessly.
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I have always used this garage for servicing of my SEAT. Always the service has been either very good or excellent. Fully reccommended, thankyou.
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As always !
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Have dealt with W. Livingstone Ltd., since I bought my car new from them. Have been very pleased with their work, so much so that I return every year to get my car serviced and MOTd even though I live in Edinburgh. They have not let me down.
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A health check was carried out free of charge by the garage. They informed me of all important work that needs to be carried out on the car
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helpful friendly staff. Work completed on time.
















