Press releases
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MOT test - Industry Code and consumer feedback key to maintaining standards
1st February 2012Industry code and consumer feedback key to maintaining standards and safety for motorists Motor Codes, the automotive industry self-regulatory body, welcomes today's announcement that the current vehicle MOT testing regime is to remain unchanged and that a greater emphasis is to be pla... continued
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Motor Codes to review Vehicle Warranty Products code of practice
9th December 2011Motor Codes to review Vehicle Warranty Products code of practice Motor Codes temporarily suspends Vehicle Warranty Products Code, to investigate protection of ring-fenced payment funds. Consultation with OFT and industry stakeholders, to deliver a workable solu... continued
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Full OFT approval for Motor Codes
22nd November 2011Full OFT approval for Motor Codes Motor Codes has received full OFT approval for its Service and Repair Code, meaning that subscribing garages can now display the OFT logo alongside the Motor Codes tick, to further reassure motorists. Three years on from the ince... continued
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OFT backs Motor Codes
22nd November 2011OFT backs Motor Codes More Motor Codes reassurance for motorists Automotive Service and Repair Code gains full OFT approval. ‘Safe haven' network of garages numbers 6,500-plus nationwide. Online ratings and reviews give real-time feedback from other motorists.... continued
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Low complaint levels for Motor Codes garages
21st October 2011Motor Codes highlights low complaint levels OFT-backed self-regulatory body fulfils intermediary role, boosting consumer confidence Three years on from the launch of the Motor Industry Code of Practice for Service and Repair, calls to Motor Codes - the car service... continued
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Advice line update - Diesel particulate filters
21st October 2011Motor Codes Advice Line bulletin Diesel particulate filters Looking to buy a diesel car? Here's what you need to know. You might have heard about problems that motorists have experienced with diesel cars where a diesel particulate filter has led to costly repair... continued
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Micheldever Tyres displays Motor Codes ratings for all garages
18th August 2011Micheldever pioneers independent customer rating tool for garages New web service from Motor Codes Micheldever Tyre Services/Protyre, the UK's largest independent wholesaler, distributor and retailer of tyres, has applied the Motor Codes online customer ratings... continued
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Subaru & Isuzu sign up to Motor Codes
22nd July 2011Comprehensive cover for motorists Subaru and Isuzu dealerships commit to service and repair standards Joining the increasing number of manufacturers and car retailers within the Motor Codes network, International Motors Group has signed-up its Subaru and Isuzu dealerships t... continued
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Motor Codes survey winner pockets £241
5th July 2011Customer survey winner - June 2011 The Motor Codes survey is hugely important, as it gathers meaningful feedback from customers, so that others can make an informed choice on where to trust their car and hard-earned cash. As a thank you for helping us develop our network of safe haven... continued
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Motor Codes seeks views for used car sales code
13th June 2011Used car buyers urged to have their say on new code of practice Motor Codes, the government-backed self-regulatory body for garages, moves to cut car buyer complaints with consultation on development of code of practice. Consultation involving car retailer... continued
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Jaguar Land Rover signs up to Motor Codes
24th May 2011Jaguar Land Rover network signs up to Motor Codes Dealerships commit to service and repair standards Prestigious British-based car manufacturer, Jaguar Land Rover, has demonstrated its commitment to providing first-class service by subscribing all of its dealers to Motor Code... continued
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New Motor Codes website makes it easy to find a garage you can trust
17th May 2011Car servicing with confidence Motor Codes website makes it easy to find a garage you can trust Search for trusted garages in your area. Choose from garages ranked by customer satisfaction scores. View live customer feedback on garage profile pages. Choos... continued
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Clive Woolford Motor Engineers, Tewkesbury, named UK's Golden Garage
11th April 2011Motorists have voted in their thousands to find the UK's best car service centre in the 2011 Golden Garages competition and independent garage, Clive Woolford Motor Engineers, based in Tewkesbury, Gloucestershire, has been awarded the top accolade. ... continued
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Motor Codes promotes more interaction between garages and motorists
7th April 2011... continued
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Motor Codes announces Golden Garages top 10 - the regional winners
18th March 2011MOTORISTS REWARD FIRST CLASS SERVICE Top 10 garages revealed Motor Codes has released a top 10 list of regional winners in its Golden Garages competition - garages picked out from the thousands across Britain by motorists prepared to share the secret of where best to t... continued
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Motor Codes opens its books to show low complaint levels
11th March 2011Motor Codes survey reveals strength of network Industry self-regulator opens its books to show low complaint levels Each month, Motor Codes publishes the monthly performance figures of its garage network, based on direct customer feedback, and satisfaction levels... continued
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Motorists pick top 50 garages - vote now for your Golden Garage
23rd February 201150 of the UK's best in running for top garage accolade Motorists vote in nationwide attempt to map out the good guys In a bid to reward good customer service, motorists have voted in droves to dispel the myth that taking your car for a service can be a nerve-racking affair. Garages from... continued
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Vast majority of customers would recommend their Motor Codes garage
3rd February 2011Motor Codes cements reputation as trusted garage network 95% would recommend to friends and family Motor Codes customer survey results - January 2011 Overall satisfaction 93%... continued
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Vehicle Warranty Products Code now supports over 3 million motorists
25th January 2011Motorway Direct subscribes to Motor Codes Motorway Direct has subscribed to Motor Codes, providing further peace of mind to warranty customers and demonstrating a commitment to high standards of customer service. Under the Vehicle Warranty Products Code, Motorway Direct commits to standar... continued
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Motor Codes passes feedback milestone
12th January 201110,000 Code Survey responses help build map of safe haven garages Motor Codes customer survey results - December 2010 Overall satisfaction 92% Recommend to friends/family... continued
