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Service and Repair

The Motor Industry Code of Practice for Service and Repair commits garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry.

By subscribing to the Code, a garage is demonstrating its commitment to operate as a responsible business and deliver high levels of customer satisfaction.

The Code covers:

  • Independent garages
  • Authorise dealer/repairer
  • All servicing and repair work

What the Code means to you...

  • Honest and fair services
  • Open and transparent pricing
  • Work completed as agreed
  • Invoices that match quoted prices
  • Competent and conscientious staff

Motor Industry Code of Practice: New Cars

Downloads

Motor Industry Code of Practice for Service & Repair

Brief Guide to the Code