Thursday, 05 August 2010
Motor Codes has welcomed Vauxhall's announcement today which outlines a ground-breaking lifetime warranty on all new cars sold. The unique initiative, which will come into effect immediately, means that new car buyers will receive cover of all major components throughout a Vauxhall car's life from the day of registration.
The manufacturer's lifetime warranty goes above and beyond the industry-wide standards set by Motor Codes and comes in through the work that Vauxhall and its network of subscribing garages have done to take a fresh look at standards of customer service.
"This new initiative from Vauxhall is an industry first and is perfectly aligned with Motor Codes in providing consumer confidence in new cars, garages and warranties," said Chris Mason, Motor Codes director. "By pushing the boundaries in customer service, Vauxhall is committing to its customers by taking a fresh look at its aftersales provision. The ethos of Motor Codes is present in this initiative and reflects the Code's objectives to provide consumer protection, confidence and reassurance.
The Vauxhall brand was one of the first to bulk subscribe all its garages to Motor Codes and demonstrate its commitment to customer service, providing peace of mind to motorists. The announcement of Vauxhall's Lifetime Warranty makes a strong statement of confidence in the quality of its products and indicates a clear intent to provide the very best customer service in the UK.
Motorists can benefit from the high standards, government-backed consumer protection and leading customer service standards by searching for the nearest of over 6,200 subscribing garages at http://www.motorcodes.co.uk/. Additionally, Motor Codes provides free motoring advice, complaint resolution and independent arbitration through its free advice line 0800 692 0825.
