Useful Links

Consumer Direct

Consumer Direct is the government-funded telephone and online service offering information and advice on consumer issues.

www.consumerdirect.gov.uk

Office of Fair Trading

The Office of Fair Trading (OFT) Consumer Codes Approval Scheme (CCAS) is a scheme for approving and promoting business-to-consumer codes of practice. OFT Approved Codes promote and safeguard consumers' interests by helping them identify better businesses and encourage those businesses to raise their standards of customer servic.

www.oft.gov.uk/codes

Consumer Focus

Consumer Focus is the consumer champion working in England, Wales, Scotland and, for post, Northern Ireland.

www.consumerfocus.org.uk

Advertising Standards Authority

The Advertising Standards Authority (ASA) regulates the content of advertisements, sales promotions and direct marketing in the UK.

www.asa.org.uk

Citizens Advice

Citizens Advice helps people to resolve their legal, money and other problems by providing free information and advice across the UK.

www.citizensadvice.org.uk

Trading Standards

Trading Standards Central provides a wealth of information for consumers and businesses.

www.tradingstandards.gov.uk

Direct.gov.uk/motoring

Direct.gov.uk contains a wealth of information for motorists, covering everything from driver licensing to road safety and advice on owning a vehicle.

www.direct.gov.uk/motoring

Driver Vehicle Licensing Agency (DVLA)

Information on all vehicle and driving documentation, including driver licences and new vehicle registration.

www.dvla.gov.uk

HonestJohn.co.uk

Everything you need to know when buying a new or used car.

www.honestjohn.co.uk

Motor Industry Facts

MotorIndustryFacts.com provides a truthful insight into the UK automotive sector.

www.motorindustryfacts.com

Vehicle Certification Agency

Information on how to import a car to the UK and information for buyers of new and used cars about how they can reduce the impact of their vehicle on the environment.

www.vca.gov.uk

Vehicle & Operator Services Agency (VOSA)

For information regarding vehicle safety recalls and the MOT test.

www.vosa.gov.uk