Interested in signing up to a Code?
I wish to be entered into the Motor Codes Survey Incentive Prize Draw, for the
chance to win £500 towards the cost of my last service or repair.
I confirm that I have read and agree to the
Terms and Conditions of entry. (Promotion excludes garages in Northern Ireland)
Please type the garage name that you wish to complete a survey on below and then select the garage from the list that appears.
Alternatively, if you know the Motor Codes subscriber ID of the garage you can enter that below.
If you cannot locate your garage using this form, try using our garage finder to confirm the garages details.
OR Subscriber ID
- Please select -
Date work carried out*
Answer questions by indicating yes/no/na (not applicable) or rate using the following scale:
How old is your vehicle?
Is your vehicle covered by a warranty?
New car warranty
Is this the first time you have used this garage?
Did you choose the garage because of an advertisement?
If yes - Did the service or repair comply with the advertisement?
Did you request a written estimate/quotation for the work?
If yes, did the estimate/quotation provide a breakdown of the costs?
Were the parts supplied as agreed beforehand?
Was the work completed within the agreed timescale?
Did the garage successfully complete the work?
Did the garage follow the warranty claims procedure?
Was additional work identified during the service or repair?
If yes, were you satisfied that the garage had only carried out work that you were happy to pay for?
Did the garage explain the urgency of the additional work and any safety related aspects?
Did you request to inspect the old replaced parts?
If yes, were the parts available for you to view?
Where the work was not covered under a new car warranty, did the final invoice reflect the initial agreement and any additional authorised work?
Would you recommend this garage to friends or family?
Are you satisfied with the work carried out to your vehicle?
Did you need to complain to the garage about the work?
If yes, was your complaint investigated swiftly?
Did the garage deal with your complaint satisfactorily?
Did the garage resolve your concerns?
If no, did the garage refer you to the Code's complaints procedure?
2048 character limit (2048 remaining)
How did you become aware of Motor Codes?
Motor Codes Survey Postcard
Motor Codes Survey Poster or Sticker
From a car manufacturer
From a subscribing garage
Word of mouth
Consumer Direct, Trading Standards or Citizens advice
By submitting this form, you will be indicating your consent to receiving email information and marketing messages from us unless you have indicated an objection to receiving such messages by ticking the above box.
Please tick this box if you are happy for your details (name and email address only) to be forwarded to the garage surveyed so that they can contact you for additional feedback.
We would like to give you the opportunity to receive information [by email and post] about motoring and related products and services from selected third parties. Please tick this box if you are happy to receive this information.
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