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Help and Guidance
If you cannot find the information you are looking for please try the following:
If you're a consumer and wish to submit an enquiry call 0800 692 0825, lines are open between 9am to 5pm, Monday to Friday excluding bank holidays.
Alternatively click the submit your enquiry section of the relevant code, please allow between 7-10 working days for a response to any written enquiries.
Find out more about each of our Codes.
If you wish to report a problem or cannot find what you're looking use the form below, including your contact information and registration number or call us on 0800 692 0825.
Please note: Your information including details about your complaint may be shared with any relevant third parties in addition to the subscriber during the course of investigation. This may include the garage, manufacturer and arbitration provider should the case be escalated. However your information will not be used or shared for marketing purposes.
- Motor Codes Ltd, 71 Great Peter Street, London, SW1P 2BN