New Car Code

Provides reassurance to motorists when they're making what is likely to be one of their biggest lifetime purchases. The Code covers sales practices, warranties, availability of replacement parts, advertising and complaints handling.

With all volume vehicle manufacturers on the UK market subscribing to the Code, its terms apply to over 99% of all cars sold each year.

The Code covers:

  • New Cars under manufacturers warranty
  • The terms of the manufacturers warranty
  • Spare parts availability

What the Code means to you...

  • Honest and fair promotion
  • Cars manufactured to high quality standards
  • Peace of mind warranty cover
  • Warranties written in clear English
  • Spare parts availability
  • Competent and conscientious staff

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